Hamer Toyota

HANDS DOWN BEST EXPERIENCE EVER First off thank you Steve Denson you are the man . From the beginning it was a great experience and best Deal you can get from any other dealer. Hame First off thank you Steve Denson you are the man . From the beginning it was a great experience and best Deal you can get from any other dealer. Hamer Toyota is my spot now for my cars. I want to say this this I am not your typical buyer did a lot of resaerch, went to 5 other dealer tried to get the best price I can get right , don't we all want that? Well Steve delivered!!!Also the best customer service Steve is straight forward, not say something on the phone and then when you get there it changes . That to me means a lot. Much respect Steve my family and I had a great experience, you helped out our situation, very understandable. Thank you , May God bless you and your family always. Also big thanks to you and Bianca Kashyap More

Excellent I was relief they worked out my lease issue and worked around my monthly payments!!! I truly recommend Max Mendez (Sales) & Josh Salcido (Finance Mgr I was relief they worked out my lease issue and worked around my monthly payments!!! I truly recommend Max Mendez (Sales) & Josh Salcido (Finance Mgr.)! More

Steve Denson understands customer service!!! If you're anything like me you don't want to spend hours in a dealership while they try and sell you something you don't want. Since I have moved to L If you're anything like me you don't want to spend hours in a dealership while they try and sell you something you don't want. Since I have moved to Los Angeles I have purchased three cars and leased two - in 15 year and 5 dealership experiences this was the simplest and most seamless transaction I have ever experienced. The icing on the cake; Steve gave me the best deal for my car of choice and believe me I shopped around. I set out to purchase a 2016 Toyota Prius. I knew what I wanted and went back to my current dealership first out of loyalty. They quoted me a price via email then requested I come in. I explained I didn't want / need to come in, I knew what I wanted and I knew what number I wanted to hit for payments. They said if I come in we can discuss it further. I explained there was nothing to discuss either they could come down on the offer or not. They again requested I come in. I then moved on. I was given Steve Denson's information from a friend. I text him, he text me back. In a few exchanges we had a deal in place. EASY! THANK YOU! I had some financing issues. Steve offered me options and worked with me. He was patient, and we communicated predominantly via email and text. I cannot stress how much of a difference this made to me. Of course he invited me down but when I explained that I work and wasn't very interested in spending an entire weekend day in a dealership he respected that and moved forward on my terms. That, to me, is what is at the very heart of customer service because its customer centered sales. I don't know why more dealerships are not practicing it. Naturally I had to visit the office to sign paperwork (and get the car). We agreed on a time and Steve had all my paperwork printed and ready to go. Moreover - while there he surprised me with an even better deal than we agreed upon. He honored something I didn't even ask for. He went above and beyond. If Toyota is your car of choice and you're not doing business with Steve Denson of Hamer you're doing yourself a disservice. More

Thomas Jara is Excellent Thomas Jara was so attentive to my questions about the Toyota I was interested in. He is a go getter and valued me as a customer. I'll send all my T Thomas Jara was so attentive to my questions about the Toyota I was interested in. He is a go getter and valued me as a customer. I'll send all my Toyota loving family and friends to Thomas for help. Thanks Thomas! More

purchase of 2016 Prius: efficient, responsive, no games--very satisfactory experience from beginning to end. no difficulty conducting transaction over the internet. Jerry Rib efficient, responsive, no games--very satisfactory experience from beginning to end. no difficulty conducting transaction over the internet. Jerry Riboli, Lance Lake very personable, responsive to questions and concerns. would definitely recommend More

Great sales experience Gave me exactly what I wanted with no sales hype. I went to some other dealers first and was very frustrated. Jerry was great to deal with and made my Gave me exactly what I wanted with no sales hype. I went to some other dealers first and was very frustrated. Jerry was great to deal with and made my purchase experience a pleasant one. More

Very Happy Customer! Called Steve Denson and got a great quote on a 2017 Camry right away. This is the 3rd car I've gotten from Hamer. Everything was very straight forwa Called Steve Denson and got a great quote on a 2017 Camry right away. This is the 3rd car I've gotten from Hamer. Everything was very straight forward. I did all my homework when it came to the rebate vs 0% financing. They showed me both options and what the best value was. Everything matched my math. Everybody was very pleasant. No stress and no pushy sales tactics. It was my best purchase experience so far. More

Purchase of 2016 Prius Our experience at Hamer when buying our 2016 Prius on Sunday, Sept 4th was easily in our top 5 car buying experiences. We knew coming in exactly which Our experience at Hamer when buying our 2016 Prius on Sunday, Sept 4th was easily in our top 5 car buying experiences. We knew coming in exactly which car we wanted thanks to the on-line shopping we had done with C.J.'s help. The deal was quite fair. And Jerry was a relaxed & helpful associate. The only thing that could have made the experience better would have been if Hamer's inventory system had actually identified where the car was located and thereby precluded the 15 minute search to find it. Details, details. More

Great Experience This was a very easy transaction. Emailed Donn to get an internet price, went to the dealer, saw the car and drove it away. No hassle, stress free a This was a very easy transaction. Emailed Donn to get an internet price, went to the dealer, saw the car and drove it away. No hassle, stress free and good customer service. Would recommend to my friends More

Awesome Everyone that we dealed with was great. Jose the sales man was patient answered all our questions and did not pressure ya to buy car. Max the finance Everyone that we dealed with was great. Jose the sales man was patient answered all our questions and did not pressure ya to buy car. Max the finance guy was great as well. Went over everything thourhly and got us the best deal. Will definitely come here to buy again in future. More