Back

Haley Toyota of Richmond

Midlothian, VA

4.6
353 Reviews

3600 Lonas Parkway

Midlothian, VA

23112

Directions

By Type

Showing 353 reviews

September 25, 2021

We have bought 3 vehicles from Haley. Every time we had a great experience. We are always treated with respect and given the utmost time and information to make our decision. We especially had a great experi More

by Mcvalentine78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brantley
Sep 27, 2021 -

Haley Toyota of Richmond responded

Congratulations on your new truck! We're so glad you decided to shop with us and hope to see you again in the future.

September 24, 2021

Shayna Temple has always been my go to person for our Highlander and for our Oldsmolible (which is indeed really old). She is always knowledgeable, efficient, considerate, calm, and professional. The s More

by Pogo
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shayna Temple
Sep 27, 2021 -

Haley Toyota of Richmond responded

Thanks so much for the 5-star review! We're happy you chose to work with us. Please drive safely, and feel free to reach out if you have any additional questions. We look forward to working with you again.

September 23, 2021

Marc Porto was excellent as always. A perfect mixture of professionalism and personal touch. Services were provided in a timely manner. More

by aaah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Porto
Sep 27, 2021 -

Haley Toyota of Richmond responded

Thank you! We will let Marc know you had a great experience. Please drive safe!

September 23, 2021

Always professional and efficient. Maintenance and repairs done right the first time. Easy check in and pick up. More

by tmfrazier10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed
Sep 27, 2021 -

Haley Toyota of Richmond responded

Thank you so much for the 5-star rating! Drive safe and we look forward to working with you again.

September 23, 2021

I use the service department for all of my vehicles regardless of model. I have always obtained outstanding service and their communication during the service is top notch. My most recent visit was no More

by DJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shayna Temple
Sep 27, 2021 -

Haley Toyota of Richmond responded

Thanks for sharing your recent experience! We appreciate that you choose our service department and look forward to serving you again in the future.

September 18, 2021

Travis has provided excellent customer service and courtesy beyond my expectations at times. He is the reason I keep returning to Haley Toyota. More

by ffhouseholder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Keyser
Sep 20, 2021 -

Haley Toyota of Richmond responded

Thank you so much for taking the time to review us! We appreciate your business and can't wait to work with you again in the future.

September 13, 2021

My sales rep, Emily James, was excellent. I felt that she was honest and truthful with the whole process. I'm pleased with the whole experience. I've been a Haley customer since the purchase of my 1995 Camry More

by mike.ruppert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily James
Sep 14, 2021 -

Haley Toyota of Richmond responded

Thank you so much for your business and support, Mike! We appreciate you choosing to shop with us and hope to continue to serve you. Drive safe!

August 27, 2021

Everyone I came in contact with were very helpful as well as professional. They were friendly and I felt relaxed, with no pressure. More

by ldbowen1947
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Harrell
Aug 30, 2021 -

Haley Toyota of Richmond responded

Thanks for the wonderful rating! We really appreciate it. Safe travels, and we look forward to working with you again.

August 27, 2021

Excellent experience working with Meg Kehoe, thanks so much for all you did! More

by mmhalverson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meg Kehoe
Aug 30, 2021 -

Haley Toyota of Richmond responded

Thanks so much for the perfect rating! We appreciate that you chose us and hope to see you again.

August 25, 2021

Service was great for an unexpected service call. Eddie was very professional and was able to get me my vehicle back the same day. More

by rosesidell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie in Service Department
Aug 26, 2021 -

Haley Toyota of Richmond responded

That's awesome to hear! Thank you for sharing your recent experience and for rating us 5 stars. Feel free to stop by if you have any questions or give us a call. Happy driving!

...
7
...