Haley Toyota of Richmond

Me and my husband received superior customer service during our visit. Stuart Smith and Jose Gonzalez went to bat for me and my husband and scored a home run. We are very satisified with our purchase during our visit. Stuart Smith and Jose Gonzalez went to bat for me and my husband and scored a home run. We are very satisified with our purchase of a 2011 Toyota Corolla S and would highly recommend them to family and friends. Thank you for employing high quality persons. More

hELLO! my NAME IS JULIAN J YOUNG (J.J.) MY WIFE AND I hELLO! my NAME IS JULIAN J YOUNG (J.J.) MY WIFE AND I WERE LOOKING TO DOWN SIZE THE Number OF CARS WE HAD,WE HAD TWO CARS TO TRADE. SO WE DID.WE BRO hELLO! my NAME IS JULIAN J YOUNG (J.J.) MY WIFE AND I WERE LOOKING TO DOWN SIZE THE Number OF CARS WE HAD,WE HAD TWO CARS TO TRADE. SO WE DID.WE BROUGHT A NEW TOYOTA TRUCK AND WE'RE SO GLAD WE DID,WE LOVE IT! SPECIAL THANKS TO MR.MIKE DAVIS AND THE SALES TEAM. J.J.YOUNG More

It was a rainy day, so we didn't walk around the lot looking at trucks. Sherry listened to our thoughts and then went out and drove back exactly what we were looking for. I had a couple of questions t looking at trucks. Sherry listened to our thoughts and then went out and drove back exactly what we were looking for. I had a couple of questions that she couldn't answer initially, but she made the effort and got the information. We also enjoyed meeting and talking with Bob Cooley. Eveything went exceptionally smoothly. We had visited one other Toyota dealership, but the salesman there kept wanting to sell us what he wanted to sell rather than what we wanted to buy. We would definitely go back Haley Scion Toyota. More

Used this dealer to purchase my new 2011 Tundra Crewmax through the USAA Car Buying Program. Great service from start to finish. The price was upfront and there was minimal haggling. They were able to meet through the USAA Car Buying Program. Great service from start to finish. The price was upfront and there was minimal haggling. They were able to meet a competitor's price, also. I would definitely recommend Haley Toyota. More

I bought my toyota in July 2010. I have always left the dealership with a smile on my face. Mike Davis and Carey Gillespie are an amazing team, my purchase was handled quickly and fairly! Vijay has been dealership with a smile on my face. Mike Davis and Carey Gillespie are an amazing team, my purchase was handled quickly and fairly! Vijay has been very helpful in the service department whenever I come in for service or just a question. It is always a pleasure doing business there, I will be a repeat customer! More

Mike was very helpful without being pushy -- and he seemed to really listen when we explained our needs. He was thorough in his helpfulness after the sale as he prepared us to drive this very complica seemed to really listen when we explained our needs. He was thorough in his helpfulness after the sale as he prepared us to drive this very complicated vehicle (Prius IV). Fred, also, was friendly, helpful and attentive to, and accepting of, our preferences. More

I completed an application on-line for a new Toyota Corolla. I received a prompt response back from the dealership. Service was excellent and I was in and out of there with my new car in NO time. Sad Corolla. I received a prompt response back from the dealership. Service was excellent and I was in and out of there with my new car in NO time. Sad part is, I totaled my new car even before I made my first car payment. I'm a little embarassed to say that being that I've never been in a car accident in my 35 years of driving. Anyway, I went back to the Toyota dealership and Stuart the finance manager and Mike Davis, salesman worked hard to get me re-financed with the same company to get another new car even while I had an opened ended loan from my wrecked car. Somehow, they made it happen. I was very pleased. I was also pleased with how well that Toyota Corolla held up after I was T-boned right in the driver side. Thank God for curtain airbags and the sturdiness of Toyota. I purchased another 2011 Corolla Toyota just not in RED this time. Red must not be my color.... Marguerita Holts-Slack More

THe overall experience was execellent and we enjoyed all people that worked at this dealership. We were Shown around the dealership and introduced to the different department heads.Durimg the time we were o people that worked at this dealership. We were Shown around the dealership and introduced to the different department heads.Durimg the time we were offered refreshment small talk from evry member in the show room More

I am very pleased with the decision to buy my new vehicle from Haley Toyota. Mike Davis is their Internet Sales Manager. He was willing to offer me a great price quote via email, unlike other Toyota dealers from Haley Toyota. Mike Davis is their Internet Sales Manager. He was willing to offer me a great price quote via email, unlike other Toyota dealers throughout Virginia. They wanted me to come by and negotiate. Every concern I had with the car was taken care of promptly and professionally. I have no regrets. More

My husband and I we looking for a Toyota Camry and he contacted Haley Toyota. He spoke with Frank Barlow and set up a time after work to look at the car we had picked out. Frank greeted us with a han contacted Haley Toyota. He spoke with Frank Barlow and set up a time after work to look at the car we had picked out. Frank greeted us with a handshake as we walked in the door... and he remained very friendly and helpful throughout the whole process. I would do business with Frank again. My only wish is that the process (paperwork) was possibly more automated, therefore taking less time. We were there approximately 3 hours for this purchase. It would be much more convenient if you just entered the required information into the computer once and it then fed that info into all the needed forms - send them to the printer all at once. We could then sign everything, write a check and be done in half the time. More