Haley Toyota of Richmond

From the moment we visited the dealership, all the employees were friendly and professional. Our sales agent Sean Beaudoin was very knowledgeable, and friendly. The whole team made the buying experien employees were friendly and professional. Our sales agent Sean Beaudoin was very knowledgeable, and friendly. The whole team made the buying experience as smooth as possible. Both Sean and Mark Powers the sales manager worked as hard as possible on our behalf. My wife and I have already recommended Sean and Mark to several friends. Haley Toyota is very lucky to have such an ethical and professional team. We will be buying or next vehicle there as well. More

I buy cars every 3 to 4 years, so needless to say I have been through the sales process a few times. I can say for 100% certainty that Sean the sales person whom I dealt with mostly, made it the best exper been through the sales process a few times. I can say for 100% certainty that Sean the sales person whom I dealt with mostly, made it the best experence I have ever had. I feel that he actually took the time to listen to me, my wants and needs. I met with Carey at the very end to go over the final numbers and even though I only met with him briefly I could tell that he actually listened. When I was done with my paperwork and on my way to my new car Sean introduced me to Mark. He thanked me for my business and gave me one of his cards in case I ever needed any thing. All and all this was the best buying experence I've ever had. I will be a loyal customer to Haley for now on. Those 3 are a true asset to Haley and a great representation of how buying a car should be. More

I had a fanatastic buying experience at this dealership. From the sales side through the delivery, these folks lived up to what they promised. Everyone I dealt with had a "can do" attitude. It was a pleasur From the sales side through the delivery, these folks lived up to what they promised. Everyone I dealt with had a "can do" attitude. It was a pleasure dealing with all these folks and trust their service side will be as good as well. More

People let me tell you, having to buy a car is no fun. That what I used to believe but these guys at Haley proved me wrong. Jose Gonzales was most informative and a pleasure to work with and being bilingu That what I used to believe but these guys at Haley proved me wrong. Jose Gonzales was most informative and a pleasure to work with and being bilingual was a bonus. The Managers didn't hide behind a big "intimidating" glass wall, and they were absolutely approachable. Which they did from the time my wife and i walked in. They were not the cheapest but you know i truely believe "you get what you pay for". So far they have proven to be worth paying a few hundred more. We didn't feel like we were cattle and trying "to get hustled"... After Mr. Cooley closed us for a lack of better terms, he assured us we made a great decision and my wife and i have to agree. Thanks Again More

From the start to the finish of my car buying experience everyone at Haley toyota was great. the most friendly car dealership i have ever been to. i was afraid to have to work with a salesman and the manage everyone at Haley toyota was great. the most friendly car dealership i have ever been to. i was afraid to have to work with a salesman and the managers were more than willing to work with me so i could buy the Rav4. Bob Cooley had a salesman show me the rav4 and test drive and i knew that was the car i wanted. Mr. Howard the general manager helped me with the financing and made sure i was happy with my decision to buy from Haley. More

At Haley I got the most competitive rate out of the other Toyota dealers I went to in the area. Nabel worked with me to get a low rate, 5%, on my new 4 Runner. The sales staff was friendly and knowledgeable. Toyota dealers I went to in the area. Nabel worked with me to get a low rate, 5%, on my new 4 Runner. The sales staff was friendly and knowledgeable. This was my first new car purchase and I can say it was a good experience. I will go to Haley in the future for any new or used car purchases for myself or my business. More

I went to Haley after researching area Toyota dealers online. I had heard their advertising on the radio and television for years and decided when I needed a new Camry, that was the place I was going to online. I had heard their advertising on the radio and television for years and decided when I needed a new Camry, that was the place I was going to go. Brandon was extremely helpful and knew the answer to everything I asked. I am now happily driving my new 2011 Camry! More

My Wife and I had a very good experience with the Dealership. Edwin Salazar was our Saleman and he was Great! He was Very friendly,courteous and was not a high pressure Salesman. He made the whole sa Dealership. Edwin Salazar was our Saleman and he was Great! He was Very friendly,courteous and was not a high pressure Salesman. He made the whole sales process very nice. The Business manager was courteous and very informative. He did not pressure us in anyway. We got a good interest rate and a good Price on our vehicle. We had checked with other Toyota Dealers and we decided to go with Haley. The price between dealers was not that big of a difference. Our decision to go with Haley was because of Edwin. You couldn't have asked for a better Salesperson. Yes we would reccommend Haley. More

Fast & Friendly Experience Very professional sales & Fast & Friendly Experience Very professional sales & finance staff. I saw the used vehicle I wanted on the dealer's internet website. So, I emailed Fast & Friendly Experience Very professional sales & finance staff. I saw the used vehicle I wanted on the dealer's internet website. So, I emailed a few finance questions and vehicle condition questions to internet sales, and they responded promptly (within 1-2 hours). Also scheduled a time to come in via email.......it was very easy. Upon my arrival, the sales staff were very courteous, not pushy or whiny when I asked for the CARFAX. I made an offer on the vehicle that fit my finance budget, and it was accepted. More

I would never recommend Haley Toyota to anyone. First, I had a difficult time getting someone to wait on me. Then the salesperson seemed inexperienced (although very nice) and said he didn't know anything a had a difficult time getting someone to wait on me. Then the salesperson seemed inexperienced (although very nice) and said he didn't know anything about Scions. To show me the Rav4 he unlocked the door and said I could look inside and that was the extent of telling me about the vehicle. When I went to another dealership they gave me a thorough demonstration of the entire vehicle inside and out. Working with the finance director was a nightmare. He was very pushy. He initially said he couldn't get the vehicle financed for less than 11% but later said he was able to get it down to 10%. When I went to another Toyota dealership they got financing through Toyota at 2%. Haley let me test drive a Rav4 and take it home overnight. They didn't offer me anything less than the sticker price on the vehicle so I went to another dealership that evening and purchased a Rav4 that had a sticker price of $3200 more for the same monthly payment that Haley offered me with financing for 60 months instead of the 72 months that Haley offered. That dealership said they would return the test drive vehicle to Haley so I called the Haley sales person the next day and left a message on his cell phone telling him I purchased a vehicle from another dealership and they would be returning the Rav4. I got a call back from the finance director who was irate and told me I would have to return it myself. I immediately went back to the other dealership to get the vehicle and was told they were in the process of buying the vehicle from Haley and I did not have to take it back. Haley continued calling until my daughter called them and told them to stop harassing me. Afterwards my son told me he went to Haley a couple of years ago and also had a negative experience with the same finance director. Update 4/25: Even though Haleys finance director knew the other dealership had possession of the vehicle that I was test driving and knew I attempted to get the vehicle from the other dealership to return it he called me today to tell me he was going to report the vehicle as stolen. I called the other dealership and was told Haley refused to sell them the vehicle and Haley was already in possession of the vehicle. I called the finance director and left a message on his phone to tell him if he called me again I would report him to the police for harassing me. More