Hall Ford Elizabeth City

Had a problem on a vacation far from a Mazda dealer. Hall was willing to work on our Tribute, which is basically a Ford Escape, and fixed the problem for us. Aamanda, at the service counter, is very cu Hall was willing to work on our Tribute, which is basically a Ford Escape, and fixed the problem for us. Aamanda, at the service counter, is very customer orientated, and was very helpful. More

John was very thorough and proficient. My son and I were impressed with how fast we got out of there. Steve,the finance mgr. was great too!! Thank you very much. I will go back in the future. Hugs, Kay Acur impressed with how fast we got out of there. Steve,the finance mgr. was great too!! Thank you very much. I will go back in the future. Hugs, Kay Acurio More

this dealership was close to my home. they had a wide selection of new and used vehs at very reasonable prices. the sales staff were very knowledgeable and answered all of my questions. they made signing selection of new and used vehs at very reasonable prices. the sales staff were very knowledgeable and answered all of my questions. they made signing all the paper work a breeze and has the car cleaned and delivered! i would absolutely reccomend this dealership. More

We were very pleased with the salesman's manner. He was very polite, considerate, and understanding of our situation. He did not pressure us in any way. He allowed us to make our decision on our own. I very polite, considerate, and understanding of our situation. He did not pressure us in any way. He allowed us to make our decision on our own. I feel that he was trying to help us rather than pushing us to make our decision. I would recommend to anyone shopping for a vehicle to visit this dealer and this salesman. More

The quality of service at Hall Ford/ Hyundai was AMAZING! I went to the dealership with my husband, who had just purchased a truck from Hall Ford, and wound up trading in my vehicle for a STEAL of a deal wit I went to the dealership with my husband, who had just purchased a truck from Hall Ford, and wound up trading in my vehicle for a STEAL of a deal with a vehicle I love! John gave me no pressure to buy; he even allowed me to test drive it for myself to see if I liked it. Steve worked his magic & got the best financing available. I am truly a CUSTOMER FOR LIFE! More

We felt very comfortable at the dealership. They followed up on their promise about the level of satisfaction of the vehicle we chose. We appreciated their follow through. My husband and I are hap followed up on their promise about the level of satisfaction of the vehicle we chose. We appreciated their follow through. My husband and I are happy with the vehicle and our overall experience. We would recommend this dealer in connection with this purchase. More

On my annual visit to OBX with my family my CPO Ford Explorer will not come off park gear lever neither would the AC work. I called the Ford roadside assistance and I was told the closest dealership wil Explorer will not come off park gear lever neither would the AC work. I called the Ford roadside assistance and I was told the closest dealership will be Halls Ford, Elizabeth City, NC. I made an appointment for the next day and drove 60 miles to the dealership. I was greeted warmly by Shannon who walked me through the process and said she will have the tech take a look at the truck first thing in the morning. Around 10:00 AM I receive a call from Shannon stating that the tech was unable to detect the cause for the fault and would need to charge me a second hr of labor which equals to $120. I authorized it since I was out of town and had no other means. I received another call from Shannon close to 12:30 p.m and said that they where still unable to diagnose the problem and the estimate would be around $1023 without any guarantees that they would be able to fix it. At that point I told her to just return the car as is. When I went to the dealership there was a total of $390.00 waiting for me. There was a charge of $45 for shop supplies. I questioned that and she took it off. The other charges was $120/hr for 2 hours labor and AC check. The revised bill was $329.77 and the car was not fixed. I would agree a dealership charging a flat diagnostic fee, but what irritates me is that they are charging me for each hour they spend on my car due to their lack of ability to fix my car. For minor oil changes this might be a place to go but I would stay from this place if you have anything major. IF you are out of towner forget about it. I believe the advisor was nice, but there is nothing much she can do if her mechanics are inept More

Mike was very knowledgeable about the vehicle that I bought from him. He was friendly and let me know about the different options I could get with the vehicle and even offered to drive my wife to work i bought from him. He was friendly and let me know about the different options I could get with the vehicle and even offered to drive my wife to work if she needed to drop the vehicle off for service. I have dealt with dealership before it was Hall and this has been a far better experience than any other dealership in the past. Everyone was friendly and seemed to actually care about what you wanted and were looking for. More

We traveled from VA to buy from this dealership. We made an offer on a used SUV and they met us in the middle on the price.It was an overall good experiance wiyh Hall Ford Elizebeth City.Stan Wilkins was th an offer on a used SUV and they met us in the middle on the price.It was an overall good experiance wiyh Hall Ford Elizebeth City.Stan Wilkins was the best salesman I have ever delt with,He made this purchase very personal and we like that.We think that Stan Wilkins is the main reason we bought from Hall Ford Elizebeth City! Thank You Stan! -Gina & Brian More

The dealership was friendly and helpful. Dealership worked with us on teh price and beat my current banks APR. We are very happy with out used SUV that we drove away with. worked with us on teh price and beat my current banks APR. We are very happy with out used SUV that we drove away with. More