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Southern Ford
Newport News, VA
2,167 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,167 reviews
December 21, 2024
Great service and nice people. I will return to them when I decide to purchase another vehicle. I will return to them when I decide to purchase another vehicle. More
by p.rounds
Verified CustomerEmployees Worked With
December 21, 2024
Very fast and professional. MARCUS, Stephanie and Homer are all amazing and thank you so much for everything you’ve done for our family.! MARCUS, Stephanie and Homer are all amazing and thank you so much for everything you’ve done for our family.! More
by kbuhrman170
December 21, 2024
Excellent service and customer service. Stephanie is the best. She worked hard to correct the issue with my F150 under warranty thanks. Stephanie is the best. She worked hard to correct the issue with my F150 under warranty thanks. More
by ELLINGSONRUS
Employees Worked With
December 21, 2024
Mr. Conway is an awesome Service Advisor, and I would be glad to come again with him on your team! glad to come again with him on your team! More
by Jacob Dennison
Employees Worked With
December 21, 2024
Southern Ford as it is called now always provides great courtesy and customer service to customers. courtesy and customer service to customers. More
by ALERIV061225
Employees Worked With
December 21, 2024
Excellent service. Friendly and very professional service personnel. All i have to say. Clean service waiting area. Friendly and very professional service personnel. All i have to say. Clean service waiting area. More
by AIHTERUL@aol.com
Employees Worked With
December 21, 2024
Service was promptly done and personnel were very professional. I'm a long-term customer and enjoy Service from Southern Ford. professional. I'm a long-term customer and enjoy Service from Southern Ford. More
by KNIGHTAK1
December 20, 2024
We have been purchasing vehicles from this location since 2005 and have had nothing but great experiences and treatment! Great staff and excellent service department, especially Alicia Chapman.. 2005 and have had nothing but great experiences and treatment! Great staff and excellent service department, especially Alicia Chapman.. More
by VJEDWRDS
Employees Worked With
December 20, 2024
Stephanie is awesome. She was professional, polite and very welcoming. When you come to a business for service, how a customer is received, determines future business. I'l She was professional, polite and very welcoming. When you come to a business for service, how a customer is received, determines future business. I'll definitely be returning as a result of the first impression by Stephanie. Keep her around, she's a light to all that meet her. Blessings. More
by EMMANUEL.BOOTH
Employees Worked With
December 19, 2024
Always appreciate the great service and the video inspection the maintenance team makes available online when there are any service recommendations inspection the maintenance team makes available online when there are any service recommendations More
by jrhamy
