Haley Toyota of Richmond

Jim Zimmerman worked with us until he had answered all of our questions. We never felt rushed or pushed into any situation. His positive attitude and joy for what he does made the experience enjoyable. We our questions. We never felt rushed or pushed into any situation. His positive attitude and joy for what he does made the experience enjoyable. We would definately recommend Jim to our friends and family!! Nabeel Rahman actually was able to make doing the business end of buying a car enjoyable. He patiently walked us through all of our options and answered all of our questions. His positive attitude was very appreciated. We would also recommend Nabeel to our friends and family! We can honestly say that this was the best car buying experience we have had and you will definately get our business in the future. More

I had the pleasure of buying a new 2011 Toyota Corolla at Haley Toyota on July 4,2011. I had gone to the dealership several days before and Cedric Edmondson was the salesmen who helped me look at several Co Haley Toyota on July 4,2011. I had gone to the dealership several days before and Cedric Edmondson was the salesmen who helped me look at several Corolla's and Camry's. He was very patience and took the time to answer all of my questions. Even when I called him on his day off he took the time to help me with additional questions. I have already mentioned to several people that my experience with Haley Toyota was GREAT!!! I am hoping that it will continue to be a good experience when I have to work with the service department. I feel both Cedric, Chris Convoy and Nabeel Rahman where all very courteous and that made buying a new car a great experience for me. Fondly, Dana More

I really appreciated that no one ever tried to play games with price, trade or terms. Marji was a wonderful and very informed salesperson. I would recommend Haley Toyota. with price, trade or terms. Marji was a wonderful and very informed salesperson. I would recommend Haley Toyota. More

The entire experience was positive. Predetermined price and honest sales people made all the difference. We found the exact car we were looking for because of their large selection. I highly recommend th and honest sales people made all the difference. We found the exact car we were looking for because of their large selection. I highly recommend this dealer. More

We weren't planning on buying a car. Having just We weren't planning on buying a car. Having just finished lunch we decided to drop by Haley and sit in a Sequoia. They didn't have any on the lot We weren't planning on buying a car. Having just finished lunch we decided to drop by Haley and sit in a Sequoia. They didn't have any on the lot so I tired a 4Runner and then a Tacoma. Nice, but not quite right. Cedric, our Sales Consultant, greeted us promptly, and in the heat of the day ran all over the place helping us. Cedric even offered to transport a Sequoia from another Haley location that was in our budget. As we were about to go home we decided to look at the Sienna. We drove over to the Siennas in our old van and called Cedric. He came right over, opened a couple models for us and sent us out for a test drive. We were in love. The build quality, the luxury, the technology and feel of the vehicle were spot on. So now for the worse part of the car buying experience. The paperwork. Sitting down with Cedric he simply asked us what we wanted to pay for the Sienna. Now we did go back and forth a little bit but this was a car sale after all. Bonnie Curtis, the Delivery Coordinator, visited with us for a few minutes to review details for various protectants and warranty programs. We decided to take advantage of a couple options at a later date and she even through in a remote starter. We'll be back in a couple weeks to have all of this work completed. Nabeel Rahman, Business Manager, was quite personable and helpful. He closed out the evening with the nitty gritty of financing and transfer of title. My wife went toe-to-toe with him over a few details but in the end all was well. All-in-all the experience was positive. The process did take WAY TOO LONG and I hope the staff addresses this. My Mother-in-Law bought from Haley, now me and when my wife's car dies she'll go to Cedric and the team at Haley Toyota! More

Although I never dealt with Michael directly, my parents did the day before and they were very impressed with his customer service. In fact, they wouldn't have brought me back to look at the Scion xD if it did the day before and they were very impressed with his customer service. In fact, they wouldn't have brought me back to look at the Scion xD if it wasn't for him. I met Guy the next day and he was awesome. He was extremely professional and courteous and set me up with everything I needed. Everyone at the dealership was helpful and straight forward. I had a wonderful experience and I love my new car! Many thanks! More

When we walked into Haley Toyota we were greeted by Anthony Gray. I knew exactly which vehicle I wanted to purchase and how much I was going to pay. Anthony brought a 4Runner and a Highlander to the f Anthony Gray. I knew exactly which vehicle I wanted to purchase and how much I was going to pay. Anthony brought a 4Runner and a Highlander to the front for us to check out. He put the 3 of us (my parents ages 77 and 81 were with me) in both vehicles taking the time to explain the differences between the two. We went for test drives, roamed around the lot looking at the different colors and I told him I needed to test drive a Honda. After three days I finally made a decision to purchase the Highlander from Haley and Anthony. I went to two other dealerships and no one made me feel as welcome as Anthony. Anthony made me feel like he had my best interests at heart and went to bat for me a couple of times. When we finally had a deal I went to talk to Nabeel Rahman in finance. Nabeel made the financing end of the deal painless and even worked out a couple of "deals" for me. I will recommend Anthony and Nabeel to everyone looking to buy a vehicle! More

I can honestly say that the purchase of our new 2011 Toyota Tundra was not only painless but pleasant. Marji and Stuart went out of their way to make sure we were not just satisfied but happy with not Toyota Tundra was not only painless but pleasant. Marji and Stuart went out of their way to make sure we were not just satisfied but happy with not only the truck, but the experience. I will recommend both of them as contacts anytime!!! We never ever thought we would even consider a Toyota but we are tickled pink that we did!!! More

My Review of Haley Toyota Scion of Richmond: SPECIALLY My Review of Haley Toyota Scion of Richmond: SPECIALLY FOR JUSTIN SEAY, I WOULD LIKE TO THANKS JUSTIN, AND OTHER CREWS TO HELP ME WITH THE SELEC My Review of Haley Toyota Scion of Richmond: SPECIALLY FOR JUSTIN SEAY, I WOULD LIKE TO THANKS JUSTIN, AND OTHER CREWS TO HELP ME WITH THE SELECTION OF THE SIENNA VAN I BOUGHT, AND I WAS VERY HAPPY WITH IT. I WOULD BUY IT AGAIN FROM YOUR DEALER. I STRONGLY RECOMMEMDED HALEY DEALER TO ANYONE LOOKING TO BUY A CAR... FRIENDLY, GREAT SERVICE, AND POLITE. More

Professional, friendly, informative, wonderful customer service, We had a USAA car buyers price so "price was right!" Marji was very responsive to all our questions and wanted to be sure we were getting service, We had a USAA car buyers price so "price was right!" Marji was very responsive to all our questions and wanted to be sure we were getting all we wanted in our vehicle. We were led quickly but thoroughly through the car buyer procedure and everyone made sure we had all our questions answered. The finance department was informative as to all options and helped us to choose the option best for us. WE were especially appreciative of the "non-pushy" attitude of all and the truthful answers to all our questions. It was a very enjoyable experience overall and we would recommend Haley Toyota to all our friends and family! More