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Haley Toyota of Richmond

Midlothian, VA

4.6
353 Reviews

3600 Lonas Parkway

Midlothian, VA

23112

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Showing 353 reviews

November 18, 2021

Service department was very friendly and helpful. Professional group of people. Took care of my car. More

by Sp8jenni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Dunn
Nov 19, 2021 -

Haley Toyota of Richmond responded

Thanks for the review! We appreciate you choosing and trusting our service department to take care of your vehicle. Come back any time!

November 09, 2021

This is the first purchase I have made from Haley Toyota and I made a purchase over the internet. My salesman Sean Jones was absolutely OUTSTANDING and the rest of the dealership staff was pleasant. I will More

by tomg.coburn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Jones
Nov 11, 2021 -

Haley Toyota of Richmond responded

Thank you so much, Tom! We appreciate you shopping with us and can't wait to see you again in the future. Drive safe!

November 04, 2021

Avery was my sales associate and she was great! We kept in communication until the vehicle arrived. The process went well and I would recommend!! Thanks More

by cdogpg2013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery Munden, Tom Scott
Nov 05, 2021 -

Haley Toyota of Richmond responded

Congratulations on your new car! We appreciate you shopping with us and cant wait to see you again in the future.

November 01, 2021

Austin was very efficient checking me in for my service appointment. He was communicative with additional services during the service appointment. Haley has always been very dependable in the last 12 ye More

by steph12530
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin, Shayna Temple
Nov 02, 2021 -

Haley Toyota of Richmond responded

Thank you for the feedback! We love to hear that we can provide 5-star service to our customers. Please drive safe and come back soon!

October 27, 2021

Travis Keyser checked my vehicle in for service already having my list of service items. He quickly reviewed them with me and I was off. Within no time my cell phone rang and the job was complete and at no More

by harron13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Keyser
Oct 28, 2021 -

Haley Toyota of Richmond responded

Thank you, Ron! We will let Travis know you had a great experience. Drive safe!

October 22, 2021

Sean was very helpful and communicative throughout the process! Made the experience easy and stress free. More

by Missy85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Jones
Oct 25, 2021 -

Haley Toyota of Richmond responded

Thank you so much for stopping in! We hope to see you again sometime in the future.

October 20, 2021

Always dependable and efficient. Dealing with Haley Toyota for over 20 yrs and completely satisfied. More

by Vince
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lamont In sales., Marc Porto
Oct 21, 2021 -

Haley Toyota of Richmond responded

Thank you, Vince! We appreciate your business and loyalty and look forward to working with you for years to come. Drive safe!

October 18, 2021

Just replaced four new tires on my Toyota Highlander. Just replaced four new tires on my Toyota Highlander. Surface was prompt, efficient, courteous and professional. Haley Toyota treats customers more More

by gregg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Patterson, Marc Porto, Shayna Temple, Travis Keyser
Oct 19, 2021 -

Haley Toyota of Richmond responded

Thank you for sharing, Gregg. We appreciate you stopping in and please drive safe. Thank you for choosing Haley Toyota of Richmond!

October 14, 2021

Got wonderful service from Wade as well as from the technicians! Will return in March for service and inspection. More

by cbeddow561
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Dickinson, Wayne Miller
Oct 15, 2021 -

Haley Toyota of Richmond responded

Thanks for the kind words. We look forward to seeing you! Please drive safe and give us a call if you have any quewstions.

October 06, 2021

Being new to the area, I was looking for a Toyota dealership to call home. I had been previously involved with a number of local Toyota dealerships in my previous state (via a car club), and decided More

by small.gear6074
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joscelyn Duran
Oct 07, 2021 -

Haley Toyota of Richmond responded

Thanks for the feedback. We’re sorry to hear we didn’t meet your expectations and would love a chance to discuss your experience directly. If you don’t mind, please get in touch with Doug Patterson, our Service Manager, at dpatterson@haleyauto.com to discuss what happened.

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