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Haley Toyota of Richmond

Midlothian, VA

4.6
353 Reviews

3600 Lonas Parkway

Midlothian, VA

23112

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Showing 353 reviews

January 03, 2022

This dealership is great. I enjoy working with them on servicing my car. Thanks again! More

by suztaylorrva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Taylor
Apr 13, 2022 -

Haley Toyota of Richmond responded

We appreciate the review, suztaylorrva. Thanks for taking the time. Have a great day!

January 02, 2022

This was our first experience using Haley Toyota. Due to health complications, we utilized their valet service and was very pleased, It was helpful and relieved some stress at this time. I don't know if t More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy
Jan 04, 2022 -

Haley Toyota of Richmond responded

Thank you, JB! We appreciate you choosing us to service your vehicle and hope to see you again in the future.

December 30, 2021

Most easy process ever of buying a car. Most of the process was through text message, once in the dealership was out in 1.5 hours with new car keys. Everyone was very kind, no hassle and helpful with More

by emswims
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily James
Jan 04, 2022 -

Haley Toyota of Richmond responded

Thanks for sharing your experience! We're so glad to hear that our team could help you out. Drive safe!

December 30, 2021

Everyone was so nice and very helpful and on time it couldn’t be better!!! More

by Dunlooking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know
Jan 04, 2022 -

Haley Toyota of Richmond responded

Thank you so much for the 5-star rating! Drive safe, and we look forward to working with you again.

December 29, 2021

Great sales dept and wonderful service dept also. Enjoyable to visit and have service performed. More

by Stevelenett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Porto
Jan 04, 2022 -

Haley Toyota of Richmond responded

Thanks for sharing! We appreciate your business and hope to see you again. Drive safe!

December 28, 2021

Great service great customer contact loved everything. You customer representative are polite and look happy to see you More

by carol.trainum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Keyser
Dec 30, 2021 -

Haley Toyota of Richmond responded

Thank you! We're so glad our team could help you out. If you need anything else, give us a call.

December 22, 2021

Had a mileage check up and some service items needed. Austin did a wonderful job! Answered all my questions and was prompt. Love Haley Toyota. More

by Vera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Dec 27, 2021 -

Haley Toyota of Richmond responded

Thanks, Vera! Come back any time.

December 21, 2021

If you are buying a car from out of State, be warned that the third party they use for registrations is VERY slow and makes the process very frustrating due to the delay. Also no one picks up or returns pho More

by Rosnow7
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Harrell
Dec 22, 2021 -

Haley Toyota of Richmond responded

Thanks for the feedback. We apologize for the delay in getting your registration. We’d like to speak with you directly to get some more information. When you can, please contact Chad Dutrow at cdutrow@haleyauto.com.

December 17, 2021

Always get excellent service especially with the senior advisor Travis. He is very dedicated and advises of vehicle service requirement to include warranty provided service. He has been my preferred advise More

by edslex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis, Travis Keyser
Dec 20, 2021 -

Haley Toyota of Richmond responded

Thanks for the great review! We'll let Travis know that you had a great experience. We appreciate you choosing Haley Toyota and can't wait to see you again!

December 17, 2021

Absolutely amazing customer service. Technician carefully listen to customer needs. Thank you so much Haley Toyota of Richmond Virginia. 2021 Tundra Crewmax. More

by tukevin81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Fender, Jeff Harris, Marc Porto, Nicole Dufresne, Rob Prince, Shayna Temple, Stephen Overton, Travis Keyser
Dec 20, 2021 -

Haley Toyota of Richmond responded

Thanks for choosing Haley Toyota! We're glad to hear our service center could get you back to driving. Give us a call if you need anything else.

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