Hamer Toyota

Every car salesman should take note This is the way to sell cars. Why do most car salesmen/women get a bad rap? Because of experiences like the one I had before I went to see Steve Denso This is the way to sell cars. Why do most car salesmen/women get a bad rap? Because of experiences like the one I had before I went to see Steve Denson at Hamer. I was at Keyes Toyota on Van Nuys and went through all the old stock BS that give car salesmen a bad name. Insulting quotes that assume the buyer is an uninformed ignoramus. The old, "I'm going to have to ask my manager about this price" baloney. Me being frustrated and annoyed and walking out the door only for the salespeople to stop me halfway to my car with "wonderful news" about how the manager just added extra incentives. How about doing business the way Steve Denson does it at Hamer? He's respectful, direct, honest and caring. He wants you to have a great buying experience that will keep you coming back and spreading the word. He knows if you enjoy it, you'll be back. Repeat Business! That's what Hamer will have from me, and Keyes will never again. Also, big shout out to Bianca, Steve's assistant who also helped elevate the experience with her kind manor and expertise. More

excellent. Total sale process took me only 2 hours, including APR documents reviewing. Absolutely change the concept of car buying. This is definately a dealer t Total sale process took me only 2 hours, including APR documents reviewing. Absolutely change the concept of car buying. This is definately a dealer that I will strongly recommend family and friends to purchase their future cars. More

great buying experience I just bought a 2015 highlander from Steve. He was very personable, not pushy at all. I knew what I wanted going in and he was accommodating. He was k I just bought a 2015 highlander from Steve. He was very personable, not pushy at all. I knew what I wanted going in and he was accommodating. He was knowledgeable about the vehicle and I'm very happy with my purchase. More

Best car buying experience I have had Steve is great! He listens to everything you say and treats you with respect. Got the car I wanted and got through it quickly (even with financing). Steve is great! He listens to everything you say and treats you with respect. Got the car I wanted and got through it quickly (even with financing). I know this your review Steve, but Mike Kushnatsian was the reason we kept coming back. Now . . . it's both of you! More

Utmost in Professionalism and Personality Came away with just the car I was looking far at a price lower than I was expecting. Would not hesitate to recommend Steve and Bianca to friends and f Came away with just the car I was looking far at a price lower than I was expecting. Would not hesitate to recommend Steve and Bianca to friends and family. More

best dealership experience ever no pressure, no gimmicks. in and out in a new car in 1 1/2 hours. unbelievable! who wants to be stuck there all day? steve gave me a great price and e no pressure, no gimmicks. in and out in a new car in 1 1/2 hours. unbelievable! who wants to be stuck there all day? steve gave me a great price and excellent service. couldn't be happier More

excellent service Carlos was very professional and helpful. Process was smooth and we didn't spend our whole day at dealership. Made our buy easy and smooth. Will come Carlos was very professional and helpful. Process was smooth and we didn't spend our whole day at dealership. Made our buy easy and smooth. Will come back again. Thank you More

One of the best car buying experiences My recent experience with Hamer Toyota buying a new Prius was exceptional. The salesperson, Moises Martinez-Chavaria understood my requirements and c My recent experience with Hamer Toyota buying a new Prius was exceptional. The salesperson, Moises Martinez-Chavaria understood my requirements and conditions and did not play the usual dealer cat and mouse tactics. The finance rep, Jeff, did not play the hard sell games (which I wonder ever work anyways). He explained the various options I had towards financing and the benefits of extended warrantees, and accepted whatever decisions that we made, without the high pressure. The service department made a small customization setting in the time promised. My overall impression of Hamer is first rate and would highly recommend them. More

Best in the west This dealer is one of the best of Toyota, the staff, people and prompt respond are unique. I worked with Marylou, such a nice, polite and helpful girl This dealer is one of the best of Toyota, the staff, people and prompt respond are unique. I worked with Marylou, such a nice, polite and helpful girl I have ever seen in my life. She is honest and truly truthful and trusted lady. Everybody does business but doing truthfully is an exceptional attitude. I am very honored and happy with my purchase from Hamer Toyota. If you want to proof my word go there find the girl" Marylou Santiago" and try, then feedback in this page. More

Very Pleasant experiance I had a great experience with Hamer and its employees who strove to get me the best deal. Thank you Marvin for the great service and getting me the ca I had a great experience with Hamer and its employees who strove to get me the best deal. Thank you Marvin for the great service and getting me the car that I wanted More