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Southern Acura Newport News - Service Center

Newport News, VA

4.8
621 Reviews

621 Reviews of Southern Acura Newport News - Service Center

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April 02, 2025

Great customer service. They worked with me to make my service appointment seamless and quick. More

by ejghg
Recommend Dealer
Yes
Employees Worked With
Jessica
April 01, 2025

Great Car and Customer Service. Finished quickly. Services explained thoroughly. Appreciate the professionalism and experience demonstrated. More

by mjspichon
Recommend Dealer
Yes
March 29, 2025

Took care of my problem in a timely manner. Got my car when they said it would be ready. More

by Dana.Johnson63
Recommend Dealer
Yes
Employees Worked With
Cisco
March 29, 2025

Jessica was very helpful in explaining repairs that needed to be done. She also found my phone after I misplaced it! More

by LISADESSOFFY
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
March 28, 2025

Great crew, highly professional and courteous too. . will use again in future.Thanks Southern Acura More

by DAVE184547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

I have the same issues and it have gotten worse. I currently have to get it towed back to have service More

by Moe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cisco Lugo
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

The team was fast friendly and professional. Job was done ahead of schedule. I will use them again More

by DAVE184547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Your service people are very knowledgeable and helpful and work very fast thank you again More

by pamelagege
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Great service and explained everything needed for my car. Everything was done in a timely manner. More

by Candice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

My issue was taken of in 45 minutes and my parts were ordered. No more comment More

by msp512008
Recommend Dealer
Yes
Employees Worked With
Cisco
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