Hall Chrysler Dodge Jeep RAM Virginia Beach

Great customer service from all of your staff. Mr. Cooper's efforts were what really kept my business. The process of getting approved by the financial experts were a little "too drawn out" consideri Cooper's efforts were what really kept my business. The process of getting approved by the financial experts were a little "too drawn out" considering that I made way more than enough to afford the vehicle(not the fault of whom I dealt with.) Nevertheless, everyone that I had contact with made this as painless as possible. I would definitely recommend this dealership(Mr. Cooper/Lisa in general) to other military and friends. Thank you! More

Dennis was very receptive to any questions or comments I had during out transactions. He provided a low stress experience and did not insult the intellegence of a person who knows a lot about vehicles. I wi had during out transactions. He provided a low stress experience and did not insult the intellegence of a person who knows a lot about vehicles. I will be returning to Hall for all of my future purchase and maintenance needs. More

Alex Caver was a wonderful person to work with. Very polite and helpful even in my tight situation. He made it his job to find me the car I wanted a good car, with alloy wheels, spoiler and very low mi polite and helpful even in my tight situation. He made it his job to find me the car I wanted a good car, with alloy wheels, spoiler and very low miles. He handled my car experience from the day I applied online. He is a great asset to Jeep Chrylser and I will definitely recommend Alex and Jeep to my friends. Thanks Alex for my 2006, Nissan Sentra 1.8S w/11,896 miles. It's just like having a new car. Thank you... Thanks, Pearlean M Jones More

Anthony is an awesome salesman! He was very attentive and helped us find the best Dodge SUV to fit our needs. We ended up getting a Dodge Durango and even had it shipped from another store just for us! If we helped us find the best Dodge SUV to fit our needs. We ended up getting a Dodge Durango and even had it shipped from another store just for us! If we ever need to get another car we will definately be looking Anthony up. More

My Hall Chrystler experience was a great one. Mr. Little did a fantastic job. He knew all the information that i asked him and gave me a heck of a deal. This is my third vehicle from Hall Dodge in Virgini did a fantastic job. He knew all the information that i asked him and gave me a heck of a deal. This is my third vehicle from Hall Dodge in Virginia beach. They will always keep me coming back. thanks More

Anthony was fantastic! He was very personable and not pushy. He told me to take my time, look over the car and test drive the car. He bent over backwards making sure I was satisfied with every aspect of pushy. He told me to take my time, look over the car and test drive the car. He bent over backwards making sure I was satisfied with every aspect of the sale. Even on his day off, he called to let me know my vehicle was cleaned and ready for pickup. He also let me know if I needed anything, please do no hesitate to give him a call. Wow, that is something! I feel so special. I love my vehicle! Thanks Anthony! Congratulations to you and wife on the birth of your new baby! See you again soon. More

Anthony was wonderful! He took care of us and made me feel like I was a person and not just a customer. He found the perfect vehicle for me and also gave us a great price. Even after the purchase he stil feel like I was a person and not just a customer. He found the perfect vehicle for me and also gave us a great price. Even after the purchase he still made sure I was happy!!! Thanks Anthony and good luck on the new baby!!!! We will be back to see you over and over! More

Carlton was extremly helpful and had patience. He worked diligently through my financing and timing issues to get the deal done with the car that I wanted. He was extremly friendly, knowledgable and did no diligently through my financing and timing issues to get the deal done with the car that I wanted. He was extremly friendly, knowledgable and did not push me away from what I wanted to speed up the sale but worked for over a month to get me exactly what I wanted. More

Not a big writer: not a bad experience and got my choice of vehicle for a fair price. Never going to be perfect, as long as you feel you have gotten the vehicle you want at the price range and APR that you of vehicle for a fair price. Never going to be perfect, as long as you feel you have gotten the vehicle you want at the price range and APR that you want (credit worthy) then that is good enough. The after service cannot be reviewed yet. More

Well for me the deal was pretty good. First off hand Misty is absolutely great to work with along with her showroom manager that helped work my deal. I explained to her what I was looking for and after Misty is absolutely great to work with along with her showroom manager that helped work my deal. I explained to her what I was looking for and after all was said and done she truely understood where I was at on payments and the fact that most of us truely have a budget. So she knew it was an I could do it deal or couldnt do it deal. Shes not the type thats going to go back and forth with the floor managers a dozen times. So I would suggest any one to ask for Misty to do you car deal. Now as far as financing goes.... Well one Bank said yes then 2 days later I get a call from the showroom finance team saying we had to redo the paper work. We need you to come in and resign because the first bank is now saying No.... How this happens after they say YES... you tell me. Anyways we set up an appointment for 1 pm the day I got the phone call. We had to make sure we had an appointment because anyone who has kids knows, they dont work at a car dealership. So an hour after our appointment time we were eventually seen. Next issue was the day we originally bought the Caravan the second key was missing. Now with the Caravan the key is Mercedes technology. So the key is expensive. Then there is the charge for programing. So me as the buyer of course im gonna make a little wind about it since until I get a second key im out roughly 5-600 dollars for a key. We were promised we would get a second key at the dealerships expense. And we eventually did. Now once we got back to sign the finance paperwork the second key had not appeared as promised. So Aaron.. (lord knows what his real title is at the dealer) took my one key back to Service to have it remade while we signed the paper work. Well... he comes back and says It will be out on the next truck and will take one day to get. I said to him since I had all ready been through enough and this is becomming a real sour deal the dealership needed to give me an I.O.U paper. He refused to give me anything like that. Now a week goes by. Misty is out sick so no one can really tell me what is going on with the key cause everytime I ask for Aaron I get told hes with a customer. So Misty shows back up I call and get a hold of her. She gets me hooked up with Walter in Service. Then Walter in Service knows whats going on. He is really on top of his game in my opinion. He told me that the key info was passed on to Aaron as it would take a minimum of 1 WEEK to get the key, before an appointment could be made to have the key copied. So thats telling me that Aaron fed me a line of crape to try and make me happy for the minute. After all is said and done Misty in Sales and Walter in Service are on top of thier game and are willing to go the extra mile to help you out. As for other individuals .. well I can only say just be carefull. I mean come on seriously finance schedules an appointment for 1 and I have no choice but to bring 3 kids with me. Have you ever tried to keep three kids happy when they are just borred out of thier minds with some place like a dealership... So over all I give Misty and her sales manager that worked my price a 5 and Walter in Service a 5. But for the rest of it, the total experience I give it a 3. More