Hall Ford Elizabeth City
Elizabeth City, NC
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435 Reviews of Hall Ford Elizabeth City
This is for Natalie Eden from the Parts Department. Natalie was very helpful in getting a part for me that is on a national backorder. I am writing you from Wetumpka Alabama. Natalie was able not onl Natalie was very helpful in getting a part for me that is on a national backorder. I am writing you from Wetumpka Alabama. Natalie was able not only to find the part but able create the invoice and sell me the part also. She did the whole transaction via the telephone and E-mail. She made it a very easy process and was detailed and professional on how for me to purchase the part. Natalie sent me all the information that I needed to ensure that I get the best quality of customer service and support I needed. Due to her actions I am able to get my Ford Edge repaired in a timely manner(with in a week) than having it sit at the Ford Dealership for 6-10 months due to waiting on a part that is on backlog. Note: wrong part was delivered. I called them and problem was taken care of right away. Thank you so much Natalie Eden, your Customer service skills are second to none. Carl Carter Wetumpka Alabama 36093 More
I have now purchased five vehicles from Hall Ford in Elizabeth City. If they weren't the best Ford dealership around I would take my money elsewhere. The quality of service, the truly honest communicati Elizabeth City. If they weren't the best Ford dealership around I would take my money elsewhere. The quality of service, the truly honest communication, and the overall car-buying experience at this dealership are AMAZING! My most recent purchase (and most emotionally significant) was a 2023 Ford Bronco Wildtrak...and if you have followed the Bronco saga for even a day...you know how extremely difficult it is to obtain one of these vehicles. The team at Hall Ford worked with me to place my original order in February of 2022...due to supply chain issues and parts constraints my vehicle had to be re-ordered in September which then crossed into the Model Year 2023. David Camper contacted me on the first day the new order banks opened and re-ordered my vehicle...because he did this in such a timely fashion...I was able to get my build scheduled within a month of his re-order! This is almost unheard of in the Bronco world. His diligence and the diligence of the team at Hall Ford led to me picking up my Bronco on December 31st, 2022. Truly a car buying experience I will NEVER forget! The bottom line: I love my Bronco and the team at Hall Ford Elizabeth City from top to bottom is fantastic. While I live in the Southern Virginia/North Carolina corridor I will NEVER buy from another dealership. Period. This team is that good. My experience from the initial order to changes of accessories, to the final purchase, was hands down AMAZING! I ordered my Bronco from here because I knew the experience would be exceptional and this team did not disappoint. Do not waste your time or money elsewhere. BUY your next vehicle here! More
I walked in skeptical, because well "all car dealers and salesman are crooked". I am glad to have been proven wrong at Hall Ford in E. City where I'll surely return in the future and refer anyone who asks salesman are crooked". I am glad to have been proven wrong at Hall Ford in E. City where I'll surely return in the future and refer anyone who asks about where to buy a car. There were a few hiccups unique to my situation but Braxton and David made sure to have my back and make me feel confident. Oh, and nice coffee machine :) Well done guys! More