Hamer Toyota

Easy! That was the most painless car buying experience I have ever had. Steve was absolutely amazing! I showed up and he gave me exactly what I wanted for t That was the most painless car buying experience I have ever had. Steve was absolutely amazing! I showed up and he gave me exactly what I wanted for the price I wanted. Steve is a amazing and trustworthy man. I will not deal with anyone else when I buy a car :) More

BEST CAR BUYING EXPERIENCE EVER! I hate the car buying process! The anxiety, the stress, the negotiating, the money, the terms. It's all overwhelming, At least it was until I found St I hate the car buying process! The anxiety, the stress, the negotiating, the money, the terms. It's all overwhelming, At least it was until I found Steve Denson at Hamer Toyota. My old Hyundai Tucson had served me well, but it was time to make an upgrade. My main goal was to find something with better gas mileage while still maintaining the comfort and flexibility of my old crossover. I had visited several other dealerships looking for just the right car and had immediately felt the pressure and sleaze that we all hate when buying a new vehicle. I continued to do my research and found a pre-owned Prius at Hamer Toyota. I called Steve and made an appointment to see the car. From the moment I met him he was genuine, pleasant, listened to me and offered information when I asked for it. Not once did I feel pressure or sleaze. We test drove the Prius and I wasn't sure it was right for me. But I new I needed something. As we walked back to the office we passed a Rav4 and I thought, "why not take it for a spin?" We took it out and I fell in love with it. When I asked Steve if we could take the Prius back out for a final drive to make sure that it wasn't what I wanted, he was extremely accommodating and nice. I played with the idea of having Hamer install leather seats in the Prius, but something about the new body style of the Rav4 had me. The money side of the transaction was easy and I felt like Steve really wanted to work with me. In the end the deal was great and the service was even better. I would highly recommend Steve to anyone that asks about buying a new or used car. Thanks to Steve and Hamer Toyota I have many years of happy driving ahead! More

Finally a Car Sales Person Who Gets Me I had contacted dealers all over Southern California to see about getting a lease on a new Prius. My current lease was expiring and I was looking to I had contacted dealers all over Southern California to see about getting a lease on a new Prius. My current lease was expiring and I was looking to swap out for a new one. I work a lot, so I emailed dealerships to get some basic price quotes so that I could find something within my budget. Most refused to send anything via email and asked me to come in. On the occasions that I did make it into the dealers, I was put through the hard sell even though the pricing was clearly not within the budget I had specified in the email. It was miserable. Enter Steve (with an assist to Costco). I was connected to Steve through the Costco car buying program. I gave him (and his assistant Bianca) some info about what was looking for and they called back immediately with some options. When I went to the dealer, rather than haggle or draw it out, Steve immediately asked what my goal was. I told him, and within 15 minutes, he had a car for me, at the price I wanted, with a swap out for my lease that was ending. The entire process took a little more than an hour. Steve was straightforward, clear, and didn't try to pressure me at any point. More

Our New Go-To Dealership This was our first visit to Hamer Toyota, but it will NOT be our last. We initially saw a Land Cruiser we were interested in posted on the internet. B This was our first visit to Hamer Toyota, but it will NOT be our last. We initially saw a Land Cruiser we were interested in posted on the internet. Being that we were from northern California, 6 hours away from this dealership, we decided to call the dealership and see if we could work out an agreement over the phone. We worked with Steve and Bianca at the dealership and they made the deal incredibly simple and hassle free and an agreement was made incredibly quickly over the phone. We then flew out to the nearest airport 10 miles away from the dealership (Burbank Airport) and Bianca was kind enough to pick us up from the airport and take us to the dealership where our SUV awaited ready to go. A simple test drive to assure everything was in order took a few minutes and we were ready to seal the deal. We worked with Steve to fill out to some basic paperwork and we were off to see Zain, our Finance representative to complete the process. Zain was very delightful to work with and made the process very pleasant. He did not hesitate to assist us in understanding what each document was and the packages we could purchase to protect our new investment. Overall we had a wonderful experience (the best experience in over 10 car purchases) We will definetly be returning to this dealership for our next purchase. Thank you Steve, Bianca, and Zain! More

Buying my Prius4, Roger Sterling, with Steve Denson! I’ve never purchased a new car and I’ve owned 3 used cars in the past, so I was completely apprehensive about the whole "new car buying" experience. I’ve never purchased a new car and I’ve owned 3 used cars in the past, so I was completely apprehensive about the whole "new car buying" experience. Luckily, I was referred to Steve, by a friend, and just after one short phone call, I knew I had nothing to fear! Steve helped me throughout the entire process and it was easier than imagined. I confidently purchased my Prius4, Roger Sterling (named after my favorite Mad Men character) and I cannot thank Steve and his team enough. This dealership is warm and welcoming and I will continue to recommend Steve to family and friends! Thank you so much, Toyota Hamer!!!! All my best, Jill W. More

O.M.G. I've had my Toyota corolla a month now and could not be happier! Thank you all so much for being apart of this experience!Thank you Tony, Israel, Wal I've had my Toyota corolla a month now and could not be happier! Thank you all so much for being apart of this experience!Thank you Tony, Israel, Walt and everyone else! More

Hamer Toyota Lives by its Motto "We hear you" 8/1/14 Updates - Hamer Toyota's Internet Director Kris A. responded to my previous review the very next day. He was very patient and attentive and l 8/1/14 Updates - Hamer Toyota's Internet Director Kris A. responded to my previous review the very next day. He was very patient and attentive and listened to my recount of what had happened. He explained to me different factors that caused the final pricing difference. He was able to come up with a satisfactory pricing for both sides. And I bought my first Prius from Hamer Toyota. I would've given this Dealership a 5-star rating if the hiccup didn't happen. Thank you Kris and Jerry for your great service. 7/30/14 - I did a TrueCar price quote and confirmed the Final Purchase Price (the price you would enter as “Purchase Price” in the Vehicle Registration Fee Calculator on DMV’s website) over the phone with their Internet Mgr. before coming into the Dealership. When I arrived at the Dealership, I was told that my deal has been arranged and the price is fixed. Another Sales Mgr. helped me with picking out the car. When I was presented with the final bill, the price went up by about $400 and the explanation is TrueCar price quote does not include cost for floor-mat. I asked if I could get a car that does not have floor-mat and the answer is all their cars come with floor-mat. I called off the deal and asked to have all the paperwork back. Two Sale Mgrs. went into the Finance dept. and started talking to the Finance people. After a while, one came back to me and said they will honor the TrueCar price and we shook on it. He apologized on the “misunderstanding” and told me to wait that Finance Dept. will be processing my sale soon. I waited and during the time the other Sales Mgr. came back forth and seemed frustrated on how to calculate the final purchase price. Finally, he came back with a new number that is even higher than the first one he presented me with. I asked to see the other Sales Mgr. and was told he left already. I tried to talk to the person in the Finance Dept. and he told me the increase in price is because I picked a car that has floor-mat. I replied to him that all their cars come with floor-mat; I couldn't possibly pick one without it. To which he “replied” with a blank stare. I took my paperwork and walked out very upset. More

Not your typical car buy experience If you want an honest and knowledgeable car sales person, you need to see Steve. I've bought a total of three Toyota's from him and he has made each If you want an honest and knowledgeable car sales person, you need to see Steve. I've bought a total of three Toyota's from him and he has made each sale a pleasurable experience. This weekend on a spur of the moment we needed a car for our son. Called Steve and as with prior experiences he had all of my options laid out for me when we arrived. The decision part was the most difficult part of the process. We were in and out in under two hours and left with a new 2014 Totyota Corolla S Plus. See Steve for an exceptional experience. More

Hamer Toyota - Steve Denson My experience at Hamer Toyota was excellent. Steve Denson was so helpful and really honest about pricing. Offered the best deal within 200 Miles. Very My experience at Hamer Toyota was excellent. Steve Denson was so helpful and really honest about pricing. Offered the best deal within 200 Miles. Very patient, friendly and informative. Not pushy or annoying like other dealerships were. I wish I could leave ten wonderful reviews for this dealership. By far, best experience and value. I love my new 2014 Scion XB. Definitely ask for Steve Denson. He is the best! More

Highly Recommend Hamer Toyota! =D Charles Belton and Jerry Riboli made our car buying experience really great. They were both very knowledgeable about the products, exceptionally profe Charles Belton and Jerry Riboli made our car buying experience really great. They were both very knowledgeable about the products, exceptionally professional, and overall a great joy to deal with. We never once felt pressured to buy their vehicles. They were very receptive to any concerns we had and were upfront with the facts. Our conversations with them were so pleasant that time just flew by. Charles and Jerry are the guys you absolutely want by your side while going through the car buying process. It's because of them that I highly recommend all car buyers put Hamer Toyota at the top of their list. (P.S. Ask Jerry about his photography days and meeting Quark from Star Trek Deep Space 9!) More