Haley Toyota of Richmond

Very knowledgeable George Mastermaker was very kind, helpful and knowledge. Was able to get us in the vehicle that we wanted and at a reasonable price a month. Highly re George Mastermaker was very kind, helpful and knowledge. Was able to get us in the vehicle that we wanted and at a reasonable price a month. Highly recommend them to anymore. Will be back for our next vehicle. More

Superb Sales Person and Staff This is my first time wrote a review... I just can't help it not to share my wonderful experience buying car.. Specifically Marcus I-- (looks like Al This is my first time wrote a review... I just can't help it not to share my wonderful experience buying car.. Specifically Marcus I-- (looks like Al Pacino) He is so awesome sales person and Janine the manager and the Guy from the office... They are all wonderful! I love my Toyota Sienna XLE.. I so love the experience! He (Marcus)help me to find what I really need and looking for...just tell him what u looking for and boom he will come up for something awesome!! God bless U Toyota Haley Richmond VA U made me feel comfortable and Treat me great unlike in carmax the guy from there he treated me like I can't afford anything?? More

Best car buying experience ever! i bought a used Venza and Jeannine, BJ and Devon were great! I didn't feel uncomfortable like I have in the past. No running back and forth. Got a gre i bought a used Venza and Jeannine, BJ and Devon were great! I didn't feel uncomfortable like I have in the past. No running back and forth. Got a great deal for my trade and a great price on my Venza!! They have a customer for Life! More

Excellent Customer Service I recently brought my Corolla in for service, and a couple of issues had arisen between the time I made the appointment and when I came in. Rob Princ I recently brought my Corolla in for service, and a couple of issues had arisen between the time I made the appointment and when I came in. Rob Prince gave me outstanding customer service, handling my additional problems, keeping me updated on the progress of the service throughout the day, getting me transportation to and from home while the car was being worked on, and insuring completion of the service in the time frame I needed. His manner was so pleasant and enjoyable. I will definitely make sure he handles my service on both our cars from now on! More

Great experience and super staff! Our family has had a fantastic experience with both the sales team and service department on new and used vehicles. We are treated courteously and pr Our family has had a fantastic experience with both the sales team and service department on new and used vehicles. We are treated courteously and professionally on each visit. And, the service department does a great job of getting us in and out as quickly as possible. I would highly recommend Haley Toyota! More

Purchasing my 4th 4Runner Danny Mastermaker, George Mastermaker and Greg Campbell made the purchase of my 4Runner the easiest Toyota purchase I have made. They brought the 4Ru Danny Mastermaker, George Mastermaker and Greg Campbell made the purchase of my 4Runner the easiest Toyota purchase I have made. They brought the 4Runner from another Haley dealership to their Midlothian dealership for me to test drive. It was beautifully detailed and had a full tank of gas ready for me to test drive. Fell in love with it and brought it home the same evening. Thanks guys!! More

Great experience The experience I had in trading in my vehicle in purchasing a new one was exceptional. Thank you to the team at Haley Toyota for making what is not us The experience I had in trading in my vehicle in purchasing a new one was exceptional. Thank you to the team at Haley Toyota for making what is not usually an u pleasurable experience into A pleasurable experience More

the BEST Experience EVER Devin Hawker is a pleasure working with. We have purchased/leased 4 cars since dealing with Devin and would have it NO OTHER WAY! When I sent my 67 ye Devin Hawker is a pleasure working with. We have purchased/leased 4 cars since dealing with Devin and would have it NO OTHER WAY! When I sent my 67 year old mother in to see Devin, I knew I could trust him. She got a GREAT deal and was excited to tell me how much safety her new Toyota had. Before leaving I was thanked multiple times for my most recent purchase. Keep Devin because I will be back and will be sending more family members. More

They called the police on us when we had questions We bought a Toyota Camry on 4/28 , Went home to find out that the price on papers was different than what we talked about. We left a message for someo We bought a Toyota Camry on 4/28 , Went home to find out that the price on papers was different than what we talked about. We left a message for someone to call us, sent a fax , sent an email , no answer. Went back on the 4/30 asked to meet a manager. We got MR. GEORGE MASTERMAKER. He said you signed it. We said does it mean that if we wanted to pay for the can in cash right we would pay 28 thousand and not the 23 thousand we talked about. He said yah,, you signed it. When my husband got angry and said( this is a rip off , I will sue you). Mr MASTERMAKERsaid you said you will sue us, I will call the police on you , I will ruin your credit and tow the car under your cost. We told him we done nothing wrong go ahead call the police. Then he did pick up the phone and called the police right in front of us saying that we are making problems in the show room. When two police men came and saw us inside the office where he left us. Mr Mastermaker disappeared . the two police men tried to help us to figure out what the contract said and advised us to take the mater with the BBB and the head office for Toyota. We are taking their advise. Hail be to the police officer. More

The Best Ever I bought my first car from this dealership and was told to come back when I was ready to change up. That's what I did! I am very decisive so I went I bought my first car from this dealership and was told to come back when I was ready to change up. That's what I did! I am very decisive so I went online picked out my car and was paired up with Zach! My process was quick and painless, within 2 hours I drove off the lot with the exact car I chose. I am going to hold onto this one for a while but when I am in the market I will be coming right back here and I always tell everyone of my experience and where to go to purchase a car! Great experience. More