Hall Chrysler Dodge Jeep RAM Virginia Beach
Virginia Beach, VA
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1,030 Reviews of Hall Chrysler Dodge Jeep RAM Virginia Beach
By far the best dealership I have ever worked with!!! I have been looking for a brand new Dodge Charger fully loaded around the hampton roads area for some time, and every dealership I have spoken with hav have been looking for a brand new Dodge Charger fully loaded around the hampton roads area for some time, and every dealership I have spoken with have either been way to much out of my price range or have had a charger but it wasent the one that I would be completely happy with. It wasent until I got in contact with Misty at Hall Dodge (who by the way was very gorgeous!) who was very kind and helpful. She never pressured me to look at cars right away. She wanted in detail exactly what I was looking for and made sure that every car I looked at had exactly all the features that I wanted and not a car that I was going to just settle with. It was also Dave, who I think was one of the managers, that kept looking in his inventory and found the exact car that I wanted color, features, the works, everything I wanted. Misty being very patient with me and understanding because I was very picky on what I wanted showed me the car that Dave found and I was hooked. Loved the car but now I had to deal wih the numbers. To my surprise when I worked with James in finance I was very pleased with his help on my deal. He was very honest and informative with me with everything. He even helped get the payments to less of what I was expecting. Very pleased, very happy with the customer service I recieved at Hall Dodge from the beggining to the end. I really appreciated the customer serivice I recieved from Misty, Dave, and James. Highly recommend Hall Dodge and the employees I worked with to anyone. More
I had just bought my new 2009 dodge 4x4 truck with so many added features. My experience has been out standing with the knowledge and frendliness of the staff. I have been using Hall dodge for the past many added features. My experience has been out standing with the knowledge and frendliness of the staff. I have been using Hall dodge for the past six years for my automotive needs. With having that in mind I never have had a bad experience with this dealership. All the salesmen and managers along with service have been extremely friendly, knowledgeable, respectful to meet my needs. I will keep using hall dodge for a very long time and will reccommend them to my family and freinds. More
Chester Forehand should be given a raise or an award, this salesman was the best i ever delt with for the following reasons: 1. was nice to my family and included my wife in the conversation (++++) 2. this salesman was the best i ever delt with for the following reasons: 1. was nice to my family and included my wife in the conversation (++++) 2. showed ne the right truck as per what i wanted 3. was not pushy I have recomended my friends to got to him. i will be going back to this salesman for other cars in the years to come. More
Me and my family want to say THANK YOU SO MUCH!!!! all the people that helped us.I am disabled and needed just the right car. Mike N.and Misty helped so much to make a deal work. I went to alot of dealers the people that helped us.I am disabled and needed just the right car. Mike N.and Misty helped so much to make a deal work. I went to alot of dealers most of them saw i was disabled and did not have alot of money so they did not care about me all thay wanted was a quick sale to move on to there next FISH!!!! HALL DODGE PEOPLE ARE NOTHING LIKE THAT!!!! I have never had people that cared so much about customers!! and not to forget MIKE BROWN he helped make things even better!!! I CAN NOT THANK THEM ENOUGH FOR THERE HELP!! SO THANK YOU AND GOD BLESS YOU ALL!!!! More
i bought a jeep wrangler love it Gino was great to deal with and would go back to him and only him the staff seem very nice. the sale manager don't remember his name was horrible if i had one recommendatio with and would go back to him and only him the staff seem very nice. the sale manager don't remember his name was horrible if i had one recommendation to hall tat is to get rid of him he hurts them more then help him even if he is pleasant and not willing to go done bu for a company on the verge of bankruptcy come on. More
I went to this dealership on two occasions since moving to the beach 2-1/2 years ago. The first time I was looking to trade in a Ram 1500 Megacab on a Quadcab and I was told "I didn't know what the heck I to the beach 2-1/2 years ago. The first time I was looking to trade in a Ram 1500 Megacab on a Quadcab and I was told "I didn't know what the heck I was doing" for thinking about getting rid of my truck. Before moving to the beach, I had purchased 2003, 2004 and 2006 Dodge Rams (in addition to a 1998 Chevy Silverado, and a 2001 and two 2004 Grand Caravans and a 2005 Chevy Suburban) from a Dodge dealer in Farmville, whom this dealership could take some lessons from. Count 'em - 8 vehicles, one used and 7 new vehicles in 6 years! How would this salesman who doesn't know anything about me make a smart aleck comment like that? Also, he was doorside before I could even get out of my truck and I had to ask him to excuse me to get room to get out! All he wanted to do was push another Megacab with about 10K in dealer installed accessories (half that cost if I did it myself) and didn't bother to listen to what I had to say! He was insisting I didn't want to trade, that I should sell outright, or move into a more expensive truck ("Trade up not down man!" is what he said). I thought I was the customer - shouldn't my desires play into my own vehicle purchase at least a little bit? I also noticed a little added on slip of charges next to the sticker, increasing the price of the vehicle from sticker for the acessories. The price on the bed liner was almost twice what I paid by going directly to an installer. Be smart here - check your pricing elsewhere before going to Hall. Next? This guy literally grabbed my shirt sleeve when I said "Thanks" and started to get into my truck! What nerve! Is Hall this desperate for customers? I would see why if they treat people like this! In an attempt to be fair, I dismissed the treatment as probably a new salesman eager to get a commission...until my second visit, that is. The second trip to the dealership was last year (08). I had run into some credit issues after moving three times in two years due to the military and having to sell (and lose a lot) on a house. The salesman literally told me to "come back in a year or so once I was straightened out" and he would "hook me up". Keep in mind, he hadn't taken a credit aplication, and I hadn't even started talking about price or the type vehicle I wanted. I had merely asked about the financing options the dealership had outside traditional programs while browsing through trucks on the lot, explaining my situation. I will thank Hall Dodge for one thing though...due to their sales staff's actions, I found a wonderful Dodge dealer in Chesapeake at Greenbrier and a salesman whom I have purchased 2 new vehicles from in the past year. I read these other reviews from people and wonder where those sales folks were on my two trips? No matter now - I go to Greenbrier (since Haley in Farmville is just too far to drive) for my frequent vehicle trading habits. Sorry, Hall Dodge - your loss. On another note, Hall Dodge performed unapproved maintenence on several Government Services Administration vehicles belonging to my department, charging hundreds for unnecessary services and they are now no longer an approved vendor for our fleet vehicles. Seems the "sheister stereotype" is alive and well at Hall Dodge. More
First off, I want to say "Thanks to Hall Dodge!!!" I First off, I want to say "Thanks to Hall Dodge!!!" I told Curt that I was still trying to figure which vehicle to go with as far as F-150, Silverado First off, I want to say "Thanks to Hall Dodge!!!" I told Curt that I was still trying to figure which vehicle to go with as far as F-150, Silverado and the Ram 1500. After a month of doing research and speaking with people, I came into Hall Dodge and met with Curt and Mike. Curt gave me all the information I needed to make a smart decision and did not pressure me at all. That alone is very important to me. I came back two more times and on the final visit, we drove off with a 09 Dodge Ram 1500 with everything I wanted. The overall experience was extremely easy and very quick. Mike assisted me in having the vehicle delivered to the lot to expedite the whole process and the figures my wife and I were happy with. I have purchased vehicles in the past that I sat in the show room for hours on end and only became more frustrated as the day went on. Hall Dodge made everything happen quick. From the time i walked in and drove off, I was there 1 1/2 hours. Thank you! More
Misty was very patient with me and made sure I got what I wanted. It took me 2 to 3 months to finally buy and she never complained one time. She's very professional and seems to enjoy what she's doing. Th wanted. It took me 2 to 3 months to finally buy and she never complained one time. She's very professional and seems to enjoy what she's doing. The financial manager, I can't remember his name, was equally patient and professional. More
Didn't expect much when I walk into the dealership since I've been working with another dealership for two days to get a either a Town & country or caravan in the color I wanted but wasn't having any luck. I've been working with another dealership for two days to get a either a Town & country or caravan in the color I wanted but wasn't having any luck. Mr. Lape was great he answered all our questions, as well as the benefit of the caravan over the competition. He was true to his word he had us in and out within two hours of walking into the dealer. I will definitely use him again for the next purchase. I've already recommended him to my sister for her new purchase once she returns from deployment. It's such a joy to work with a sales person who knows their stuff and deliver what was promised. Thank Aaron for getting me into the vehicle I wanted without the hassle. You were extremely wonderful to work with, will definitely be telling my family and friends about your great service. More
At first, I was satisfied with the service I received. However, after returning home, I discovered that I was definately overcharged for repairs received. I broke down on vacation and did not have much o However, after returning home, I discovered that I was definately overcharged for repairs received. I broke down on vacation and did not have much of a choice as to where my vehicle was repaired or when. The tow truck driver went to Hall as per instructions of the road side assistance service. My ignition cylinders and tumblers broke therefore, the truck was not driveable. I needed immediate repair due to being on vacation with out another vehicle. The total of my repairs was 471. 39 with most of it being labor fees. A friend who owns a garage at home gave me an estimate with labor and parts. His exact words were that I was "raked" on labor and that the repair to my vehicle should not have taken more than an hour. I was charged for 3 hours of labor. He also gave me prices of materials needed for the repair and when compared Hall overcharged for it as well. Also, my neighbor, who is the owner of the garage at which I purchased the vehicle, also said that I was overcharged in many ways. He said that an air filter was changed and should not have been. He also felt that shop materials and labor fees were excessive. I honestly feel that I was taken advantage of due to being on vacation. More