Haley Toyota of Richmond

Love this dealer, the workers are very helpful and polite. I was very proud of the my car look after it was detailed. Good to everyone polite. I was very proud of the my car look after it was detailed. Good to everyone More

Abysmal visit last time in the Service Dept.. First one after many good ones. Usually 5 star but found out via a quote that our car has a bent rim. They replaced the tire under our additional warranty we after many good ones. Usually 5 star but found out via a quote that our car has a bent rim. They replaced the tire under our additional warranty we purchased but did not tell me the rim was bent. They said I need it but didn't put in a claim.. Happy to sell me a new one a per a quote buried in our paperwork... My Service advisor never mentioned it nor did he return my call... More

This dealership is great. I enjoy working with them on servicing my car. Thanks again! servicing my car. Thanks again! More

This was our first experience using Haley Toyota. Due to health complications, we utilized their valet service and was very pleased, It was helpful and relieved some stress at this time. I don't know if t health complications, we utilized their valet service and was very pleased, It was helpful and relieved some stress at this time. I don't know if the vehicle was sanitized following service. We'll work with Haley Toyota in the future. More

Most easy process ever of buying a car. Most of the process was through text message, once in the dealership was out in 1.5 hours with new car keys. Everyone was very kind, no hassle and helpful with process was through text message, once in the dealership was out in 1.5 hours with new car keys. Everyone was very kind, no hassle and helpful with questions. Emily was a fantastic dealer to work with, would recommend her to anyone. More

Everyone was so nice and very helpful and on time it couldn’t be better!!! couldn’t be better!!! More

Great sales dept and wonderful service dept also. Enjoyable to visit and have service performed. Enjoyable to visit and have service performed. More

Great service great customer contact loved everything. You customer representative are polite and look happy to see you You customer representative are polite and look happy to see you More

Had a mileage check up and some service items needed. Austin did a wonderful job! Answered all my questions and was prompt. Love Haley Toyota. Austin did a wonderful job! Answered all my questions and was prompt. Love Haley Toyota. More

If you are buying a car from out of State, be warned that the third party they use for registrations is VERY slow and makes the process very frustrating due to the delay. Also no one picks up or returns pho the third party they use for registrations is VERY slow and makes the process very frustrating due to the delay. Also no one picks up or returns phone calls at this dealership. More