
Haley Toyota of Richmond
Midlothian, VA
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Fantastic and mind-blowing Going to this dealership changed my life everyone was professional and courteous. The staff at the dealership make sure to have your best interest at Going to this dealership changed my life everyone was professional and courteous. The staff at the dealership make sure to have your best interest at heart and they made sure that everything is finalized by you the way you wanted it to be they really were motivated and dedicated to work for you the customer because in their hearts they believe that the customer is always right. Both of the employees that help me out today with my purchase were phenomenal they went above and beyond and then some to make sure I was set in what I wanted and what I liked so I thank them dearly from the bottom of my heart and may they be blessed in their daily lives More
The Best Ever!! George Vie is a wonderful sales professional. He was personable, honest & listened to my needs & delivered to me the perfect car.. Thanks George for y George Vie is a wonderful sales professional. He was personable, honest & listened to my needs & delivered to me the perfect car.. Thanks George for your kindness and hard work.. More
Top Choice Ever - Anthony Gray & Haley Toyota Anthony Gray is above all; honest, friendly, but most importantly - SO HELPFUL! I can find the right kind of cars and figure pricing on line and all t Anthony Gray is above all; honest, friendly, but most importantly - SO HELPFUL! I can find the right kind of cars and figure pricing on line and all that. Anthony took what I brought and added to it so that we quickly got the SUV we needed for our family. Model, style, color, accessories, price... everything we laid out was covered. Best of all, was that I enjoyed the experience with him and the rest of the the Haley Toyota dealership. Sales manager, paperwork, and all other details went so easy along with follow ups to ensure they got things correct. At delivery we experience nice shoulder-to-shoulder support in paring devices and using all the electronics/apps. Everything they do has been about making us, the customer, feel right and partnering with us to get what we came for. It is not a place where you have to be 'on the other side' trying to convince someone of what should be taking place; or worse, getting pressure to do something you don't want to. They have a nice facility. Always clean and welcoming staff where there is a culture of moving things smoothly. This is the way car buying experience should be. I'm happy to go back for business with them and will recommend them as top of my list for great help, service and purchasing. Sincerely, RAV-4 '16 Customer More
Anthony Gray, wonderful salesmen Anthony is honest, professional, knowledgeable, hardworking and works for the customer's needs. He doesn't bait and switch, upsell if you don't need/ Anthony is honest, professional, knowledgeable, hardworking and works for the customer's needs. He doesn't bait and switch, upsell if you don't need/can't afford it and returns calls. I highly recommend asking for him and I will call him again when I buy another car. I came to Haley Toyota because I had had the opposite experience with two other Toyota dealerships/salesmen in the area. More
Service Experience Debbie Lewis is an excellent service representative. She is very proficient and very knowledgeable. Very customer oriented and excellent to work with. Debbie Lewis is an excellent service representative. She is very proficient and very knowledgeable. Very customer oriented and excellent to work with. She is always pleasant. More
Comfortable and encouraging Loved working with Greg! He made us comfortable with our finances and really solidified our excitement for our new vehicle. We were impressed with his Loved working with Greg! He made us comfortable with our finances and really solidified our excitement for our new vehicle. We were impressed with his service! More
Came in to check out a RAV 4. Lamont Chrichlow took us thru the lot until we saw what we were interested in . Knowledgeable and personable. Sat down later to negotiate when came to Lamont Chrichlow took us thru the lot until we saw what we were interested in . Knowledgeable and personable. Sat down later to negotiate when came to the conclusion leasing was a better idea for our situation. Wound up taking the floor model. More
Outstanding service & friendly staff Prompt service, friendly & helpful staff, great customer lounge with desks and WIFI to work. Was able to make convenient appointment at time of my cho Prompt service, friendly & helpful staff, great customer lounge with desks and WIFI to work. Was able to make convenient appointment at time of my choosing with only a few days notice. Wait time was reasonable and waiting area was great, plenty of seating, TV, desks, coffee & snacks. Setvice advisers keep you informed of progress and any issues. More
Competitive price Amanda Jackson was very quick in getting back to me about a car and it's price. THe price was also very competitive although I decided to purchase 201 Amanda Jackson was very quick in getting back to me about a car and it's price. THe price was also very competitive although I decided to purchase 2017 instead of 2016 which was the quoted price. More
Always helpful!!!!!! Appreciate it. They (Rob and Shayna) are always helpful!!!!!! I really appreciate it. Thanx for the quick and accurate assessment and delivery. They are always court They (Rob and Shayna) are always helpful!!!!!! I really appreciate it. Thanx for the quick and accurate assessment and delivery. They are always courteous when I visit. More