Hall Ford Elizabeth City

Service department is POOR. We have a 2010 Hyundai Elantra with only 58,000 miles with a automatic transmission that was starting to run rough. When stopped it would race into gears or slip. We took i Elantra with only 58,000 miles with a automatic transmission that was starting to run rough. When stopped it would race into gears or slip. We took it in to the service department and they said to get a coolant flush and transmission flush. We did and the problem didn't go away. Then they told us that Firestone didn't put in the correct transmission flush which is a load of BS. It all comes down to they didn't' want to fix the problem and guarantee our warranty. We then took it to Priority Hyundai in Chesapeake Va. They helped us right away. Put in a new transmission and gave us a loaner car. I will never take my car or truck to Hall Ford Hyundai again. They are rude to their customers and do not know what they are doing. They could have easily fixed this problem. More

we were fairly satisfied with our experience at hall ford however it should not take 3 to 4 weeks to get a pay off to the bank. however it should not take 3 to 4 weeks to get a pay off to the bank. More

Stephen was very helpful in my buying the Explorer. He knew all about the suv and how everything works. He told me to call anytime if I needed help. Also Stephen told me to come back and we would over the knew all about the suv and how everything works. He told me to call anytime if I needed help. Also Stephen told me to come back and we would over the Explorer again. Thank You Stephen More

I can honestly say that buying a new car is not something I enjoy. That is where Hall Fords sales team excelled. Stephen was a pleasure to work with as his knowledge of the vehicle and not pressuring me allo I enjoy. That is where Hall Fords sales team excelled. Stephen was a pleasure to work with as his knowledge of the vehicle and not pressuring me allowed us to relax and make a decision. He went out of his way to give me the best deal I could find. When the preliminary paperwork was completed I was introduced to Steve and Toney from the F&I department. Once again, they went above and beyond to get us the best finance rate and were not pushy. Furthermore, they all brought to our attention additonal incentives that were available to us that we were unaware of. After a brief presentation and explanation of the extended service plan and paint protection products it was time to sign the dotted line. When I specifed that we weren't interested in the extra services, they valued my decision and we sealed the deal. More

Why a "Five"?? Because they EARNED it! I am not an easy sale. My 2008 F-150 was/is a great truck, so "browsing" for a new truck, buying was not a priority. However, Ford's commitment to impro not an easy sale. My 2008 F-150 was/is a great truck, so "browsing" for a new truck, buying was not a priority. However, Ford's commitment to improvement, the fact that I was considering a 4X4, and knowing about the new designed engine platforms, I decided to have a look. Jamie and Todd had to WORK to get me to purchase. Giving up a 50K miles, 20+mpg around town truck was not going to be easy. So both of these people met my demands. They searched out and found what I was looking for. Had it delivered, and made the changes--I hate "bling" so they removed the chrome "trinkets"--accepted my conditions, and remained pleasant throughout the event. I am now the pleased, proud owner of a 2011 F-150 STX, 4X4, with the twin overhead cam, 5.0 engine. With the dealer added Tonneau cover, on my recent trip to Montebello, Va. and then on to Boone NC. and back to Hertford, NC. I averaged 20+ mpg. And that includes some of the four wheel drive dirt mountain roads I drove while hunting in Virginia. I did the speed limit on the highway, 55, 60 and 70 with absolutely no trouble. Bottom line: Fantastic Truck, tremendous people at the dealership, and averall, a completely wonderful experience. Looking to buy a quality vehicle, from a quality dealership? Stop looking! Go. To Hall Ford. Jim Valky, Hertford, NC. More

We almost did not go to Hall Ford because of the bad reviews we saw on the website, but we decided to give them a chance an it was worth it. They had a very friendly sales staff (jack hardy) and when we reviews we saw on the website, but we decided to give them a chance an it was worth it. They had a very friendly sales staff (jack hardy) and when we ran into a problem instead of brushing us off the General Manager (Nick Vendt) steped in and found a solution. We were all very pleased and very impressed by everyone in the store including the financial department. We were in and out of there before we knew it. Overall it was a GREAT experience and I recommened them to everyone! More

Mike was very friendly and helpful. went out of his way to assist me with this purchase. Price was fair, but paperwork in the finance office is very redundant and the person in there is more high pressure to assist me with this purchase. Price was fair, but paperwork in the finance office is very redundant and the person in there is more high pressure than the car salesman. I know they get commision also but dont insult my intelligence! Overall I would go to again. More

Sales People where very friendly, informative, and professional. We worked first with Jaimie the Internet sail person, she setup the the deal, got all the paper work info. up front set us up with Stan professional. We worked first with Jaimie the Internet sail person, she setup the the deal, got all the paper work info. up front set us up with Stan one of the sale's persons to take us on a demo drive. We loved the Edge I drove it was more than we had been looking for but loved it. Stan and Jaimie worked to get us the best deal out their. So thanks to them we now have a new Ford Edge Limited. My wife and I are happy with the vehicle and our overall experience. We would recommend this dealer in connection with this purchase. Again thank you Jaimie and Stan More