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Southern Acura Newport News - Service Center
Newport News, VA
660 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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660 Reviews of Southern Acura Newport News - Service Center
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April 27, 2025
The service department is great. Timely service and excellent customer service. The service department personnel really take care of the customer. Timely service and excellent customer service. The service department personnel really take care of the customer. More
by christophernorcross
Verified Customer
April 27, 2025
This dealership is excellent. Timely service, excellent customer service. Dealership is clean. Cisco is great. Timely service, excellent customer service. Dealership is clean. Cisco is great. More
by christophernorcross
April 25, 2025
The best service! ! Kevin always explains everything and is an asset to Acura!! Amazing service!! ! Kevin always explains everything and is an asset to Acura!! Amazing service!! More
by CSSMDS
April 24, 2025
Service department are really helpful and customer service friendly. They explain issues clearly and helpful service friendly. They explain issues clearly and helpful More
by Tonyleisha
April 24, 2025
Southern was great. They did a great job taking care of us. And the communication texts kept us well informed. They did a great job taking care of us. And the communication texts kept us well informed. More
by PAUL.OLSEN
April 23, 2025
It's always a pleasant time when I come in there everybody's friendly. He was very friendly very helpful and I was out with a clean car. everybody's friendly. He was very friendly very helpful and I was out with a clean car. More
by MAESTROREDHOME
April 21, 2025
Took my car in for a/c repair in the charge me almost a grand with diagnostic in dye in system! Brought back todays later in now they say a hose is leaking they say they do it for another grand ! I will no grand with diagnostic in dye in system! Brought back todays later in now they say a hose is leaking they say they do it for another grand ! I will not be returning to this dealership again ! More
by Yendor1966
April 20, 2025
Very pricey labor charges! Well you don't have an option. Do you? They know it too well Well you don't have an option. Do you? They know it too well More
by Got beaten up with high prices
April 19, 2025
Everyone has been super nice! Have enjoyed my visit there. Didn’t have to wait long. I was just happy to get my problems gone! Thanks for taking me without waiting days. You Have enjoyed my visit there. Didn’t have to wait long. I was just happy to get my problems gone! Thanks for taking me without waiting days. You always worked me in and I was happy about that since I live an hour away! More
by Ann
Employees Worked With
Jessica Goodale
April 19, 2025
Always strive to satisfy and give great service. Kevin and Cisco are so friendly and helpful. The technician, 'D' is such a polite and helpful young man. The shop is very clean. Kevin and Cisco are so friendly and helpful. The technician, 'D' is such a polite and helpful young man. The shop is very clean. More
by drcbl
