Hall Acura Virginia Beach

The only criticism I have is with confusion about pricing on the website. From the time I walked in the door, I was treated with the utmost respect. I wasn't hassled or rushed into making any decisions, and on the website. From the time I walked in the door, I was treated with the utmost respect. I wasn't hassled or rushed into making any decisions, and the dealers didn't try pull something over on me. They explained everything clearly so that I could understand, let me make my choices, and didn't try and talk me out of any choice I made. Once everything was done, they went out of their way to make sure the vehicle was in top notch shape before they let me drive it off the lot. The people at Hall Acura have made me take a long hard look at the stereotypical car dealership experience. I highly recommend them, and will be going back to them for my future automotive needs. More

Mr. Kelley and all the crew at Hall Acura provided the best experience of all the cars that I've bought. For a while, I forgot I was buying a car. The deal that I was given on the car was excatly what I best experience of all the cars that I've bought. For a while, I forgot I was buying a car. The deal that I was given on the car was excatly what I was looking for. I was was driving off the lot in less than two hours. That's application, test ride, a demonstration of the aumor coating, and signing all the paper work. When I was about to frive off the lot, I had to take a moment to make sure I didn't forget anything. I would recommend anyone to their dealership and not think twice of what dealership I'm going to when I'm in the market for anoter car!!! More

Mark and Kathy have been with me for 4 TLs now and they have always provided the best in friendliness, knowledge and price. Service is excellent (thank you Dan)and they can always be counted on to provide have always provided the best in friendliness, knowledge and price. Service is excellent (thank you Dan)and they can always be counted on to provide the best in an Acura experience. More

MARK STONIS, OUR SALES REPRESENTATIVE, WAS EXTREMELY KNOWLEDGEABLE ABOUT ALL ASPECTS OF NOT ONLY THE VEHICLE THAT WE WERE INTERESTED IN BUYING BUT ALSO ALL OF THE COMPARABLE MODLES OF OTHER MANUFACTURES KNOWLEDGEABLE ABOUT ALL ASPECTS OF NOT ONLY THE VEHICLE THAT WE WERE INTERESTED IN BUYING BUT ALSO ALL OF THE COMPARABLE MODLES OF OTHER MANUFACTURES. HE WAS ABLE TO ANSWER ALL OF OUR QUESTIONS. HE EXPLAINED FULLY ALL ASPECS OF OUR DEALER'S PRICING AS WELL AS HOW WE COULD GET THE BEST PRICE FOR OUR TRADE-IN. HE WAS VERY PATIENT WITH US. WE TALKED WITH HIM SEVERAL TIMES OVER THE TELEPHONE AND WHEN WE CAME IN TO THE DEALERSHIP HE SPENT HOURS WITH US. WE WENT OVER ALL ASPECTS OF THE CAR AND HE SHOWED US HOW EVERYTHING WORKED. ALSO, CHRIS, THE DEALERSHIP FINANCE MANAGER WAS VERY HELPFUL IN EXPLAINING FINANCING, PRICING AND OTHER OPTIONS THAT WE WERE INTERESTED IN PURCHASING. IN ADDITION WE WERE VERY IMPRESSED WITH THE PROFESSIONALISM AND HELPFULNESS OF THE GENERAL SALES MANAGER WHO WAS ALSO NAMED, MARK. SINCERELY, FRED & SALLY CREEKMORE More

The customer service and attention at Hall Acura Virginia Beach was great. Very professional, staight forward and open in their dealings with me. A very good experience. Beach was great. Very professional, staight forward and open in their dealings with me. A very good experience. More

My wife and I would recommend this dealership to anyone looking to buy a car for the following reasons: the sales representative that we worked with, Ron Perry, went above and beyond to get us the lowest p looking to buy a car for the following reasons: the sales representative that we worked with, Ron Perry, went above and beyond to get us the lowest price possible. We purchased a used car from the dealership and got the best price out of all the used cars like it in the whole Hampton Roads area and beyond. The way they treated us and communicated with us was very professional and kind. When it took longer for them to prepare the car for us (it had just gotten in and had to go through cleanup and get some work done on it) they ended up giving us a car until it was ready. We have now had the car for about two months and have been completely satisfied with it and have had no problems. After we purchased the car, they followed up with us and checked to make sure everything was going alright. After some extensive shopping in new dealerships and used car dealerships, Ron was probably the nicest and most honest guy we dealt with. He was not just looking for a sale. I would recommend him and the dealership to anyone looking to buy a car. More

Sent: 6/18/2011 10:14 pm To: mark stonis Sent: 6/18/2011 10:14 pm To: mark stonis [mark.stonis@hallauto.com] Subject: Re: 2010 Acura MDX Mark, Thank you for your time and efforts on Fri Sent: 6/18/2011 10:14 pm To: mark stonis [mark.stonis@hallauto.com] Subject: Re: 2010 Acura MDX Mark, Thank you for your time and efforts on Friday. I know you tried and if Hall had agreed to my offer we would be the owners of a new Accord that day. Mary Lee and I liked the car, but when she and I talked more about it, the more we realized just how good a automobile we have in our MDX. I did the budget and the savings in gas and monthly car payments was about $120 per month. I then did some research on carcritic.com and found some disturbing criticism about the Accords seat comfort and excessive oil usage in the V6 engine. (very,very disappointing from Honda) The final decision was that our MDX is the best vechicle we have ever owned and the value unsurpassed. I guess that means that you will still be seeing us for service and future autos. M.L. wanted me to tell you that you were correct when you said in the beginning that we were not going to find a better automobile. I quess we just have to stop being so cheap and embrace the premium fillups with the knowledge that we own a very good automobile. One that does all we ask in performance, comfort, and value. See you soon. Thanks again for you time, D. and M. L. Wilkerson More

I had a great experience purchasing a used vehicle at Hall Acura and dealing with Mark Stonis. Mark was extremely professional and friendly and provided me with many pictures of the used TL-S I was inte Hall Acura and dealing with Mark Stonis. Mark was extremely professional and friendly and provided me with many pictures of the used TL-S I was interested in purchasing, before and after it had been through their Certification process. He was prompt in answering e-mails and calls. The condition of the car exceeded my expectations, and Mark was correct in telling me that there would be nothing that would disappoint me with the car and it would be worth my drive from Richmond. More

I rate Mark Stonis and Hall Acura a top rating of 5 and here is why. I bought a 2009 Acura TL from Priority Acura May, 2009. Unfortunately I was rear-ended in June 2010 with damage to the rear bumper, here is why. I bought a 2009 Acura TL from Priority Acura May, 2009. Unfortunately I was rear-ended in June 2010 with damage to the rear bumper, impact bar and some unibody damage in the trunk area and some back injuries to myself. I had the repairs done at Priorty's Collison division with all original parts. Once the repair was completed I contacted Priorty Acura asking my salesperson who was aware of my situation, for their dealership help to provide a documented Appraisal of my auto for me to keep. I even offered to pay for this service if required. This would have aided me for Diminished Value of my car for legal insurance puposes. The games that went on for the next four and one half hours there are too numerous to write here. I was very dissappointed, but good things come to those who are patient and wait. Here comes Mark Stonis and Hall Acura. Mark Stonis first provided me with a fair written valuation of my 2009 TL in which I could take and keep. He also provided me several written scenerios of purchasing the vehicle versus leasing. I also was given these documents for my keep. Well to say no more, I got a Black Crystal Pearl 2012 TL. Here's where it gets impressive. It was getting close to closing time and Mark Stonis knew I wanted to take the car that day. The detailers who prepare the car for delivery were gone. Mark Stonis himself and one attendant who normally doesn't prep the cars for delivery jump in and get the car ready for me. From the initial start process with Mark Stonis, to the finance manager and then the delivery of the car was a great process. Outsatanding service Mark Stonis and Hall Acura team. The auto industry needs more Mark Stonis types. I nominate Mark Stonis for President. More

I came to this dealership after a bad experience over at Priority Acura where getting a car price was like pulling teeth. I had given up on buying a new car due to my experience at Priority but I went over Priority Acura where getting a car price was like pulling teeth. I had given up on buying a new car due to my experience at Priority but I went over to Hall to see what color selection was available anyway. Larry casually came over introduced himself and proceeded to tell me the difference between the cars. Renewed by his customer service, I let him and Mark work up a deal that exceeded my expectations. They were patient and gave me everything I asked for. This is my second time buying a car from this dealer and both times have met or exceeded my expectations. More