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Hall Nissan Virginia Beach
Virginia Beach, VA
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662 Reviews of Hall Nissan Virginia Beach
Excellent experience I felt at home with the service I got from Hall Nissan, I will be returning to get all of my cars from there. Great service and very helpful in explai I felt at home with the service I got from Hall Nissan, I will be returning to get all of my cars from there. Great service and very helpful in explaining what I was receiving. More
best service ive ever had The customer service was wonderful. Efrem was very helpful in my search for a car. I love my new versa and i will definitely recommend both nissan and The customer service was wonderful. Efrem was very helpful in my search for a car. I love my new versa and i will definitely recommend both nissan and efrem for customer service! More
Very Satisfied I recently purchased a brand new 2016 Nissan Versa from Wesley Burt. Not only was Mr. Burt extremely professional and friendly but so was my finance m I recently purchased a brand new 2016 Nissan Versa from Wesley Burt. Not only was Mr. Burt extremely professional and friendly but so was my finance manager Chris Meyer. These two men went above and beyond for me and I could not be happier with the outcome that I received. I definitely would recommend my friends and family to this dealership. Also, after my new car being delivered to me I had noticed a scratch on it and it was immediately taken care of free of charge to me with no questions asked. I love Hall Nissan and have yet to have a negative experience here. More
Rip-off A day ago, I test drove a nissian rogue and really loved it. It was a "base model". Well we go in to have my ford Fiesta appraised at $6000. So we agr A day ago, I test drove a nissian rogue and really loved it. It was a "base model". Well we go in to have my ford Fiesta appraised at $6000. So we agree to have our credit run so we could see numbers for interest rate and payments. We get the numbers back and we notice a total loan amount of 34500. The Rogue was priced at 24500 including a rebate of a 1000. I have negative equity on my Fiesta of 8080. So 24500 minus 6000 is 18500. Add the 8080 and you get 26000 roughly. Also not to mention the tax title and license of about 2000 makes it 28500. So the payoff on my fiesta was 14000 estimated. Nissian added back the 14000 to the loan, so at the end of the day I would have been paying for both cars instead of just the Rogue. The manager specifically said "someone has to pay off the fiesta..." which I thought they were supposed too that's what the 6000 is for, right??. So why did they add back the 6000 they were gonna give me for the my car... Doesn't make sense and they seriously are scamming people so that they get more money out of the whole deal. They look at you and make you feel stupid about the whole thing so you don't say anything. I give NO stars because of being blatantly lied to and they tried to trick me and my co-signer. So, please look at the numbers and pay attention. (IT MADE ME PUT A STAR EVEN THOUGH IT DOESN'T DESERVE A SINGLE ONE) More
Hall Nissan & Hall Acura Sold me a LEMON $7,000 in repairs HALL NISSAN & HALL ACURA SOLD ME A LEMON AND WON'T FIX EVERYTHING!!!!! $7,000 WORTH Let me start and say i have been a Acura owner for over 10 yea HALL NISSAN & HALL ACURA SOLD ME A LEMON AND WON'T FIX EVERYTHING!!!!! $7,000 WORTH Let me start and say i have been a Acura owner for over 10 years, I just bought a 07 MDX with Tech and Entertainment pack, which has $7,000 worth of repair and Hall Nissan & Hall Acura will not fix everything. Now i can't even cover anything under the warranty i purchased because there apparently a 60 day waiting period. Since Acura contacted the warranty even if i wait 60 days, it's not covered. What happened? I purchased a 07 Acura MDX 1 month ago with 115,500 miles and got the extended power train warranty. Hall Nissan pulled the vehicle off Hall Acura's lot. They printed out a receipt from all the work Acura did before i bought the car, and ensured me nothing was wrong with it that it went through a 150 point inspection. I took it to Hall Nisan to be diagnosed 2.5 weeks after i bought it because the check engine light came on and a transmission code popped up on my navi, and there was a clunk in my suspension. I had to uber to work, only for them to tell me at the end of the day to take it to Hall Acura. They diagnosed the car and found $7,000 worth of malfunctioning equipment. Transmission range sensor, both front struts, AC coil and magnetic clutch, front CV axle boot leaking, rear shocks, rear sway bar bushings, transmission cooler hose leaking. I have spoken with numerous managers about this, they wont replace the CV Axle assembly (Suggested fix), the transmission cooler line (suggested fix), or front struts or back shocks which failed upon inspection. They are telling my warranty wont cover it because I haven't owned the vehicle for 60 days. They need to fix this. They should not have sold me a car telling me everything is ok and when i take it back to the same Acura service shop that did the original inspection 2 weeks later there is now $7,000 worth of damage. There is a few things wrong with it that was said was fixed on the original work order that they never did. When i go over bumps the suspension makes a clunk from the front. After researching online many people have the same issue. They should do the right thing and fix and replace everything that's wrong with it. More
Geeat Great place great service everybody is friendly has the best lounge with good food , clean place, Wesley was amazing with helping me find a car within Great place great service everybody is friendly has the best lounge with good food , clean place, Wesley was amazing with helping me find a car within my price range . More
Poor Service Two hours for an express oil change (which for the synthetic was more than any other dealer) and they had one person to handle payments for service. Two hours for an express oil change (which for the synthetic was more than any other dealer) and they had one person to handle payments for service. Not sure what the deal was but I timed it took her 17 minutes to process one lady service charges. Seemed like she was typing the entire service manual into computer. Line at counter service waiting fairly full you would think a dealership that large that somebody would come help payment clerk but you would be wrong. I love my maxima and I am thinking about a new one but definitely won't consider Hall Nissan. (I really liked the proposed oil flush service for $115 which declined) More
Just made sense Faster process than I have ever experienced. Also extremely transparent, helpful, and seemed to actually care about what I needed rather than selling Faster process than I have ever experienced. Also extremely transparent, helpful, and seemed to actually care about what I needed rather than selling me something. More
OUTSTANDING EXPERIENCE The sales person Kimberly, the processing rep Paul, Sales Manager Joe and the the customer support rep provided superb coustomer service. The is 180 The sales person Kimberly, the processing rep Paul, Sales Manager Joe and the the customer support rep provided superb coustomer service. The is 180 degree positive change from a few years ago. Our purchase went very smooth and realitively expedient. Based on this expierence I am planning to purchase a 2016 Z370 for my wife. Over the past few years I have had ky Nissans serviced at HallmNissan and have always had excellect automservice More
Misleading salesmen Specifically, the "3 year maintenance" package included in the purchase of our new car (which was a major selling point) is little more than an ineffe Specifically, the "3 year maintenance" package included in the purchase of our new car (which was a major selling point) is little more than an ineffective coupon book. 10,000 mile service was over $200 with coupon book. Service center employees said as much about the "maintenance plans" offered by sales staff. Additionally, "scheduling" service does little to nothing to ensure that they will take your car at scheduled time. 2+ hours for standard maintenance service appointment. Car wasn't taken back until an hour after appointment time. More