Hall Ford Elizabeth City

Unresolved steering failure at 22,500 miles. The steering on my 2015 Ford Fusion froze (steering wheel locked) when I was driving. I had had the car 48 months with just 22,500 miles on the odomet The steering on my 2015 Ford Fusion froze (steering wheel locked) when I was driving. I had had the car 48 months with just 22,500 miles on the odometer when this occurred. Afraid to drive it to Hall Ford, I had it towed in at my expense. (They don't do towing.) Hall kept my car For 5 days but could not identify the problem. While they were nice and considerate, they failed to locate the problem. I finally picked the car up from the dealership and drove it on low traffic back roads about seven miles to my home. Over the next three days I tested the car in vacant parking lots just yards from my house. I was afraid to put it on high traffic roads for fear of another steering lock up. During these tests the steering was sometimes sluggish, sometimes okay, but never reliable. Unable to trust the safety of the car, I bought another new car within the week. It was NOT a Ford. More

Professional service I've never met a more professional salesman than Taylor Inge. I first met Taylor at Toyota of Elizabeth City, where I bought my first vehicle from him I've never met a more professional salesman than Taylor Inge. I first met Taylor at Toyota of Elizabeth City, where I bought my first vehicle from him. When it was time to trade in, I found out Taylor had moved locations. Needless to say I found a new location and bought another vehicle from Taylor. When you find a professional salesman like Taylor you stick with them! More

Great team of people to work with. The best dealership around. Nothing but the best from the management to the sales team. Thanks again Taylor Inge. We will be buying from hall ford aga The best dealership around. Nothing but the best from the management to the sales team. Thanks again Taylor Inge. We will be buying from hall ford again. More

Third times a charm! I have had the pleasure of meeting Taylor back in 2016 when I bought a brand new Toyota from him, then I returned to him to buy a 2016 Sonic and now a I have had the pleasure of meeting Taylor back in 2016 when I bought a brand new Toyota from him, then I returned to him to buy a 2016 Sonic and now a 2016 ford escape. I trust him. He always looks out for me and helps me . When your a single mom shopping for cars you want someone to listen to you, not take advantage of you, and work with you. He by far is not your typical car salesman and that is what makes him so amazing! More

Great experience! Well my boyfriend and I called to discuss about trading a vehicle. Adrien was the representative that we were linked with and immediately he was as pr Well my boyfriend and I called to discuss about trading a vehicle. Adrien was the representative that we were linked with and immediately he was as professional as possible with knowledge and customer service. He got our appointment set up with him to come in ans check out a few things. The process was completed in a considerate and timely manner. Long story short, he found us a awesome vehicle for our priorities and we we're greatly pleased with the overall services. More

Excellent Service Ed Bennet, David (sales mgr) and Dustin (finance) were all excellent. Never felt pressured or wondered if they were being up front with me. They put t Ed Bennet, David (sales mgr) and Dustin (finance) were all excellent. Never felt pressured or wondered if they were being up front with me. They put there best on the table the first time so no back and forth. Ed was very knowledgeable about the vehicle and took the time to show me every feature. No buyers remorse here! More

Satisfied customer 😃 Taylor was very helpful in helping me find the right truck, he also showed patience with me as we looked and drove many different options. My many q Taylor was very helpful in helping me find the right truck, he also showed patience with me as we looked and drove many different options. My many questions were answered with respect even though I asked a few dumb ones. Taylor also delivered my new truck right to my house!! I thank him for his excellent service!!! I also would like to thank David Shope for the time he spent with me as well very professional. Regards, Nelson May. More

Awesome job went the extra mile for us Awesome awesome job he helped and went over and beyond to make everything work for us definitely will be getting my next vehicle from him as well than Awesome awesome job he helped and went over and beyond to make everything work for us definitely will be getting my next vehicle from him as well thanks More

Understanding and not pushing I felt treated like a person and not a sales goal. Taylor was very professional all the way. More than likely will come back to buy my next car here. I felt treated like a person and not a sales goal. Taylor was very professional all the way. More than likely will come back to buy my next car here. More