Haley Toyota of Richmond

My experience at Haley Toyota Scion of Richmond was one of the best for me even before I walked in the door me and my friend were greeted immediately. The gentleman asked me if I needed help and I told him of the best for me even before I walked in the door me and my friend were greeted immediately. The gentleman asked me if I needed help and I told him I was looking for Justin and then he paged Justin. When Justin came to his desk he was very nice and appropriate. He listened to my needs and wants that I wanted in a vehicle. He informed of special deals that were going on and I ended up with a brand new 2012 Toyota Corolla. Overall I would recommend this dealership to anybody looking to buy a car either used or brand new because they give you that feel good environment. More

My family was shopping around at several dealerships and we had the worst experience at Haley compared to the others. Instead of friendliness, I felt like the claws were coming out at me. I do not feel th we had the worst experience at Haley compared to the others. Instead of friendliness, I felt like the claws were coming out at me. I do not feel that they were working for us at all. When you are flat out told 'I don't need to make a sale to you because we are the most popular Toyota dealer in Virginia.' you tend to get a little discouraged. Also, we had done our research, very thoroughly mind you. And we knew that the majority of the things being said about Toyota and the other makes, were straight lies. Needless to say, we left and went to another dealer and were killed with kindness. And they also got a sale out of us. More

Nat Williams provided good Customer service starting with our first contact. He gave me an appointment time that worked out well with my job schedule, as well as good directions to Haley Toyota. He greeted our first contact. He gave me an appointment time that worked out well with my job schedule, as well as good directions to Haley Toyota. He greeted me with a true welcome and had everything organized and ready for me. He asked me what I wanted in a car and started from their, he was not pushy. He showed me a car I liked and brought it. He was Knowledgeable and fast in doing his job. I did not have to be there entire day,just to complete my purchase. He explained the paperwork and we were done. I was driving off with my new car,which I like so well. Thanks again,Nat. More

Diana was great! She was very helpful. If you are looking to buy go see Diana at Haley Toyota; she'll take care of you. to buy go see Diana at Haley Toyota; she'll take care of you. More

Thanks again for making the time, and giving the attention to the sales detail for my possession of the new Toyota Corolla. I am truly enjoying my new wheels. attention to the sales detail for my possession of the new Toyota Corolla. I am truly enjoying my new wheels. More

This is the best dealership I have ever been to. I don't know what else to say. Every aspect of the experience was excellent. I wish all dealerships were like this one. know what else to say. Every aspect of the experience was excellent. I wish all dealerships were like this one. More

I went to Haley Toyota as my vehicle was crushed by a I went to Haley Toyota as my vehicle was crushed by a tree. I really was unsure what I wanted as I had driven a Minivan for the last 15 Years. I went to Haley Toyota as my vehicle was crushed by a tree. I really was unsure what I wanted as I had driven a Minivan for the last 15 Years. Both Bob and Jason took time showing Me various choices until I selected a new Venza Great experience! I will return and tell my Friends. More

I came into the dealership...looking for a possiblenew/fuel efficient car for my new job:) Bob greeted me and showed me a car that I never even thought of!!! He was very knowledgeable and resp possiblenew/fuel efficient car for my new job:) Bob greeted me and showed me a car that I never even thought of!!! He was very knowledgeable and respectful. This is my 2nd car I have bought from Haley Toyota...and I am very pleased with the staff:) Patrick was also easy going, and make the "paperwork" process....simple...to the point and got us out of there in no time. I will definitely continue to purchase vehicles from your dealership. Thanks everyone:)) More

We found a used Highlander Haley advertised on the internet. We made an inquiry on the vehicle through the internet late Sunday evening and received a call from Anthony Gray early Monday morning. Thro internet. We made an inquiry on the vehicle through the internet late Sunday evening and received a call from Anthony Gray early Monday morning. Through the whole buying experience, Anthony was knowledgeable, friendly and made us feel very comfortable as we worked through a rather unique situation (one of our own making, not Haley's) which added a time constraint to the deal. While we had already secured financing from our bank, we still had to do the paperwork to finalize the purchase, and Nabeel helped us do that. He was also friendly and very personable. So far, just a great team at Haley! I highly recommend giving Haley a visit for your next vehicle purchase! More

I actually went to this dealer because all the great sales feedback, but I felt like Robert was not listening and he did not know the cars as well as I did. I had to leave to go to an appointment, but t sales feedback, but I felt like Robert was not listening and he did not know the cars as well as I did. I had to leave to go to an appointment, but the next morning he called and said he had a message to call me about a Sienna. I was not looking as the Sienna at all-american but at the Prius c. I reminded him and then he asked when.I could come in for a test drive. I said Im not sure but I would when I got a chance again. I reminded him that I was in the beginning stage of looking for a car and was not ready to purchase yet. He said that the Prius c would not last long, which I dont care because Im sure they will make more. Then he proceeded to tell me that I must not be interested because gas prices are down, and that he would hear back from me when they go back up. I informed him that he would not be hearing from me and reminded him again that I was not in desperate need for a new car and that even though it gets better gas milage I would have a car payment again that would actually be more than the amount I spend on gas in a month. I can not stand this type of sales tactic and I will not stand for it. They have just lost my buying business. I will do what I did last time and drive a hundred miles to a toyota dealer that does not treat me that way and wants my business. More