Haley Toyota of Richmond

My experience was excellent. I had previously worked with Nat and Stuart on a previous purchase (2006 GMC Envoy) and due to the great service that I received, I decided to return when I needed to make m with Nat and Stuart on a previous purchase (2006 GMC Envoy) and due to the great service that I received, I decided to return when I needed to make my next purchase. All of my needs were taken care of and i left the lot with my new car in less than 3 hours. I would definately recommend this dealer to family and friends. More

The whole experience was just excellent! Justin was very polite, kind, any question I had, he had an answer for and I was very impressed with him. I had been to a few dealerships before this one and the sa polite, kind, any question I had, he had an answer for and I was very impressed with him. I had been to a few dealerships before this one and the sales reps in my experience have been pushy & the experience had not been good, until I came to Haley! It was actually an enjoyable experience! Bonnie was also very helpful and kind, and Nabeel actually made the long financial process seem so easy. Nabeel was a big help and explained all the options very well! I would recomment Haley to anyone looking to buy a car. The overall experience and the deal I got on the car was better than I could have ever imaagined! More

CEDRIC AND ALL OF THE SALES STAFF WERE VERY FRIENDLY. CEDRIC HAD THE CAR I CALLED ABOUT PULLED OUT FRONT FOR OUR INSPECTION, AND WE TOOK A TEST DRIVE IMMEDIATELY. NABEEL WAS THE TRUE STAR OF THE DEALERS CEDRIC HAD THE CAR I CALLED ABOUT PULLED OUT FRONT FOR OUR INSPECTION, AND WE TOOK A TEST DRIVE IMMEDIATELY. NABEEL WAS THE TRUE STAR OF THE DEALERSHIP, IN THAT HE WORKED SO HARD GETTING A VERY GOOD INTEREST RATE FOR ME, ANSWERED ALL OF MY QUESTIONS, AND WAS VERY PERSONABLE. I JUST WISH THAT IT WOULDN'T TAKE SO LONG TO BUY A CAR AND TRDE IN THE OLD ONE. THAT IS WHY I GAVE THE LESS THAN STELLAR MARKS FOR OVERALL EXPERIENCE. More

Marji Ducan and the sales staff at Haley Toyota provided a very comfortable and pleasurable car buying experience. Marji was very responsive and helpful in locating the exact car I was looking for and prov a very comfortable and pleasurable car buying experience. Marji was very responsive and helpful in locating the exact car I was looking for and provided excellent information about the car and the dealership. I truly believe that Marji and the employee’s at Haley Toyota will remain committed to ensuring I have a positive experience for years to come with my new Toyota. More

Sales staff tag-teamed my financing application to get me into my new scion as quicky as possible, and so that I could have more time talking with the Very knowledgeable Scion dealer about the safety and tec into my new scion as quicky as possible, and so that I could have more time talking with the Very knowledgeable Scion dealer about the safety and technical specs of my new car. I felt very welcomed an extremely well taken care of. Thank you!! More

Jose Gonzalez is an extremely knowledgeable and professional sales consultant. He was very pleasant to work with, easy going and walked us through the sales process with no high pressure. He took professional sales consultant. He was very pleasant to work with, easy going and walked us through the sales process with no high pressure. He took his time to show us the entire stock and answered all our questions. We found the car that met our goals and price range. Nabeel Rahman was another professional at Haley that is extremely knowledgeable about financing. He explained all the terms and conditions on the contract and found us the right lender. Nabeel presentation of all the options was very helpful in determining what we really needed. Thanks to Jose and Nabeel, our purchase of a new car was smooth and relaxing. We're confident we got the best deal in Virginia. More

Mr Smith is an excellent Finance Manager. He took the time to understand my need and situation. He worked with the banks. I could not ask for more. Mr Smith helped securing the loan for the car at a low time to understand my need and situation. He worked with the banks. I could not ask for more. Mr Smith helped securing the loan for the car at a low interest rate!. I appreciate all his help. Thank you Mr Smith. More

A great experience, both with sales and finance. Friendly helpful staff. I would shop here again.I was a little dissopointed having to pay sticker price on my Prius, but overall a fun experience. I also want helpful staff. I would shop here again.I was a little dissopointed having to pay sticker price on my Prius, but overall a fun experience. I also want to mention, every staff member I can in contact with, made us feel comfortable and welcomed...especially Frank Barlow who spend hours helping us decide on a new vehicle. At no time did we feel rushed or pushed into making a decision. More

Me and my husband received superior customer service during our visit. Stuart Smith and Jose Gonzalez went to bat for me and my husband and scored a home run. We are very satisified with our purchase during our visit. Stuart Smith and Jose Gonzalez went to bat for me and my husband and scored a home run. We are very satisified with our purchase of a 2011 Toyota Corolla S and would highly recommend them to family and friends. Thank you for employing high quality persons. More

It was a rainy day, so we didn't walk around the lot looking at trucks. Sherry listened to our thoughts and then went out and drove back exactly what we were looking for. I had a couple of questions t looking at trucks. Sherry listened to our thoughts and then went out and drove back exactly what we were looking for. I had a couple of questions that she couldn't answer initially, but she made the effort and got the information. We also enjoyed meeting and talking with Bob Cooley. Eveything went exceptionally smoothly. We had visited one other Toyota dealership, but the salesman there kept wanting to sell us what he wanted to sell rather than what we wanted to buy. We would definitely go back Haley Scion Toyota. More