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Southern Acura Newport News - Service Center

Newport News, VA

4.8
472 Reviews
Today: 7:30 AM - 6:00 PM Open Now
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472 Reviews of Southern Acura Newport News - Service Center

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January 11, 2025

Thanks for checking fluids after being requested to do so. Most helpful to me and my wife. More

by henryobrien
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Kevin and the other service advisors do a great job. The are quick to greet you, no surprises, and keep you informed. They are a great place to go for Acura service. More

by Wfcress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin
January 10, 2025

Great work excellent service and he kept me up to date on my repairs. the cost was good More

by REYNOLDS25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Friendly staff. Work started on time and completed in a timely fashion. Very satisfied and would return for future service More

by SMAY1154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Service was professional and efficient. Truly seemed to have the concerns of the customer as number one priority. More

by mgore1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Punctuality of work Fine service Comfortable waiting area Friendly staff I will return in the future for service work More

by Riverhawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

The Southern Acura service team is excellent. They are always polite, friendly and helpful. I would recommend Acura to anyone looking for a new car. More

by tonya44adkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
January 10, 2025

Everyone is so nice and very generous. The only down fall it takes too long to get an appointment scheduled More

by ashli0jenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Very professional staff who always provide very good and competent advice that turns into satisfactory results. More

by agmaurici
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

This is dealership is a decent store. Seem to have a good stock of inventory. Services for the vehicles is way too much, labor process really are ridiculous More

by The Wrights
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cisco Lugo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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