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Hall Chrysler Dodge Jeep RAM Virginia Beach

Virginia Beach, VA

4.7
1,030 Reviews

3152 Virginia Beach Blvd.

Virginia Beach, VA

23452

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1,030 Reviews of Hall Chrysler Dodge Jeep RAM Virginia Beach

October 12, 2010

INVOICE# 750353 10/12/2010 Dear Folks at Hall Dodge INVOICE# 750353 10/12/2010 Dear Folks at Hall Dodge Virginia Beach, VA I came in for an oil change today $34.95. My Dodge Van only has 27,000 mile More

by Chickenbones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Tech
Oct 27, 2010 -

Hall Chrysler Dodge Jeep RAM Virginia Beach responded

Ryan, I understand your concern for the recommended services. Please allow us to explain. The technician that performed the services and recommendations found the engine oil to be dirty. The service records showed the last oil change was at 9,651 miles. Which could explain why the oil was so dirty at 27,026 miles and why we recommended the service. When the oil is changed there is still a portion of oil that stays in the engine. The correct service would be to flush the engine to remove all of the dirty oil. We also found the air filter to also be dirty and the windshield washer fluid level low. For Chrysler, their efforts are to give the customer the lowest cost for maintenance while still keeping their warranty. The Mopar fuel service is recommended every 25,000-30,000 miles for optimal fuel economy. Based on the condition of the van the services were desperately needed at the time. Please understand we want you to leave our service lot in the safest vehicle that we can possibly provide you. Thank You, Chrysler Jeep Dodge Virginia Beach

October 06, 2010

My overall experience throughout the entire shopping/buying cycle was exceptional. My sales person Heidi Wrobleeski, was professional and praticed sound follow up. I also enjoyed working with M More

by John S. Wheeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi Wroblewski
October 05, 2010

I am new to the US and knew little of the used car market< but i was lucky enough to meet Dave Moore at Hall. On my first visit I just had allk around as I was just surveying the market, but Dave foll More

by leonkedive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVE MOORE
September 23, 2010

We visited two other local Jeep dealers before going to Hall. Hall had the best deal by far and the friendliest salesperson, Frank Little. He worked with us to find the exact vehicle we were looking for a More

by marglover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Little, Mike Brown
September 19, 2010

What can i say about Mr. Moore ? frankly the coolest car salesman ever. A humorous, outgoing, friendly, and honest. Mr. Carver was a friendly, down to earth and professional guy. Both Caver and Moore made More

by Rasta6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moore & Alex Caver
September 19, 2010

Wow,is all i"m gonna say,Stanley Smith was outstanding! I have:nt bought a car in a long time, but had to the guys in the service dept. recomended that i stop pouring money into my old chrysler and treat mys More

by barbarajeep2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
stanley smith and rob
September 15, 2010

I was welcomed at the door by Terry who was very helpful directing me to the exact vehicle I was looking for. After a short test drive he listened to my offer based on research and quickly began working wit More

by hardingj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Sessoms, Michael Neher, Alex Caver
September 14, 2010

Friendly curteous service was the tone of every one I dealt with. They had the car I had been looking for at the right price. I couldn't have been happier with my experience. I would reccomend this group More

by vadad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Sessoms
September 12, 2010

They really searched to find me an affordable loan. Every one was on board to find the perfect financing. I thought I knew what I wanted when I walked into the dealership. After a test drive I knew it wasn' More

by Picklenose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hunter, James Regan, Mike Brown, Ken DeBerry, Alex Caver
September 09, 2010

Found my new truck on their website and was met promptly for my appointment by Orlando, even though the weather was awful, He brought the truck right to the door for my test drive and was very thorough desc More

by HaydenWar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Torres
Sep 11, 2010 -

Hall Chrysler Dodge Jeep RAM Virginia Beach responded

It was a pleasure helping you out with your vehicle purchase. Just remember, do not hesitate to call me if you need anything. Enjoy your NEW RIDE!!! Sincerely, Orlando C. Torres Internet Sales Representative Hall Chrysler Jeep Dodge 757-498-2219

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