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Hall Honda Elizabeth City - Service Center
Elizabeth City, NC
237 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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237 Reviews of Hall Honda Elizabeth City - Service Center
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January 02, 2020
Shannon was cordial from the moment I arrived for the car's scheduled service, explained the process and what to expect, including wait time, and ensured I was comfortable with the work performed when th car's scheduled service, explained the process and what to expect, including wait time, and ensured I was comfortable with the work performed when the car was ready. More
by bristowcrab
Employees Worked With
Shannon Warren
Helpful January 02, 2020
My Service Advisor was Shannon Warren Hall. I have never dealt with her before and I normally like to stick with the same service advisor when dealing with my vehicle. In the past, I dealt with Dequan Perry dealt with her before and I normally like to stick with the same service advisor when dealing with my vehicle. In the past, I dealt with Dequan Perry but he no longer is employed with your company. So in the future, I would like to just stick with Jason. I liked Shannon's demanor, how friendly, & welcoming she was so that's a plus in my opinion but when it comes to my vehicle, I take it seriously. I didn't like the fact that Shannon didn't show or allow for me to see my old brakes or rotors. So that's a MAJOR PROBLEM for me!!! I purchased my own brakes & rotors along with whatever else that was included inside of the box that my parts came in & she never made sure that any of the extra parts, that wasn't used, was placed back in the box & placed back in my vehicle or even asked. Shannon didn't know if I wanted the old brakes to return to get money back on my purchase or not. This is unacceptable! I have NEVER been treated in such matter! Maybe she is new at this & didn't know the severity but I wouldn't have to remind my previous Service Advisor because he would already be on top of it before I would even have to say anything!! This is why I stuck with the same Service Advisor that has my vehicle best interest. Otherwise I can take my vehicle somewhere else. I depend on my car for the best reliability for transportation so I depend on Hall Honda to take care of my car needs!! More
by cshaw45
Employees Worked With
Shannon Warren Hall
December 24, 2019
B1 service On time, reliable great reputation. Always courteous and knowledgeable. Always a pleasant experience. Waiting area is clean, comfortable and well stoc On time, reliable great reputation. Always courteous and knowledgeable. Always a pleasant experience. Waiting area is clean, comfortable and well stocked. Restrooms are bright and clean. Is what a dealership should be like. More
by Lckspt
Employees Worked With
Shannon Warren
December 15, 2019
Everything was completed in a timely manner. My service agent was courteous and helpful. I was very satisfied with my overall visit to the dealership. agent was courteous and helpful. I was very satisfied with my overall visit to the dealership. More
by Lilaway27944
Employees Worked With
December 14, 2019
Shannon W, provided excellent service. She was very eager to arrange the correct service on my vehicle. She was very knowledgeable and very respectful. I would like to continue to have her be my service cont to arrange the correct service on my vehicle. She was very knowledgeable and very respectful. I would like to continue to have her be my service contact. More
by Mike
Employees Worked With
Shannon W
December 12, 2019
Everything was done correctly and efficiently .I was treated courteously and all my questions were answered. I keep coming back because of satisfaction with the service and products. treated courteously and all my questions were answered. I keep coming back because of satisfaction with the service and products. More
by Lcook26
December 12, 2019
This dealership has the most courteous staff I have ever seen! They always make you feel welcomed with every visit, and they are also very knowledgeable in what they do. seen! They always make you feel welcomed with every visit, and they are also very knowledgeable in what they do. More
by DDLEE101
Employees Worked With
Other Employees :
Shannon Warren, Deon Ramone Bradley, William Forman, Michael Blakenship
December 05, 2019
Excellent service in every way! John Holman was perfect and very helpful. They were able to get my Honda Fit in and out in a very timely manner. and very helpful. They were able to get my Honda Fit in and out in a very timely manner. More
by bgray2119
Employees Worked With
December 04, 2019
I needed to get my oil Changed. They were able to to get done in timely manner! I love Hall Honda Service Department! Best in the area. done in timely manner! I love Hall Honda Service Department! Best in the area. More
by Curry56
Employees Worked With
Other Employees :
Shannon, Corey, Heath Wynn
November 22, 2019
Great team at Hall Honda ELIZABETH CITY! Great good fantastic wonderful committed sales and service people more than any where else that I know of. fantastic wonderful committed sales and service people more than any where else that I know of. More
by kmtmkj
Employees Worked With
Other Employees :
Andrew Creech, Adrien Leonard-Curry , TJ Johnson, Dequan Perry, Stewart Straus
