Hamer Toyota

Great car buying experience!! I purchased a Prius from Hamer Toyota during labor day weekend. Kudos to Steve and Bianca for making it absolutely the best car buying experience I ha I purchased a Prius from Hamer Toyota during labor day weekend. Kudos to Steve and Bianca for making it absolutely the best car buying experience I have ever had. Steve comes across as a very honest and considerate professional. He stressed upon 'hasslefree buying' highlighted on his visiting card and he did ensure that I got that experience. He was very reasonable and transparent in his negotiations. There were no sales tricks that add unnecessary stress to the buying process. He made sure that I got what I was looking for and was happy with the deal. The finance process was also very smooth. Ubi went over the extended warranty and protection plans they had to offer but there was no undue pressure to make you buy the add ons. All in all, I was out of the dealership in less than 3 hours on a very busy day. And the entire experience made me a very happy customer. I went through some of the reviews here and everyone has rich praise for Steve. He is a very customer focused salesperson and indeed deserves it. I will definitely recommend Steve and Hamer to anyone looking at buying a new Toyota. More

Quick and Easy Buying a new car is supposed to be a long, stress-filled chore. If that is what you are expecting, you will be very disappointed with Steve Denson and Buying a new car is supposed to be a long, stress-filled chore. If that is what you are expecting, you will be very disappointed with Steve Denson and Hamer Toyota. Armed with my TrueCar.com certificate, I made an appointment to see Steve at noon. I was warmly greeted and led to his office. There was no haggling over price. He explained everything. I was in and out of the dealership with my new car in record time. More

In and out in no time - and a great deal! Steve addressed every one of my requests concerning the vehicle purchase, everything from vehicle options to the terms of the deal. He was no-nonsense Steve addressed every one of my requests concerning the vehicle purchase, everything from vehicle options to the terms of the deal. He was no-nonsense and got me a better deal than I could have ever imagined going in. He has many years of experience, and really cares about the customer. I've purchased several new cars before from other dealerships, and I would have put it up there with getting a root canal; but Steve changed my viewpoint on the car buying experience completely! It was actually fun, quick - and painless! I think the whole deal took about an hour, which is unheard of. I'm looking forward to the opportunity to go back and buy another vehicle from Steve and the nice folks at Hamer! More

Great service!! The service was great and wonderful experince!! Donn Mendoza, walked us through buying a car with no pressure and hazzle. A very Professional guy in h The service was great and wonderful experince!! Donn Mendoza, walked us through buying a car with no pressure and hazzle. A very Professional guy in his line of work. Definitely coming back. More

Excellent customer service and very easy process I started by placing internet pricing on various dealer's website. I also used Edmunds and TrueCar. The best price was from TrueCar with Hamer Toyota I started by placing internet pricing on various dealer's website. I also used Edmunds and TrueCar. The best price was from TrueCar with Hamer Toyota having the best price. Manny contacted me about visiting their dealership. He was very friendly, polite, and easy to talk to. When I arrived, Manny referred me to Steve Denson. This was a great move by Manny. Steve is awesome to work with. There was issues with the TrueCar pricing that I noticed right away. I selected financing but yet TrueCar applied a $1,500.00 rebate to my quote. They also defaulted on the color and the options of the 2014 Sienna LE that was quoted. Steve assured me that his system took into consideration additional discounts due to the van he has in stock has more options. After about 30 minutes, the deal was made. There was no haggling or the back and forth price negotiations that I was accustomed to in the past. TrueCar helped me save time and we agreed upon roughly what was quoted by TrueCar. This was by far the most easiest car buying experienced I have ever had. Steve took the time to answer all my questions. Thank you Steve for your professionalism and honesty! I also want to thank Shawn in Finance who made this part of deal hassle free. Normally in the past, the Finance person would want to sell the extended warranty and was very pushy. Shawn did a great job in explaining all the extras without pressuring me to buy. This is a good move because I left the dealership feeling great about my purchase and at a price that I think was a good deal. Each and every step of the car buying process was excellent. Also, Bianca, Steve's assistant, helped me with the basic operations of the vehicle before I left the dealership. She was very knowledgeable about the vehicle and was very patient. She made sure I was comfortable with the basics. This was an extremely busy Labor Day Weekend and their dealership was packed. However, due to people mentioned above, I was in and out in 2.5 hours. I must commend management for the workflow that they have placed on the car buying experience at Hamer Toyota. This was by far the best experience I ever had in buying a car. I will definitely buy again from Steve. If I hear anyone wants to buy a Toyota, I will definitely refer them to Steve. Thanks again to everyone who was involved with the purchase of my new van. More

Less Time, Straigh tforward I just went in to buy new Prius. It was a very easy, smooth transaction. The customer service was outstanding and Charles Belton, Sales Manager made t I just went in to buy new Prius. It was a very easy, smooth transaction. The customer service was outstanding and Charles Belton, Sales Manager made the process quick and painless. I also need to mention Manny who did initial communication over phone. I would highly recommend Hamer Toyota and Charles Belton to friends. More

Good Results But Too Much Time The employees we dealt with were friendly, knowledgeable and respectful. But the process took way too long. We arrived there around 11am on a Thursda The employees we dealt with were friendly, knowledgeable and respectful. But the process took way too long. We arrived there around 11am on a Thursday and didn't leave until after 5. We did go out for a quick lunch. We also requested a color not in stock with the dealer so the resulting (futile)search for this color at another dealership took awhile. We were happy with the price of the car and would probably go back there if we decided to purchase another Toyota. More

Never thought it would this easy! It was a great experience buying our first brand new car from Steve. Everything is straight forward and directly cut to the chest without extra fluffy It was a great experience buying our first brand new car from Steve. Everything is straight forward and directly cut to the chest without extra fluffy back and forth on pricing and etc. Time saving and very efficient. I would highly recommend Steve to friends and I would love to come back for future car buying without a doubt. Thank you Steve. You are excellent! More

Finally, an honest dealer! After shopping around for a Prius C lease for what seemed like an eternity I stumbled upon Steve at Hamer Toyota. He was the first and only dealer I s After shopping around for a Prius C lease for what seemed like an eternity I stumbled upon Steve at Hamer Toyota. He was the first and only dealer I spoke with who was willing to talk specifics over the phone, which saved me so much time and hassle. I wish I'd found him sooner. I got the car I wanted at a great price, and was in and out within 3 hours. If any of my friends are looking for a Toyota, I will send them straight to Steve. More

Willing to go the extra mile The car I wanted was not available- Steve and Bianca made sure I got what I wanted and so in a short while after explaining buying and leasing options The car I wanted was not available- Steve and Bianca made sure I got what I wanted and so in a short while after explaining buying and leasing options - I knew what I wanted. However the color and model was not available. In 2 short hours the car was brought to me from Manhattan Beach . Steve went above and beyond to help me get the car I wanted. He is so personable and straightforward- No high pressure. His assistant Bianca is also helpful and personable as well. Sincerely Barb More