Hamer Toyota
Mission Hills, CA
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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In and out in no time - and a great deal! Steve addressed every one of my requests concerning the vehicle purchase, everything from vehicle options to the terms of the deal. He was no-nonsense Steve addressed every one of my requests concerning the vehicle purchase, everything from vehicle options to the terms of the deal. He was no-nonsense and got me a better deal than I could have ever imagined going in. He has many years of experience, and really cares about the customer. I've purchased several new cars before from other dealerships, and I would have put it up there with getting a root canal; but Steve changed my viewpoint on the car buying experience completely! It was actually fun, quick - and painless! I think the whole deal took about an hour, which is unheard of. I'm looking forward to the opportunity to go back and buy another vehicle from Steve and the nice folks at Hamer! More
Great service!! The service was great and wonderful experince!! Donn Mendoza, walked us through buying a car with no pressure and hazzle. A very Professional guy in h The service was great and wonderful experince!! Donn Mendoza, walked us through buying a car with no pressure and hazzle. A very Professional guy in his line of work. Definitely coming back. More
Less Time, Straigh tforward I just went in to buy new Prius. It was a very easy, smooth transaction. The customer service was outstanding and Charles Belton, Sales Manager made t I just went in to buy new Prius. It was a very easy, smooth transaction. The customer service was outstanding and Charles Belton, Sales Manager made the process quick and painless. I also need to mention Manny who did initial communication over phone. I would highly recommend Hamer Toyota and Charles Belton to friends. More
Excellent customer service and very easy process I started by placing internet pricing on various dealer's website. I also used Edmunds and TrueCar. The best price was from TrueCar with Hamer Toyota I started by placing internet pricing on various dealer's website. I also used Edmunds and TrueCar. The best price was from TrueCar with Hamer Toyota having the best price. Manny contacted me about visiting their dealership. He was very friendly, polite, and easy to talk to. When I arrived, Manny referred me to Steve Denson. This was a great move by Manny. Steve is awesome to work with. There was issues with the TrueCar pricing that I noticed right away. I selected financing but yet TrueCar applied a $1,500.00 rebate to my quote. They also defaulted on the color and the options of the 2014 Sienna LE that was quoted. Steve assured me that his system took into consideration additional discounts due to the van he has in stock has more options. After about 30 minutes, the deal was made. There was no haggling or the back and forth price negotiations that I was accustomed to in the past. TrueCar helped me save time and we agreed upon roughly what was quoted by TrueCar. This was by far the most easiest car buying experienced I have ever had. Steve took the time to answer all my questions. Thank you Steve for your professionalism and honesty! I also want to thank Shawn in Finance who made this part of deal hassle free. Normally in the past, the Finance person would want to sell the extended warranty and was very pushy. Shawn did a great job in explaining all the extras without pressuring me to buy. This is a good move because I left the dealership feeling great about my purchase and at a price that I think was a good deal. Each and every step of the car buying process was excellent. Also, Bianca, Steve's assistant, helped me with the basic operations of the vehicle before I left the dealership. She was very knowledgeable about the vehicle and was very patient. She made sure I was comfortable with the basics. This was an extremely busy Labor Day Weekend and their dealership was packed. However, due to people mentioned above, I was in and out in 2.5 hours. I must commend management for the workflow that they have placed on the car buying experience at Hamer Toyota. This was by far the best experience I ever had in buying a car. I will definitely buy again from Steve. If I hear anyone wants to buy a Toyota, I will definitely refer them to Steve. Thanks again to everyone who was involved with the purchase of my new van. More
Good Results But Too Much Time The employees we dealt with were friendly, knowledgeable and respectful. But the process took way too long. We arrived there around 11am on a Thursda The employees we dealt with were friendly, knowledgeable and respectful. But the process took way too long. We arrived there around 11am on a Thursday and didn't leave until after 5. We did go out for a quick lunch. We also requested a color not in stock with the dealer so the resulting (futile)search for this color at another dealership took awhile. We were happy with the price of the car and would probably go back there if we decided to purchase another Toyota. More
Never thought it would this easy! It was a great experience buying our first brand new car from Steve. Everything is straight forward and directly cut to the chest without extra fluffy It was a great experience buying our first brand new car from Steve. Everything is straight forward and directly cut to the chest without extra fluffy back and forth on pricing and etc. Time saving and very efficient. I would highly recommend Steve to friends and I would love to come back for future car buying without a doubt. Thank you Steve. You are excellent! More
Finally, an honest dealer! After shopping around for a Prius C lease for what seemed like an eternity I stumbled upon Steve at Hamer Toyota. He was the first and only dealer I s After shopping around for a Prius C lease for what seemed like an eternity I stumbled upon Steve at Hamer Toyota. He was the first and only dealer I spoke with who was willing to talk specifics over the phone, which saved me so much time and hassle. I wish I'd found him sooner. I got the car I wanted at a great price, and was in and out within 3 hours. If any of my friends are looking for a Toyota, I will send them straight to Steve. More
Willing to go the extra mile The car I wanted was not available- Steve and Bianca made sure I got what I wanted and so in a short while after explaining buying and leasing options The car I wanted was not available- Steve and Bianca made sure I got what I wanted and so in a short while after explaining buying and leasing options - I knew what I wanted. However the color and model was not available. In 2 short hours the car was brought to me from Manhattan Beach . Steve went above and beyond to help me get the car I wanted. He is so personable and straightforward- No high pressure. His assistant Bianca is also helpful and personable as well. Sincerely Barb More
Quick and Painless Thanks to Blanca and Steven our experience was wonderful. We downloaded TrueCar prices and called Hamer Toyota because they had the best price. Blan Thanks to Blanca and Steven our experience was wonderful. We downloaded TrueCar prices and called Hamer Toyota because they had the best price. Blanca worked with us over the phone and we had a quote in 15 minutes. We showed up at the dealer, walked straight into the office, and went over the deal. Everything was exactly as was quoted over the phone....no hidden fees....no extras added.....no complications at all! Our experience started with a phone call from our home at 2 pm and we were back home with our new car before 6 pm. Everyone we dealt with was honest, straight forward, and quick, even though it was Labor Day weekend. This is the way to do business! More
great experience Steve is always your No.1 choice,he deserves the highest rating,perfect experience,if any of my friends need a Toyota,they will directly go to Steve Steve is always your No.1 choice,he deserves the highest rating,perfect experience,if any of my friends need a Toyota,they will directly go to Steve More