Hall Honda Virginia Beach

Peace of Mind Service My 2007 Honda Pilot was in for an Inspection and Joe Wachner did a great job getting everything routine done and taking care of a safety recall item. My 2007 Honda Pilot was in for an Inspection and Joe Wachner did a great job getting everything routine done and taking care of a safety recall item. I had not been notified but he knew it needed to be done so he made it happen. THANK YOU Joe! Regards, Mrs. Marsh More

Outstanding Service I recently purchased a vehicle at Hall Honda in Virginia Beach, VA. The sales person ,Tommy Hancock,Jr., provided excellent customer service, has ex I recently purchased a vehicle at Hall Honda in Virginia Beach, VA. The sales person ,Tommy Hancock,Jr., provided excellent customer service, has exceptional people skills ,good listener and made the auto buying experience very easy. If you're interested in buying a vehicle in the HALL AUTO NETWORK, call Tommy Hancock. More

Excellent service Purchased a Honda Pilot 2015. Excellent service. Wonderful demeanor. Courteous, knowledgeable and friendly staff. Simply a great experience. Our t Purchased a Honda Pilot 2015. Excellent service. Wonderful demeanor. Courteous, knowledgeable and friendly staff. Simply a great experience. Our thanks go to Ray Sanders, Papa Seke and Mike Brown. More

Worst car buying experience of my life Came in to the dealership for a used Honda CRV and was told the price on it was "wrong" as there was hail damage and the price would later be raised t Came in to the dealership for a used Honda CRV and was told the price on it was "wrong" as there was hail damage and the price would later be raised to cover the repairs. Then I was shown another used car and haggled a price over the next couple of hours, signed for the car, then when I got home found that for the exact same car (same carfax and VIN) they had listed $3000 lower online than what they asked at the dealership and $700 lower than what I finally negotiated them down to. The next day I returned the car and they accepted it back, but would not come down to their advertised price. You would think I would leave and leave them a bad review, but I really wanted a newer CRV and they promised to make it up to me on a new CRV. So the next 2 days were spent looking and negotiating on new CRV's, finally they agreed to an OK price on a early 2014 model, but in order to get an OK price they said I had to get the "environmental protection package" which costs $899. Turns out that the chemicals they use on the interior are just diluted mineral spirits which costs less than $20 in store. Once I found this out a few days after closing I tried to cancel the now obviously terrible package, however I was told it could not be canceled. I have tried contacting everyone in the company all the way up as high in the chain of command as the operator would let me go and was giving the run around each time. Do not waste your time or money with Hall automotive... More

Pure Driving Joy Bought a Honda Odyssey with the help of Ray Sanders, Dennis Jordan, and Chris from the Finance Department. The whole experience was very positive. T Bought a Honda Odyssey with the help of Ray Sanders, Dennis Jordan, and Chris from the Finance Department. The whole experience was very positive. This amazing team of men from Hall Honda Virginia Beach made the purchase a smooth and seemingly effortless. Our van is a pure driving joy and makes Hall a place to buy future vehicles with confidence that we will get a great price on quality machinery. More

Impeccable Customer Service Provided at Hall Honda Virginia I had the best experience buying a car at Hall Honda of Virginia Beach. I was treated as a valued customer by each and every member of the Hall Honda I had the best experience buying a car at Hall Honda of Virginia Beach. I was treated as a valued customer by each and every member of the Hall Honda staff from the moment I walked into the showroom. The customer service at Hall Honda is impeccable. John Christian navigated me flawlessly into the car of my dreams. He patiently listened to my needs and then met those needs effortlessly. Before I knew it, I was behind the wheel of my new car being taught how to use all of the features before driving away with a smile on my face. I would recommend Hall Automotive and Hall Honda in particular to everyone who is a fan of dedicated customer service. I am looking forward to a nice, long relationship with the staff of Hall Honda. More

Great experience My experience with Hall Honda was great. Karl Collins and Eric Rogers were and continue to be great salesmen who were honest, patient, and friendly th My experience with Hall Honda was great. Karl Collins and Eric Rogers were and continue to be great salesmen who were honest, patient, and friendly throughout this process. Karl Collins was able to put my wife in a 2014 Honda Civic with comfortable payments and is working diligently with me on finding the right vehicle. Karl Collins and Eric Rogers made my experience with Hall Honda a great one and I'd refer any friend of mine to your dealership. More

"Technical expert at its best" I bought a 2015 Honda Odyssey for my wife and she was amazed of the knowledge and professionalism Ian Baer provided. He is a true professional and ans I bought a 2015 Honda Odyssey for my wife and she was amazed of the knowledge and professionalism Ian Baer provided. He is a true professional and answer all of our question. We love our new minivan and would definitely recommend this dealership especially sales person Ian Baer. Thank you. Anil More

Salesman: either ignorant or a scammer. So girlfriend and i went to purchase an odyssey. From the beginning the salesman (Vern) was told there was a firm maximum on how large a monthly paym So girlfriend and i went to purchase an odyssey. From the beginning the salesman (Vern) was told there was a firm maximum on how large a monthly payment we could have. "No problem" he said. 3 hours on Saturday ended with us taking the van and vern telling us he had the payment where we wanted it. We drove the odyssey the weekend. Return after work today (Monday) to Complete paperwork etc. After spending another 2 hours there, "oops" Said Vern, it's actually going to be $7.200.00 more than I told you. "Sorry" he said. We got our trade-in back and left. What a SCAM. There's no doubt in my mind that we have been gamed. These salesmen know by rote the numbers for their popular vehicles - the dealer costs, the price they need to make profit, etc. There's no way to innocently make a $7.000.00 mistake. AVOID this dealer at all costs! More

If I could give this dealership 0 stars then I would. I bought a new Honda Fit about a month ago. I was lied to throughout the process on numerous occasions and when I asked that these things be corrected bought a new Honda Fit about a month ago. I was lied to throughout the process on numerous occasions and when I asked that these things be corrected was treated as if I had done something wrong. First, when going through the paperwork, I was offered an environmental protection package which was described as a special coat of paint and interior coverage that would protect the appearance of the vehicle from things like spills. I decided to go with the package because I am planning to keep the car for a long time and it comes with a good warranty. I inquired about when this product would be applied and was told that it already had been. When I called back later to ask about another problem, I was told that this is incorrect and that I would need to drive back to the dealership to have it applied. I live in North Carolina and said I would not drive back, but would be willing to go to a dealership where I live to get the product applied. I was told this couldn't be done, the closest dealership I could go do was 2 hours and 45 minutes ONE WAY. When I said I wasn't interested and wanted my money back I was treated as if somehow this was my fault. There was no apology, nothing. Second, I asked that my license plates be transferred NUMEROUS times throughout the buying process. I was told that they would be transferred and that I would have temporary plates to use until I got home to North Carolina. Two weeks later I get new plates and a bill to pay property taxes. I went to the DMV to ask what was going on, and they pointed to a box on the paperwork I had signed where it said "temporary plates" - I explained that I was out of state, and the DMV person said that anytime that box is checked it means that I am getting NEW license plates. I must have said that I wanted my plates transferred at least 3 times just when signing paperwork. I have yet to call and ask why I was lied to about this, but will do so after I bring my car in. Third, a light on my car has been on since I bought it. Keep in mind this is a NEW car. The light has to do with the tire pressure system, when I bought it I was told that the light was on because the temperature had dropped dramatically overnight. I was told the light would go off after about a half hour of driving. Even now, the light is still on. I have just called a Honda dealership here and they said the temperature drop is not the reason for that light being on and that they aren't sure Honda will cover the price of the fix. I am taking my car in Wednesday and will update with any further news. Needless to reiterate, I was flat out lied to in three different situations. I am now stuck with a new car that has a warning light on, a property tax payment I have to now pay twice, and no product (environmental protection) which I was told I already had. Honestly, this new car isn't worth the hassle I have gone through in only the first month of owning it and I will never step foot in a Honda dealership again. More