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Haley Toyota of Richmond

Midlothian, VA

4.5
355 Reviews

3600 Lonas Parkway

Midlothian, VA

23112

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Showing 355 reviews

December 17, 2021

Always get excellent service especially with the senior advisor Travis. He is very dedicated and advises of vehicle service requirement to include warranty provided service. He has been my preferred advise More

by edslex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis, Travis Keyser
Dec 20, 2021 -

Haley Toyota of Richmond responded

Thanks for the great review! We'll let Travis know that you had a great experience. We appreciate you choosing Haley Toyota and can't wait to see you again!

December 17, 2021

Absolutely amazing customer service. Technician carefully listen to customer needs. Thank you so much Haley Toyota of Richmond Virginia. 2021 Tundra Crewmax. More

by tukevin81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Fender, Jeff Harris, Marc Porto, Nicole Dufresne, Rob Prince, Shayna Temple, Stephen Overton, Travis Keyser
Dec 20, 2021 -

Haley Toyota of Richmond responded

Thanks for choosing Haley Toyota! We're glad to hear our service center could get you back to driving. Give us a call if you need anything else.

December 11, 2021

Service is excellent, staff is friendly and courteous. No better place to do business with if You are looking for a top notch dealership. More

by Gemini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nat Williams, Marc Porto, Shayna Temple, Travis Keyser, Darryl Diffee
Dec 13, 2021 -

Haley Toyota of Richmond responded

Thanks so much for the perfect rating! We appreciate that you chose us and hope to see you again.

December 08, 2021

The service writer met me as I drove in and took my information as I was getting out of my vehicle. I did not have to chase them down. Talk about getting things moving quickly !!! Good work Haley Toyot More

by dwmrjm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EDDIE DUNN
Dec 13, 2021 -

Haley Toyota of Richmond responded

Thanks for getting your vehicle serviced with us! We're happy we could get you back out on the road quickly. Drive safe!

December 07, 2021

The service staff were courteous and helpful. The service manager took his time to explain everything regarding my vehicle. I’m very pleased with Haley Toyota. More

by Linwoodwilhelmlinwood
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Keyser
Dec 09, 2021 -

Haley Toyota of Richmond responded

Thanks for servicing your vehicle with us! We appreciate you stopping in and hope to see you again in the future. Drive safe!

Dec 09, 2021 -

Linwoodwilhelmlinwood responded

I have been very pleased with the staff at Haley Toyota. My encounter from sales to service has been a pleasant experience.

Dec 09, 2021 -

Linwoodwilhelmlinwood responded

I appreciate all the attention that I received from Haley Toyota.

December 06, 2021

Buying a new car is so stressful, especially during this time when there literally are NO new cars on the lot! Gone are the days when you shopped for a car and drove home in it the same day! Haley Toyota w More

by Stacy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Engle
Dec 07, 2021 -

Haley Toyota of Richmond responded

Thanks for the great review, and congratulations on the new car! We hope it brings you years of safe, happy travel! Please feel free to reach out if you have any additional questions, as we'd be glad to answer them. We hope you'll consider working with us again in the future.

December 06, 2021

Sean Jones is a phenomenal sales person. We were treated like royalty. He helped my husband get around because he had been in an accident and was in a lot of pain. All staff were very friendly More

by Linda J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Jones
Dec 07, 2021 -

Haley Toyota of Richmond responded

Hi Linda, Thanks for taking the time to review us. We're glad you had a 5-star experience and can't wait to see you again in the future. Happy holidays!

December 04, 2021

Easy to schedule an appointment. Respectful and professional staff. Conscientious and honest service. Appreciate Wade and Shawn! More

by C. McNew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Dickinson, Shawn Green
Dec 07, 2021 -

Haley Toyota of Richmond responded

Hi C., thank you so much for the review. Hope to see you again in the near future!

November 29, 2021

Haley Toyota of Richmond is the best dealership I have ever visited. From purchasing my 4RUNNER to getting it serviced. Every visit they seem to exceed my expectations. More

by CINDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Feldmann
Nov 30, 2021 -

Haley Toyota of Richmond responded

Thank you so much for the 5-star rating! Drive safe and we look forward to working with you again.

November 29, 2021

I just brought my car in for inspection. It was performed with no problem and in a timely manner. More

by fossilsbc
Recommend Dealer
Yes
Employees Worked With
Nat Williams
Dec 01, 2021 -

Haley Toyota of Richmond responded

Thanks for trusting us with your vehicle. We appreciate you stopping in and hope to see you again in the future!

Dec 01, 2021 -

fossilsbc responded

NATE HAS MY EMAIL ADDRESS; I SEE NO REASON TO GIVE IT AGAIN.

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