Haley Toyota of Richmond

Excellent will recomend if ever need to buy a car visit Haley Toyota on Hull street and ask for Stuart finance manager best in his field,and Marjie very nice and friendly salesperson. Haley Toyota on Hull street and ask for Stuart finance manager best in his field,and Marjie very nice and friendly salesperson. More

Everyone we met was friendly and helpful. Ms. Dunkum and Mr. Rahman handled the whole sales process in a fast and efficient manner. We like our new Toyota and we are very glad we purchased at Haley Toyota. Mr. Rahman handled the whole sales process in a fast and efficient manner. We like our new Toyota and we are very glad we purchased at Haley Toyota. More

I'm happy to see others have liked their experience at Haley. I have been taking my Avalon there for service for five years and trusted them completely. However, when it came time for buying ... I wish Haley. I have been taking my Avalon there for service for five years and trusted them completely. However, when it came time for buying ... I wish I would've walked away. I went in with firm financial criteria, and told Jose up-front what I would accept. When the vehicles I looked at did not fit into the parameters I had laid out, I left to see if I could change them. The only thing that changed was my trade-in/down payment. Subsequently, I visited a Hyundai dealer and within two hours was quoted a price for a 2012 vehicle, well below my criteria. I thought (erroneously) I owed Haley the opportunity to match that deal since my trade-in/down payment had changed. The preliminary paperwork had been completed on my first visit. Still, it took them two hours to "see what they could do to find financing," and then they only miracously came up with it when I asked for the keys to my trade-in so I could move on with my search. Oh how I wish I had said "no thank you" and walked away. They know I am very unhappy with what I consider an unneccessary long wait, yet no one has contacted me since I've made it known that I thought I was mistreated. In fact, the promises to return my calls have been ignored. The good news is that I like the Avalon I purchased. Unfortunately, I am not enjoying it because every time I get in the car I am reminded of the long - and did I mention unneccessary - wait. More

I used the USAA Auto Buying Service on 9/10 to look for a new Toyota Corolla. Haley Toyota was one of 2 dealers that it referred me to. In short time I was contacted by Chris Conroy, Sales manager. On S new Toyota Corolla. Haley Toyota was one of 2 dealers that it referred me to. In short time I was contacted by Chris Conroy, Sales manager. On Sunday 9/11, I went to Haley Toyota and met with Chris and my salesman, Sean Beaudoin. I selected and test drove the Corolla of my choice. Pricing was exactly as described by USAA. I found everyone to be most courteous and efficient. Within a couple hours I had my new car. Sean really had to hussle to get the paper work completed and the car preped. I had a most excellent buying experience. More

Today was the best day ever for me! I went to the friendliest and most kind hearted dealership. Mr. Johnny Joyner of Hayley Toyota was not only kind to me but he was especially kind to my mother. He friendliest and most kind hearted dealership. Mr. Johnny Joyner of Hayley Toyota was not only kind to me but he was especially kind to my mother. He took his time with me and made sure that I would receive the best deal they could offer me. I would highly recommend to anyone in a great need of a car. More

Sean was very knowledgeable and friendly. He had a very nice, pleasent way about him that made me trust him right away. I loved that he made me list the things I wanted that would cause me to drive away i nice, pleasent way about him that made me trust him right away. I loved that he made me list the things I wanted that would cause me to drive away in that new vehicle and make a commitment. He was perfect for me. Bonnie was also excellent discribing the extra things that I may want and was very kind to me when I declined all of them but later changed my mind. She was great!! Then Patrick was fantastic!! I knew Patrick from 3 years previously when I was looking to buy a 4Runner but Patrick had no 4Runners available. Patrick was excellent and I knew he was looking after my best interest. I trusted his advice and guidance. While Patrick and I were working on the finance details, Sean began moving things out of my Explorer into the 4Runner. Sean is so thoughtful and kind! Sean arranged for the 4Runner to be filed up with gas and cleaned up for me to drive home that night. I LOVE MY NEW 4RUNNER!!!! Sean perfectly nudged me to make a decision but was not pushy. He just has a perfect way about him for me and was just what I needed. More

After making the rounds of various dealerships in the region, Haley Toyota was the only dealership that did not apply over bearing sales pressure. They were willing to work with my wife and I to get the region, Haley Toyota was the only dealership that did not apply over bearing sales pressure. They were willing to work with my wife and I to get the deal that worked for both parties. They established their integrity and earned our trust. That's a rare thing these days. We wanted it, we got it - Toyota! Thank you to the Haley Team! We'll be back. More

Our sales representative,Jose Gonzalez, was very helpful in describing the options available on Siennas and did a great job in locating a vehicle with the options we wanted at another dealership. We were v in describing the options available on Siennas and did a great job in locating a vehicle with the options we wanted at another dealership. We were very impressed with the speed at which the vehicle exchange was made so thet we could get exactly the vehicle and features we wanted. Mr. Rahman,Business Manager was very helpful in explaning the additional warranties,etc. available and in rregistering us with SafetyConnect. Everyone we dealt with at the dealership was very friendly and helpful. More

I live in Virginia Beach, Virginia and I have been shopping for a used Toyota Highlander for awhile. Locally there was not a Toyota Highlander that met my wish list. Then my son found an ad online shopping for a used Toyota Highlander for awhile. Locally there was not a Toyota Highlander that met my wish list. Then my son found an ad online for a 2007 Toyota Highlander for sale at Haley Toyota. We traveled to Midlothian and I found the car that I have been wishing for. My primary sales consultant was Jose M. Gonzalez. Jose demonstrated his abundance of professionalism, his vast knowledge of the Highlander and his awesome personality. Thoroughly, Jose went through the entire sale process with my son and I. Unfortunately, Jose had a death in his family and had to leave for a few days to attend the funeral. While experiencing all the grief of losing a family member, Jose was able to show us the utmost of professionalism and respect. Then our paperwork on the Highlander was given to Sales Consultant, Cedric Edmondson, to finalize. Cedric was wonderful; He gave his undivided attention to our sale and made sure that the sale was complete to our satisfaction. We are doubly blessed to have Jose and Cedric as our sales consultants! Cedric then gave our file to Patrick Way, Business Manager, to complete the financial aspects of the sale. Patrick was amazing; he thoroughly explained everything before I signed on the dotted line. Again, we were blessed! After the deal was completed, we asked if we could wait to pick up the Highlander when Jose returns to work (Which Haley allowed us to do). We wanted to express our appreciation to him for our wonderful experience of buying my Highlander through him and Haley Toyota. Sincerely, Beverly & Matt Richardson More