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Hall Honda Virginia Beach
Virginia Beach, VA
6,881 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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6,881 Reviews of Hall Honda Virginia Beach
October 03, 2011
Bought my 2010 Honda Insight EX ten days ago. Its a rolling jukebox videogame. I dont find there to be any wind noise. The roads here in Hampton Roads beat you because of the constand milling and pavin rolling jukebox videogame. I dont find there to be any wind noise. The roads here in Hampton Roads beat you because of the constand milling and paving. Insight EX is such a pleasure to drive. There are shifters on the steering wheel if you need extra power and speed at your fingertips. I am 71 inches tall and love how well I can fit no matter how far back that I adjust the seat. I have owned a KIS sedona minivan for over 6 years and the difference is amazing. I put over 550 miles on it and I am getting 41-43 miles per gallon. Coasting on the highway I can see 57+ mpg! There is a realtime mpg gauge that provides feedback on how economically you are driving. Working my first 10 out of 22 days straight on a short (18 total miles) commute and I only added 16 dollars of fuel. I am smiling each time I return to drive my Insight in the morning and evening. The kids love being able to open and shut the doors themselves (age 3 and 7) and I like the child locks that keep them safe. Stereo is quality, visibility is wonderful, hatchback is convenient and huge (put kids bikes in there) with the 60/40 split. I feel like this is the escape from the minivan that I have finally earned. The car buying experience was quick and easy start to finish. Hall honored my credit union's exceptional rate for a used car. They even delivered it to my home. Start to finish Hall completed the process in less than 3 hours including answering all of my questions, printing me out the CARFAX, faxing my stuff over to my insurance company and getting my permanent tags on. I have only purchased 2 cars including this one. I can say that my confidence in Hall is there. They made it too easy. More
by navyg
Employees Worked With
Cindy, Paris
August 27, 2011
We knew what we wanted by our research of mini-vans. We We knew what we wanted by our research of mini-vans. We were on are way to purchase a competitors model after test driving all of the other mini-va We knew what we wanted by our research of mini-vans. We were on are way to purchase a competitors model after test driving all of the other mini-vans but Honda due to the fact our friend has a Odyssey and we have travel with them many time and help with the driving. We driving pass Hall Honda and decided to stop and look at the new Odessey anyway. Fernando Morales approached us as we entered the show room and we ask him to see the interior of the Odessey out front and the rest is history. Both Mr. Morales and his sales manager Papa Seck bent over backward to make the deal even Dennis Jordan, business manager, made his process pleasant. The reason why we didn't shop Honda initially is during our research we established that Odessey was the top of the line and the best rated mini-van on the market. Our feelings was the other dealership would give us more for our trade-in even though their car was second to the Odessey. But after much delivery and Fernando's knowledge of the car we agreed on the terms and was able to purchase the Odessey and both my wife and I are very please we did. It appears by their sincerity that the entire staff at Hall Honda wanted to be part of affair with their continue freindliness and candor. Papa Seck went over and beyond to make sure we understood everything. J.F.Pulido More
by ppulido
Employees Worked With
Fernando Morales
August 20, 2011
I just bought 2012 Honda civic from hall. My sales contact was Internet manager Don. He Provided the excellent service. Hall honda was first stop when i start shopping. Afterwards I went to several ot contact was Internet manager Don. He Provided the excellent service. Hall honda was first stop when i start shopping. Afterwards I went to several other dealers but no other dealer could match Don's friendliness, courtesy, professionalism, and most of all he understood my need and was not pushy like other dealers. Overall process was pain free and quick. I will definitely recommend hall Honda, to friends and family, specially Don's Internet team. More
by Owais1209
Employees Worked With
Don
August 17, 2011
I purchased a brand new Civic a few weeks ago and it was the most pleasent car purchase we have ever had. WE went through Hall Honda,s internet team who were very wonderful and our salesperson Cindy did a the most pleasent car purchase we have ever had. WE went through Hall Honda,s internet team who were very wonderful and our salesperson Cindy did a great job. She found the car that was right for us and was efficient with all of the paperwork. She even showed us through the entire service department. The other people were great to and we thought that Don was great to come over to see if Cindy needed help because the dealership was quite busy. You could tell these people worked as a team. We were surprides that the whole process was very fast. Nobody tried to pressure us which makes me feel we were at the right place. We also thought is was great that Travis the manager not only talked to us at the very beginning but congratulted us on the way out. It feels like a family there and we will be back. Thankk you Internet Team! More
by bttsnclr4
Employees Worked With
Cindy, Don and Travis
August 02, 2011
I was thurougly impressed withthe professionalism and courtesy offered by the staff at Hall Honda. They listened to my needs and worked with me to provide the exact solution I was looking for. Our car re courtesy offered by the staff at Hall Honda. They listened to my needs and worked with me to provide the exact solution I was looking for. Our car requirements were very specific and made our model hard to find. The Hall team went above and beyond to track down the exact car we wanted. Thanks, Hall Honda! More
by alan_sears
Employees Worked With
Chris, Max
July 31, 2011
The good customer service is what made me go with Hall Honda. The salesman was very knowledgable on the vehicle I purchased and took the time to answer all of my questions. Honda. The salesman was very knowledgable on the vehicle I purchased and took the time to answer all of my questions. More
by waromps
Employees Worked With
Katie, Max, Papa, Jennifer
July 19, 2011
Hall honda is a fantastic dealer in all respects! Hall honda is a fantastic dealer in all respects! Throughout purchase (2009) of two vehicles the sales staff was informative and never pushed the s Hall honda is a fantastic dealer in all respects! Throughout purchase (2009) of two vehicles the sales staff was informative and never pushed the sale. I moved along as I wished. Finance did not play numbers games. Service over the years was suoerb. Service was informative, educational, reasonably priced and completed service on-time. After I traded both of my Hondas (2011) for new cars, the Service contract remaining on cars traded in was refunded promptly. Could not ask for better service and support! More
by Brad
Employees Worked With
Linda
July 18, 2011
I've never had an issue with service at this dealership in the past 3 years. So when I bought my second car here, I expected more of the same. My sales person told me when I bought the car that they'd talk in the past 3 years. So when I bought my second car here, I expected more of the same. My sales person told me when I bought the car that they'd talk to the service department and have them call me the next Monday to set up the apointment to apply my protection package. He told me I could drop it off at 7:30 and get a rental for the day. Monday came and went and I didn't receive a call. I called my sale person Tuesday and he said he'd talk to them again and make sure they contacted me. Laurie from the service department called that afternoon and said she thought she had already contacted me. I set up an appointment for Thursday. She told me to come by at 9. I mentioned that I was told I could drop it off at 7:30 and get a rental. She said my sales person was wrong and I couldn't get a rental at 7:30. She told me to just come Wednesday night to drop it off and get a rental then. I was told to come at 5:30 and ask for her by name. I showed up just before 5:30 Wednesday night and asked for Laurie. The person there said Laurie had left for the day but she could get me checked in. I gave her all the information she needed and then she told me that I was okay to leave. I told her I was supposed to be getting a rental. She seemed pretty surprised and said she'd go check to see what she could do. She ended up coming back and telling me I could sit in the waiting area and my rental would be there in about 15 minutes. She did a great job improvising and making up for the problems. But unfortunately, I ended up waiting about 45 minutes for my rental to arrive. The next day when my car was ready, Laurie was the one to call and tell me. I was kind of surprised whe she didn't even apologize for the problems. More
by steve82
Employees Worked With
Laurie
July 18, 2011
I just bought my second car from Hall Honda and I'm sad to say it wasn't what I expected. I had recieved a letter stating that I could receive high value for my trade in. I filled out some information on t to say it wasn't what I expected. I had recieved a letter stating that I could receive high value for my trade in. I filled out some information on the website and requested an appointment. When I got to the dealership it seemed like that information was ignored or not passed along. There also didn't seem to be any benefit in being a repeat customer. In fact, I actually had to be the one to bring it up. My car had some damage and had been in an accident last year (damage from accident was repaired). The offer for my car came in pretty low ($14,000, including the $500 trade in coupon I had). I was told that since it had a history of accidents it would be hard to sell for a higher price. I ended up taking the offer assuming because of my history with the dealership that I had no reason not to believe them. Out of curiosity I took a look at their list of certified vehicles for sale the other day. My car is now being listed for $21,900! Because of this and how their "internet price" for their new cars suddenly jumps up when you walk into the dealership to talk about numbers, I ended up having a poor experience. My recent encounter with the service department made things worse (that'll be another review). I ended up buying this second car from Hall but it may be my last. I had always assumed there was a benefit to sticking with a company and doing business with them over the years. I now know I'm better off shopping around. More
by steve82
Employees Worked With
Matt Hess, DJ jordan
July 14, 2011
One of the best new car purchase experiences I have had! Matt was very knowledgable and the sales team was instrumental in facilitating my new car purchase. Matt was very knowledgable and the sales team was instrumental in facilitating my new car purchase. More
by cowboyzfan74
Employees Worked With
Matt Hess, DJ
