Back

Hall Honda Virginia Beach

Virginia Beach, VA

4.9
6,999 Reviews

3516 Virginia Beach Blvd

Virginia Beach, VA

23452

Directions

By Type

6,999 Reviews of Hall Honda Virginia Beach

May 24, 2011

I worked with Matthew Hess for several days over the internet trying to find the right car and price (along with several other dealers.) His professionalism on the phone made him stand out over some oth More

by gman4567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Hess, Erin, Travis,
May 13, 2011

They were AMAZING! I will be telling EVERYONE to buy here!!!!! :) :) :) The sales associates were very thorough and knowledgeable. They answered all of our questions and were very willing to work with u More

by selnabu14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efram and Don and Spencer
April 23, 2011

Max is agreat preson to work wit, no pressure, friendly, and a great attitude for his work. This is second car we have purchased from him at this dealership. Car was ready on time as ordered with additional More

by MatsuKaze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max
April 16, 2011

Very thorough, friendly and accommodating. Very positive! The salespeople were not pushy,rather they gave you space to make your own de visions. It was nice not to go to car dealers who forced you or bugged More

by Ccboo3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhoda, Pappo, Jake, Yannie, and Spencer
April 11, 2011

I was able to find someone to help me the moment I walked in, and throughout the entire experience the salesman was very polite, informative and patient while I found the car I wanted. He worked with me on t More

by jdymond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Jacobs (I think, but he goes by "Jake"), also Erin Bessey
April 06, 2011

a sale told me to come in next day to buy. Was getting a sale told me to come in next day to buy. Was getting loan the next day for car and they sold it out from under me. I hung up on the sales rep becau More

by no car still
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
no work they just sold it from under me
April 06, 2011

I have had serveral experiences with Hall Honda. Each visit, we are greeted in a courteous, professional manner without the feeling of the salesperson being to "pushy." We appreciate this and feel comfo More

by jaredsbrunette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay (Service Department)
April 05, 2011

I went into Hall Honda, on Virginia Beach Blvd, about 3:45 pm today (Monday: 4-4-2011). My intentions were to purchase a brand new 2011 Honda Insight. I walked in on the Used car lot side, walked all th More

by damoore
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
None
Apr 05, 2011 -

Hall Honda Virginia Beach responded

damoore, Thank you for taking the time to inform us of your visit. It upsets us to hear about your experience at our dealership. We take a lot of pride in our customer service. Please allow us to make it up to you. We would love to contact you in regards to the 2011 Honda Insight however we do not have your name or email (contact info) to get in touch with you being that DealerRater is anonymous. If you could let us know your email we would be more than willing to reach out. Or please feel free to contact me directly at Erin.Bessey@hallauto.com. Hope to hear from you soon. Erin Bessey Sales Manager Hall Honda Virginia Beach erin.bessey@hallauto.com

Apr 05, 2011 -

damoore responded

Will stop by today - Tuesday. David Moore damoore1@cox.net

March 31, 2011

My salesteam, which included Don & Max (from the Internet Team) went above & beyond to make me feel very comfortable and at ease with my Honda Ridgeline decision and final purchase. Max explained e More

by goombatv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don, Max
March 31, 2011

First, we were mobbed when we entered the store by over eager sales guys. They knew we were coming because I went through USAA's Car buying servies (a great "start" to buying a car- never stop haggling!). More

by sigerson27
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erin Bessey, Max, various other goombas
Mar 31, 2011 -

Hall Honda Virginia Beach responded

Please understand that it was not our intention to come across in such a way. We completely understand how it is with hungry children. Erin Bessey is one of our highly respected Assistant Sales Managers in our Honda VB dealership and only had your best interest in mind. Curious to understand how we could help with making your car buying experience more exceptional; is why she was asking about what else we could be doing to help you through your process. Please be assured, at no time did we ever mean to insult you or your family. Max is one of our best sales people and hope you give him the opportunity to work with you and your family. Hope to do business with you in the future, Chris Lark General Manager Hall Honda VIrginia Beach

...
684
...