Haley Toyota of Richmond

Tyrone was awesome!!!!! I had a great experience!!! Everyone I came in contact with was just friendly and very knowledgeable!!! I was very impressed the best experience so fa I had a great experience!!! Everyone I came in contact with was just friendly and very knowledgeable!!! I was very impressed the best experience so far and this my 3rd car I have purchased!!!!!! More

Easy to work with and an overall great experience. Tom is a great salesman a nice guy and easy to work with. I just purchased my second Tundra from him a few days ago. The decision to buy the vehicle w Tom is a great salesman a nice guy and easy to work with. I just purchased my second Tundra from him a few days ago. The decision to buy the vehicle was sort of last minute, and Tom was patient with me and respectful of my time. 75% of the deal was made over the phone and my total time at the dealership to make the deal was under an hour. A second visit to sign the papers and take possession was just a couple of hours. I have used Haley for service on my last Tundra for almost 4 years and they have been great. They never once asked me to get work done on the vehicle that didn't need to be done. When you get service done at mileage intervals that require more than an oil change, they clearly state what the factory recommends and what they recommend. I always go with only the factory recommendations and they do not protest. Some dealers are not honest about this and Haley is. On the other hand the service department has brought items to my attention that needed attention. I hope to do more business with Haley and Tom in the future. More

Marc is awesome! We bought our XB almost 8 years ago, and Haley has always done my service work. Even after we moved to the west end, we continued to come back to Hull We bought our XB almost 8 years ago, and Haley has always done my service work. Even after we moved to the west end, we continued to come back to Hull St because Marc always took good care of us and pulled no punches. A straight from the hip attitude along with courtesy and professionalism is why we keep coming back. Thanks Marc!!! More

Horrible Experience!! From start to finish, nothing but lies and depict from these people. Deal with ANY other dealer in the area except this one. We were overcharged on From start to finish, nothing but lies and depict from these people. Deal with ANY other dealer in the area except this one. We were overcharged on countless items, well hidden in their web of lies. Never ever would we deal with such a firm again. More

Very knowledgeable George Mastermaker was very kind, helpful and knowledge. Was able to get us in the vehicle that we wanted and at a reasonable price a month. Highly re George Mastermaker was very kind, helpful and knowledge. Was able to get us in the vehicle that we wanted and at a reasonable price a month. Highly recommend them to anymore. Will be back for our next vehicle. More

Superb Sales Person and Staff This is my first time wrote a review... I just can't help it not to share my wonderful experience buying car.. Specifically Marcus I-- (looks like Al This is my first time wrote a review... I just can't help it not to share my wonderful experience buying car.. Specifically Marcus I-- (looks like Al Pacino) He is so awesome sales person and Janine the manager and the Guy from the office... They are all wonderful! I love my Toyota Sienna XLE.. I so love the experience! He (Marcus)help me to find what I really need and looking for...just tell him what u looking for and boom he will come up for something awesome!! God bless U Toyota Haley Richmond VA U made me feel comfortable and Treat me great unlike in carmax the guy from there he treated me like I can't afford anything?? More

Best car buying experience ever! i bought a used Venza and Jeannine, BJ and Devon were great! I didn't feel uncomfortable like I have in the past. No running back and forth. Got a gre i bought a used Venza and Jeannine, BJ and Devon were great! I didn't feel uncomfortable like I have in the past. No running back and forth. Got a great deal for my trade and a great price on my Venza!! They have a customer for Life! More

Excellent Customer Service I recently brought my Corolla in for service, and a couple of issues had arisen between the time I made the appointment and when I came in. Rob Princ I recently brought my Corolla in for service, and a couple of issues had arisen between the time I made the appointment and when I came in. Rob Prince gave me outstanding customer service, handling my additional problems, keeping me updated on the progress of the service throughout the day, getting me transportation to and from home while the car was being worked on, and insuring completion of the service in the time frame I needed. His manner was so pleasant and enjoyable. I will definitely make sure he handles my service on both our cars from now on! More

Great experience and super staff! Our family has had a fantastic experience with both the sales team and service department on new and used vehicles. We are treated courteously and pr Our family has had a fantastic experience with both the sales team and service department on new and used vehicles. We are treated courteously and professionally on each visit. And, the service department does a great job of getting us in and out as quickly as possible. I would highly recommend Haley Toyota! More

Purchasing my 4th 4Runner Danny Mastermaker, George Mastermaker and Greg Campbell made the purchase of my 4Runner the easiest Toyota purchase I have made. They brought the 4Ru Danny Mastermaker, George Mastermaker and Greg Campbell made the purchase of my 4Runner the easiest Toyota purchase I have made. They brought the 4Runner from another Haley dealership to their Midlothian dealership for me to test drive. It was beautifully detailed and had a full tank of gas ready for me to test drive. Fell in love with it and brought it home the same evening. Thanks guys!! More