Hamer Toyota

Our New Go-To Dealership This was our first visit to Hamer Toyota, but it will NOT be our last. We initially saw a Land Cruiser we were interested in posted on the internet. B This was our first visit to Hamer Toyota, but it will NOT be our last. We initially saw a Land Cruiser we were interested in posted on the internet. Being that we were from northern California, 6 hours away from this dealership, we decided to call the dealership and see if we could work out an agreement over the phone. We worked with Steve and Bianca at the dealership and they made the deal incredibly simple and hassle free and an agreement was made incredibly quickly over the phone. We then flew out to the nearest airport 10 miles away from the dealership (Burbank Airport) and Bianca was kind enough to pick us up from the airport and take us to the dealership where our SUV awaited ready to go. A simple test drive to assure everything was in order took a few minutes and we were ready to seal the deal. We worked with Steve to fill out to some basic paperwork and we were off to see Zain, our Finance representative to complete the process. Zain was very delightful to work with and made the process very pleasant. He did not hesitate to assist us in understanding what each document was and the packages we could purchase to protect our new investment. Overall we had a wonderful experience (the best experience in over 10 car purchases) We will definetly be returning to this dealership for our next purchase. Thank you Steve, Bianca, and Zain! More

Buying my Prius4, Roger Sterling, with Steve Denson! I’ve never purchased a new car and I’ve owned 3 used cars in the past, so I was completely apprehensive about the whole "new car buying" experience. I’ve never purchased a new car and I’ve owned 3 used cars in the past, so I was completely apprehensive about the whole "new car buying" experience. Luckily, I was referred to Steve, by a friend, and just after one short phone call, I knew I had nothing to fear! Steve helped me throughout the entire process and it was easier than imagined. I confidently purchased my Prius4, Roger Sterling (named after my favorite Mad Men character) and I cannot thank Steve and his team enough. This dealership is warm and welcoming and I will continue to recommend Steve to family and friends! Thank you so much, Toyota Hamer!!!! All my best, Jill W. More

O.M.G. I've had my Toyota corolla a month now and could not be happier! Thank you all so much for being apart of this experience!Thank you Tony, Israel, Wal I've had my Toyota corolla a month now and could not be happier! Thank you all so much for being apart of this experience!Thank you Tony, Israel, Walt and everyone else! More

Hamer Toyota Lives by its Motto "We hear you" 8/1/14 Updates - Hamer Toyota's Internet Director Kris A. responded to my previous review the very next day. He was very patient and attentive and l 8/1/14 Updates - Hamer Toyota's Internet Director Kris A. responded to my previous review the very next day. He was very patient and attentive and listened to my recount of what had happened. He explained to me different factors that caused the final pricing difference. He was able to come up with a satisfactory pricing for both sides. And I bought my first Prius from Hamer Toyota. I would've given this Dealership a 5-star rating if the hiccup didn't happen. Thank you Kris and Jerry for your great service. 7/30/14 - I did a TrueCar price quote and confirmed the Final Purchase Price (the price you would enter as “Purchase Price” in the Vehicle Registration Fee Calculator on DMV’s website) over the phone with their Internet Mgr. before coming into the Dealership. When I arrived at the Dealership, I was told that my deal has been arranged and the price is fixed. Another Sales Mgr. helped me with picking out the car. When I was presented with the final bill, the price went up by about $400 and the explanation is TrueCar price quote does not include cost for floor-mat. I asked if I could get a car that does not have floor-mat and the answer is all their cars come with floor-mat. I called off the deal and asked to have all the paperwork back. Two Sale Mgrs. went into the Finance dept. and started talking to the Finance people. After a while, one came back to me and said they will honor the TrueCar price and we shook on it. He apologized on the “misunderstanding” and told me to wait that Finance Dept. will be processing my sale soon. I waited and during the time the other Sales Mgr. came back forth and seemed frustrated on how to calculate the final purchase price. Finally, he came back with a new number that is even higher than the first one he presented me with. I asked to see the other Sales Mgr. and was told he left already. I tried to talk to the person in the Finance Dept. and he told me the increase in price is because I picked a car that has floor-mat. I replied to him that all their cars come with floor-mat; I couldn't possibly pick one without it. To which he “replied” with a blank stare. I took my paperwork and walked out very upset. More

Hamer Toyota - Steve Denson My experience at Hamer Toyota was excellent. Steve Denson was so helpful and really honest about pricing. Offered the best deal within 200 Miles. Very My experience at Hamer Toyota was excellent. Steve Denson was so helpful and really honest about pricing. Offered the best deal within 200 Miles. Very patient, friendly and informative. Not pushy or annoying like other dealerships were. I wish I could leave ten wonderful reviews for this dealership. By far, best experience and value. I love my new 2014 Scion XB. Definitely ask for Steve Denson. He is the best! More

Not your typical car buy experience If you want an honest and knowledgeable car sales person, you need to see Steve. I've bought a total of three Toyota's from him and he has made each If you want an honest and knowledgeable car sales person, you need to see Steve. I've bought a total of three Toyota's from him and he has made each sale a pleasurable experience. This weekend on a spur of the moment we needed a car for our son. Called Steve and as with prior experiences he had all of my options laid out for me when we arrived. The decision part was the most difficult part of the process. We were in and out in under two hours and left with a new 2014 Totyota Corolla S Plus. See Steve for an exceptional experience. More

Bought a Prius plugin with Steve! Recently purchased a new Prius plugin with Steve. I was doing my price research and he smoked the competition to the point where two other dealerships Recently purchased a new Prius plugin with Steve. I was doing my price research and he smoked the competition to the point where two other dealerships told me that they couldn't match his monthly payment on my 36 month lease so I went with him. Process was smooth even though the dealership was very busy that day. A week later I called him and he helped me get my green carpool stickers within a few days of my call! Terrific, honest, salesman. Would refer others to him. Thanks Steve. More

Highly Recommend Hamer Toyota! =D Charles Belton and Jerry Riboli made our car buying experience really great. They were both very knowledgeable about the products, exceptionally profe Charles Belton and Jerry Riboli made our car buying experience really great. They were both very knowledgeable about the products, exceptionally professional, and overall a great joy to deal with. We never once felt pressured to buy their vehicles. They were very receptive to any concerns we had and were upfront with the facts. Our conversations with them were so pleasant that time just flew by. Charles and Jerry are the guys you absolutely want by your side while going through the car buying process. It's because of them that I highly recommend all car buyers put Hamer Toyota at the top of their list. (P.S. Ask Jerry about his photography days and meeting Quark from Star Trek Deep Space 9!) More

Excellent Customer Service = Hamer Toyota, Mission Hills Leo and the whole team were extremely helpful given the circumstances, me being a first time buyer and quite newly established in the country. Kudos Leo and the whole team were extremely helpful given the circumstances, me being a first time buyer and quite newly established in the country. Kudos to the team, i knew i made the right choice stepping into the doorsteps of Hamer Toyota to check the market out there. Highly recommended!!! More

In and out in two hours - with a great car I am very happy with the way the process went through with Steve and Bianca at Hamer Toyota. A very transparent process with superb selection of cars I am very happy with the way the process went through with Steve and Bianca at Hamer Toyota. A very transparent process with superb selection of cars to choose from. Good thing about Steve is he listens to you and make suggestions that help you get cars at good price. Steve and Bianca is a great team to work with for getting a car and I will definitely consider them in future. More