Haley Toyota of Richmond
Midlothian, VA
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Service Experience Debbie Lewis is an excellent service representative. She is very proficient and very knowledgeable. Very customer oriented and excellent to work with. Debbie Lewis is an excellent service representative. She is very proficient and very knowledgeable. Very customer oriented and excellent to work with. She is always pleasant. More
Comfortable and encouraging Loved working with Greg! He made us comfortable with our finances and really solidified our excitement for our new vehicle. We were impressed with his Loved working with Greg! He made us comfortable with our finances and really solidified our excitement for our new vehicle. We were impressed with his service! More
Came in to check out a RAV 4. Lamont Chrichlow took us thru the lot until we saw what we were interested in . Knowledgeable and personable. Sat down later to negotiate when came to Lamont Chrichlow took us thru the lot until we saw what we were interested in . Knowledgeable and personable. Sat down later to negotiate when came to the conclusion leasing was a better idea for our situation. Wound up taking the floor model. More
Outstanding service & friendly staff Prompt service, friendly & helpful staff, great customer lounge with desks and WIFI to work. Was able to make convenient appointment at time of my cho Prompt service, friendly & helpful staff, great customer lounge with desks and WIFI to work. Was able to make convenient appointment at time of my choosing with only a few days notice. Wait time was reasonable and waiting area was great, plenty of seating, TV, desks, coffee & snacks. Setvice advisers keep you informed of progress and any issues. More
Competitive price Amanda Jackson was very quick in getting back to me about a car and it's price. THe price was also very competitive although I decided to purchase 201 Amanda Jackson was very quick in getting back to me about a car and it's price. THe price was also very competitive although I decided to purchase 2017 instead of 2016 which was the quoted price. More
Always helpful!!!!!! Appreciate it. They (Rob and Shayna) are always helpful!!!!!! I really appreciate it. Thanx for the quick and accurate assessment and delivery. They are always court They (Rob and Shayna) are always helpful!!!!!! I really appreciate it. Thanx for the quick and accurate assessment and delivery. They are always courteous when I visit. More
Great sevice The whole experience was fast and friendly there was no pressure to buy. We now have a new car with real value good price. There was plenty of invento The whole experience was fast and friendly there was no pressure to buy. We now have a new car with real value good price. There was plenty of inventory More
Takes forever to get money back I cancelled a service contract on 6/15/16. In trying to follow up on the refund, I was told it takes up to 3 months to get a check issued from their I cancelled a service contract on 6/15/16. In trying to follow up on the refund, I was told it takes up to 3 months to get a check issued from their Midlo. Office. It appears the bank has received a check this week but it is for only half what it should be. More
Awesome Experience! My new car purchase on Saturday was awesome....my salesman - Tony Spain worked hard to get me my new vehicle I wanted with the payment I needed...I'm My new car purchase on Saturday was awesome....my salesman - Tony Spain worked hard to get me my new vehicle I wanted with the payment I needed...I'm very excited about my new Camry XSE... Thanks Tony!!! More
2016 toyota MY SALESMAN ERIC THOMAS WAS VERY HELPFULL WITH MY PURCHASE OF MY NEW CAR HE WASN'T PUSHY AND WE DID SOME INFORMATION OVER THE PHONE AND HE MADE SURE MY SALESMAN ERIC THOMAS WAS VERY HELPFULL WITH MY PURCHASE OF MY NEW CAR HE WASN'T PUSHY AND WE DID SOME INFORMATION OVER THE PHONE AND HE MADE SURE MY CAR WAS GOOD AND CLEAN WHEN I LEFT THE LOT. More