Haley Toyota of Richmond

Due to arthritis in my knee, it had become painful for me to work the clutch in my car and pickup truck. It was clear that I needed to switch to an automatic, but being retired, I needed a deal that would no to work the clutch in my car and pickup truck. It was clear that I needed to switch to an automatic, but being retired, I needed a deal that would not require taking on new car payments. I wanted to trade both vehicles for a new pickup truck. Searching the internet, my wife found a pickup truck at Haley Toyota in Midlothian, VA that looked like it would meet our needs. I called the dealership and set up an appointment to see the truck. Explaining my objective to salesperson Anthony Gray, he listened carefully and quickly zeroed in on my needs. After I test drove the truck that I had seen advertised on the internet, Anthony recommended a nearly new (about 7500 miles) pickup truck. I test drove the truck and liked it, and we were able to make a deal. The rest of the team at Haley helped to expedite the whole sales process and we were soon on our way home in our new truck. We were able to complete the transaction in less than 24 hours from when we first set foot in the dealership. I have bought and sold quite a few vehicles in my lifetime, but this was the best experience I've ever had. Having owned and driven the new truck for a few days now, it's apparent that Anthony understood my needs better than I did - this truck is perfect for me! More

Tom and the management group at Haley worked with me over a period of almost two months before we finalized the deal on a 2013 4Runner. I shopped the price and called several dealerships in the Mid Atlantic a period of almost two months before we finalized the deal on a 2013 4Runner. I shopped the price and called several dealerships in the Mid Atlantic and could not find a dealer that was as competitive and customer friendly as the Haley Toyota people. I purchased the car from Tom Scott and the morning I called him he took the car to get it filled with gas, had it washed and detailed etc. and made sure that when I came in the deal was as seamless as possible, all of this on his day off! I was amazed that he would take the time from his family to make sure I was satisfied and that there were no last minute hiccups. I drove over 90 miles, one way, to make this deal, it was well worth my time! More

I really enjoyed my experience with the employees at Haley Toyota of Richmond. The ratings I selected were based upon the friendliness of the sales person whom presented themselves as human first and a Haley Toyota of Richmond. The ratings I selected were based upon the friendliness of the sales person whom presented themselves as human first and a sales person second. Ms, Norberg made the experience of purchasing a car pleasurable. Mr. Smith also provided great service by making the purchase affordable. More

I was looking for a used truck for commuting purposes and to downsize from a large work truck. A good used Tacoma was my priority. I found one thanks to Adam Blake and Stuart Smith. Adam took the time with a to downsize from a large work truck. A good used Tacoma was my priority. I found one thanks to Adam Blake and Stuart Smith. Adam took the time with a hard disciminating customer like myself . I had a budget and knew what I wanted. Problem with me was my credit . I had filed bankruptcy 2 years ago due to owning a construction company in a bad economy and no one would give me the time of day to help re-establish credit. Adam worked with me in my budget areas and Stuart made the financing happen so I was happy. I never expected a rate as low or payments in my guideline. I thought it was impossible for me to be happy and not have to jump thrugh hoops buying a vehicle. Adam and Stuart care. Yes they want to sell cars but they care. Overall my experience was great. They have a customer for life. My father-in-law was with me through the process and has a Toyota. Haley Toyota is where he will do business now for maintenance and all his Toyota needs. I was a Dodge man but Haley Toyota has changed that due to my great experience and their great employees. More

My experience at Haley Toyota Scion of Richmond was one of the best for me even before I walked in the door me and my friend were greeted immediately. The gentleman asked me if I needed help and I told him of the best for me even before I walked in the door me and my friend were greeted immediately. The gentleman asked me if I needed help and I told him I was looking for Justin and then he paged Justin. When Justin came to his desk he was very nice and appropriate. He listened to my needs and wants that I wanted in a vehicle. He informed of special deals that were going on and I ended up with a brand new 2012 Toyota Corolla. Overall I would recommend this dealership to anybody looking to buy a car either used or brand new because they give you that feel good environment. More

My family was shopping around at several dealerships and we had the worst experience at Haley compared to the others. Instead of friendliness, I felt like the claws were coming out at me. I do not feel th we had the worst experience at Haley compared to the others. Instead of friendliness, I felt like the claws were coming out at me. I do not feel that they were working for us at all. When you are flat out told 'I don't need to make a sale to you because we are the most popular Toyota dealer in Virginia.' you tend to get a little discouraged. Also, we had done our research, very thoroughly mind you. And we knew that the majority of the things being said about Toyota and the other makes, were straight lies. Needless to say, we left and went to another dealer and were killed with kindness. And they also got a sale out of us. More

Nat Williams provided good Customer service starting with our first contact. He gave me an appointment time that worked out well with my job schedule, as well as good directions to Haley Toyota. He greeted our first contact. He gave me an appointment time that worked out well with my job schedule, as well as good directions to Haley Toyota. He greeted me with a true welcome and had everything organized and ready for me. He asked me what I wanted in a car and started from their, he was not pushy. He showed me a car I liked and brought it. He was Knowledgeable and fast in doing his job. I did not have to be there entire day,just to complete my purchase. He explained the paperwork and we were done. I was driving off with my new car,which I like so well. Thanks again,Nat. More

Diana was great! She was very helpful. If you are looking to buy go see Diana at Haley Toyota; she'll take care of you. to buy go see Diana at Haley Toyota; she'll take care of you. More

Thanks again for making the time, and giving the attention to the sales detail for my possession of the new Toyota Corolla. I am truly enjoying my new wheels. attention to the sales detail for my possession of the new Toyota Corolla. I am truly enjoying my new wheels. More

This is the best dealership I have ever been to. I don't know what else to say. Every aspect of the experience was excellent. I wish all dealerships were like this one. know what else to say. Every aspect of the experience was excellent. I wish all dealerships were like this one. More