Hall Honda Elizabeth City - Service Center

First routine service On of the best dealership service departments I’ve ever been to. John is the best service advisor I’ve had. He gives clear review of service plan, kee On of the best dealership service departments I’ve ever been to. John is the best service advisor I’ve had. He gives clear review of service plan, keeps me informed of status. Work completed quickly and completely. Check out is smooth and fast More

Hall Honda-Efficient. Professional, Courteous Hall Honda in Elizabeth City continues to provide excellent service from their Service Department. There communication and analysis of my vehicle is o Hall Honda in Elizabeth City continues to provide excellent service from their Service Department. There communication and analysis of my vehicle is on the mark. They are quick to discuss pricing and recommendations as warranted. The free car wash is a plus. More

Always a GREAT experience! I purchased my Pilot from Hall Honda of Elizabeth City five years ago. I had a nice, pressure free experience. Taking the Pilot in for routine mainten I purchased my Pilot from Hall Honda of Elizabeth City five years ago. I had a nice, pressure free experience. Taking the Pilot in for routine maintenance is no different. Everyone is nice, informative, and the car has always been ready on time or ahead of schedule! Thanks Hall Honda of Elizabeth City! More

Scheduled Crystal Fusion application, oil change and trouble My CRV has had a couple of instantaneous that the dashboard trouble warning lights would come on and continue to flash. The service shop was able to d My CRV has had a couple of instantaneous that the dashboard trouble warning lights would come on and continue to flash. The service shop was able to diagnose the problem and although they had to order the part will hopefully fix this problem. More

Friendly as always. Update fixed my issue. John greeted me with a smile as usual. Update fixed my issue with my HUD. They washed my car and had me on my way in an hour. Love my Honda. John greeted me with a smile as usual. Update fixed my issue with my HUD. They washed my car and had me on my way in an hour. Love my Honda. More

It was good experience Good experience waiting room was good and good explaining of the repairs and price estimates which is good to know when you come in I think the price Good experience waiting room was good and good explaining of the repairs and price estimates which is good to know when you come in I think the price was consistent with the service More

Hall Honda Elizabeth City We love Hall Honda..we have bought 4 vehicles from them, 3 Accords and a Pilot..TJ Johnson was our salesperson..He is great..love Mr Bill Forman We love Hall Honda..we have bought 4 vehicles from them, 3 Accords and a Pilot..TJ Johnson was our salesperson..He is great..love Mr Bill Forman More

Easy to get in and out Service is excellent They work with my schedule I've had all my service work done here on my Ridgeline,they answer any questions I have about my vehicle and what service i They work with my schedule I've had all my service work done here on my Ridgeline,they answer any questions I have about my vehicle and what service is expected More

Service Visit I have purchased three Hondas from the dealership. I've always received excellent service from the salesman right on down to the service department. M I have purchased three Hondas from the dealership. I've always received excellent service from the salesman right on down to the service department. Mr. William Decker has always been my service consultant. Sorry to see him retired, but John Holman did an excellent job today. I come because of the friendliness and the Integrity in the service department and dealership. More

Lies, overcharging, and a broke down car. Recently had my girlfriend take her car in for basic maintenance, we were told we'd receive a call when it was ready and went on our way. After 2+ hou Recently had my girlfriend take her car in for basic maintenance, we were told we'd receive a call when it was ready and went on our way. After 2+ hours we drove by and saw the car was sitting outside complete and we just hadn't been notified, no big deal. My biggest issue is we were quoted for a rear control arm and alignment being told the bushings were completely shot, an axle seal was recommended, and a timing belt and water pump replacement. The timing belt quote seemed high so I contacted 2 other Honda dealers who quoted me the same repair for nearly $300 less. Skip forward a few weeks to my BIGGEST ISSUES, while out of state the car breaks down, turns out the transmission was below half on fluid which should have been checked on the multipoint. We were recommended the seal but they failed to tell us how bad it was leaking. Instead they tried pushing the rear control arm and alignment repair first, come to find out ALL THE BUSHING ARE FINE WITHOUT CRACKS. They also tried to BS my girlfriend by saying "the cost will be higher because the parts are rare and hard to find". Its a 94 Civic, I can have everything they recommended over nighted to any parts store in the city (I know because I checked with 3 of them). So they tried pushing a false repair, failed to tell us about a severe issue, failed to do a proper multipoint inspection, and tried to justify a ridiculous price increase with a lie. You either have an incompetent tech or a employee with questionable morals that have resulted in a tow bill and being stuck out of state. Either way we will never be bringing our vehicles back to this location due to the questionable events that have taken place. More