Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hall Honda Virginia Beach
Virginia Beach, VA
6,998 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
6,998 Reviews of Hall Honda Virginia Beach
November 26, 2012
My sent my daughter over to Hall Honda in Virginia Beach to look at getting a used honda accord. The first thing they did was try putting her into a 300 hemi which is to big to start with. I went over to th to look at getting a used honda accord. The first thing they did was try putting her into a 300 hemi which is to big to start with. I went over to the dealership myself to see what they had but no luck at the time. So i decided to look around thier site myself. this is when i came across a 2007 honda accord sedan in Elizabeth city, NC. I called up the sales rep and asked him if he could get the car. He replied yes i will have it here in the morning. Later i called my daugther to let her know to be at the dealship by one EST. Once she got over to the dealership the car was not there. When the car did arrive she called and told me that she was liking the car. This is when i told her if you like it get the car. Now before this all took place they told me and her that she was approved for 12500. But everytime i asked the sales manager it was a different amount. He also told me that she would need 0down to get the payments that she wanted. As time went by he needed $1000.00 down. So my daughter gave him 1000.00 down by the time i got to the dealership he had taken my 1995 honda accord as a trade-in and which i told him before the deal even started that was not going to happen. If i would not have asked my daughter for my keys he would have had the car to. This deal was starting to get very shaky, yes i mean shaky before you knew it he was telling my daughter that she needed another 1750.00 in order to get the car meaning a total down payment of 2750.00. So we gave him the money to cover this screw up of his. Right after i gave him the money i left because he said that would finalize the deal because the finacing had already been approved. All my daughter had to do was sign the contract and get car insurance and 30 day tags. NOW!!!!!!!!! 2 WEEKS LATER SHE GETS A PHONE CALL FROM THE SALES MANAGER STATING THAT HE NEEDS TO GET THE CAR BACK BECAUSE SHE WAS NOT APPROVED FOR FINACING. THE FUNNY THING ABOUT THIS IS THAT HE CALLED ME FIRST BECAUSE HE KNEW I WOULD BE A PROBLEM. THIS IS FRAUD BY THE DEALERSHIP AND I AM GOING TO MAKE SURE THAT THE NEWSPAPER, RADIO STATION AND EVERYONE KNOW WHAT HALL HONDA HAS DONE TO MY CHILD BECAUSE THE SALES MANAGER RAN A GAME TRYING TO MAKE A QUICK SALE AND HURT MY CHILD OVER A CAR THAT SHE HAS FALLEN IN LOVE WITH NOW HE IS TELLING HER TO BRING IT BACK. IS THIS HOW YOU TREAT PEOPLE AT A MAJOR DEALERSHIP??????My next move is BBB, I will also be talking with th GM. More
by bigram67
Employees Worked With
used car sales manager
October 15, 2012
I contacted Hall Honda b/c they had a program that was called Fresh Start for folks with bankruptcy and other credit issues. My income is strong and since they had one bank that works with Chapter 13's th called Fresh Start for folks with bankruptcy and other credit issues. My income is strong and since they had one bank that works with Chapter 13's that are in good standing, I felt it could work. They even assured me that if my lawyer signed off on it, which he did that it could work. They screwed me and never worked the deal,never called me back in, and basically ignored my request to follow through. I add insult to injury, they sent me a decline letter for the very reason they offered to help "bankruptcy". Wow,just wow. Do not do business with these dishonest folks! More
by Jwood42
Employees Worked With
Joe per-owned car area
October 02, 2012
We purchased a 2013 Honda CR-V EXL w/Navigation. The customer service we received was wonderful. I'd been to several other dealers who felt they could sell their vehicle no matter what, because of supp customer service we received was wonderful. I'd been to several other dealers who felt they could sell their vehicle no matter what, because of supply and demand. I walked away from those dealerships. John Christian absolutely did not take that attitude, but was very friendly and congenial. We left there with the vehicle of our choice, and got a fantastic deal on the car. We had our old Honda, a 2000 CRV, serviced there for 11 years before giving it to our grandson. I would definitely recommend this dealership highly, and will continue to use them for service on the new vehicle. I'd give John Christian and the dealership 10 stars for sales and service, were that an option. More
by Jeri Gamble
Employees Worked With
John Christian
September 27, 2012
Thank you Carrie and JD for being so supportive and ALWAYS making sure customer satisfaction is accomplished...you guys are my heros :) I can not see taking my Honda anywhere else. Thank you for reassu ALWAYS making sure customer satisfaction is accomplished...you guys are my heros :) I can not see taking my Honda anywhere else. Thank you for reassuring me and for continuing the fantastic car care you all provide. Every company has a few sour apples on staff, but you 2 make it all alright, thanks! More
by gabi c
Employees Worked With
Ms Carrie, Jack Doherty
August 28, 2012
Just wanted to give great feedback on the customer service that I received from Joe Wachner, from the Green Team. He was extremely helpful with getting my vehicle in and out for my service needs. He i service that I received from Joe Wachner, from the Green Team. He was extremely helpful with getting my vehicle in and out for my service needs. He is a great asset to the Hall Honda Service Team. I will definitely bring my vehicle back to Hall Honda for service if needed! More
by jenna.allcorn
Employees Worked With
Joe Wachner- Green Team
July 09, 2012
I gave the rating for Mr Schwartz because he was well I gave the rating for Mr Schwartz because he was well knowledgeable about the car that me and my mother purchased . While I was there Mr Steve Sch I gave the rating for Mr Schwartz because he was well knowledgeable about the car that me and my mother purchased . While I was there Mr Steve Schwartz answered all of my questions about leasing the car . He made me and my family feel welcome at the dealership. He gave examples of what the warranty covers. He was very detail on how to use the equipment in the car . He sat in the car and explained in detail about how each item in the car worked. He explained how the car is good on gas, and how the car helps the driver to not have a lot of distractions while driving . He was a very good listener and the rest of the staff were the same. When I left with my new car, I understood how the car operates and what my responsibilities were as a Honda customer. My mother felt the same way. I look forward in doing business with Mr Steve Schwartz in the future . Thank you for your help . More
by flowergirl
Employees Worked With
steve schwartz
May 15, 2012
I dropped My car off for service today at 7:30am for an 8:45 appt. The work did not begin until I called late afternoon to ask if my CRV was ready for pickup. As this was the 2nd consecutive unsatisfact 8:45 appt. The work did not begin until I called late afternoon to ask if my CRV was ready for pickup. As this was the 2nd consecutive unsatisfactory service visit to Hall Honda, please Tell John Christian thank you for his time, but we will have to look elsewhere for the Accord we want. Charles (Tony) Aiken More
by tony Aiken
Employees Worked With
Justin Fox
March 28, 2012
I had the best experience buying my 2006 BMW 335I. Efrem was able to answer all my questions and concerns. I only had 2 hours before I had to go to work and he was able to get all my paperwork done and get was able to answer all my questions and concerns. I only had 2 hours before I had to go to work and he was able to get all my paperwork done and get me to work on time. Once again, Thank You!!! More
by ceoemanuel
Employees Worked With
Efrem Huger, Jennifer Cain and Abby Meeks
March 22, 2012
We used Mr. Don Blea in the internet department to complete our sale of a 2012 Pilot. He answered all of our questions and we were in and out of the dealership the same day. Overall, this was a grea complete our sale of a 2012 Pilot. He answered all of our questions and we were in and out of the dealership the same day. Overall, this was a great car buying experience. More
by vonbender
Employees Worked With
Don Blea
March 12, 2012
It was a wonderful experience for Tia, Sid and I working with Hunter, our sales person at Hall Honda. He made sure that our need's were met. Thank God for Hunter. I got my 2010 Jetta. with Hunter, our sales person at Hall Honda. He made sure that our need's were met. Thank God for Hunter. I got my 2010 Jetta. More
by artskateboard
Employees Worked With
hunter, bob, linda
