Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Acura Newport News
Newport News, VA
843 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 843 reviews
December 22, 2024
There was a state inspection; waiting time was less than an hour. Wait room was comfortable. an hour. Wait room was comfortable. More
by JJACKSON09
Verified CustomerEmployees Worked With
December 21, 2024
I was greeted with a smile, very courteous and was very detailed explaining my services. Very timely detailed explaining my services. Very timely More
by vstyles22
Employees Worked With
December 21, 2024
Kevin is a consulate professional! His customer service and attention to detail is stellar! Outstanding Service Manager His customer service and attention to detail is stellar! Outstanding Service Manager More
by KDUNCAN757
December 21, 2024
They are always on time. If they say, I’ll be ready by 2:00, it is ready by 2:00. The staff treat you like you own the dealership very kind and patient. They show you exact If they say, I’ll be ready by 2:00, it is ready by 2:00. The staff treat you like you own the dealership very kind and patient. They show you exactly what’s right and wrong with your car. The best dealership I have ever bought from. We have bought three new cars from them in the last 10 years. More
by waynehedrick
December 21, 2024
Kevin and another person who works next to him are great when it comes to customer service and makes the issue easy to resolve. when it comes to customer service and makes the issue easy to resolve. More
by Tony
December 21, 2024
Excellent service. The service team answered all questions about the services provided to the vehicle. The service team answered all questions about the services provided to the vehicle. More
by ISSAPETE9
December 21, 2024
Always taking care of here love this place. Friendly great customer service. Always get me right Friendly great customer service. Always get me right More
by glangston1
December 21, 2024
Devin Sheldon was great! I never felt any pressure to buy. I told Devin I only wanted to test drive a car and left with a new MDX! The sales manager congratulated me on my pu I never felt any pressure to buy. I told Devin I only wanted to test drive a car and left with a new MDX! The sales manager congratulated me on my purchase and when I went out front to drive away, Devin had put a huge bow on the top. Perfect final touch and Instagram moment! Women like those little extras. If you’re in the market for an Acura, please stop in Southern Acura (Newport News) and ask for Devin. He’s got the right deal for you! More
by baileybailey29
Employees Worked With
Devin Sheldon
December 20, 2024
Drove from N Myrtle beach to Newport News to have my car maintenance done because I know I will get the job done correctly maintenance done because I know I will get the job done correctly More
by JP2242FT
December 20, 2024
Cisco went out of his way to accommodate me after a scheduling mix up on my part. He found a way to fit my RDX in that day which allowed me to make it to a funeral a little less stressed. Thank You! scheduling mix up on my part. He found a way to fit my RDX in that day which allowed me to make it to a funeral a little less stressed. Thank You! More
by lvnhpns
Employees Worked With
