Haley Toyota of Richmond

Great service and tmely,lear communication. Wish toyota gave return customer incentive on the vehicle. Wish toyota gave return customer incentive on the vehicle. More

I was disappointed because the sales person did not inform me that the 2023 Rav4 I purchased in June 2024 is not Certified! Now, I'm having problems and the sales manager was supposed to have the gene inform me that the 2023 Rav4 I purchased in June 2024 is not Certified! Now, I'm having problems and the sales manager was supposed to have the general manager call me. Now, two weeks later and still no call, no response. Buyer beware!!! I'm thinking of getting rid of this car and would advise caution if you do go to Haley. I liked the car initially but am very disappointed in the sales department-service at Haley is great which is why I gave 2 stars. More

Haley was exceptional in helping me get the Camry XSE. I am deaf and but they helped me through the process. Buying a car is a huge issue but Haley Toyota really helped me with most everything. I can't e I am deaf and but they helped me through the process. Buying a car is a huge issue but Haley Toyota really helped me with most everything. I can't express how happy I am with my new Camry. It's really great to have a group working together to help me with getting the best price and getting insurance and everything else. I would Highly recommend this dealership to anyone else. Thanks very much to Nat, my salesman and the others that were involved in the process. Didn't really take too much time to get everything done and I was driving. My suggestion to anyone who needs a new car: GO TO HALEY TOYOTA FOR YOUR BEST DEAL! More

Great experience, sales ladies Angeles Delgado and Katie Byrum were very professional and patient. Most importantly they did exactly what they said they were going to do.and stayed in touch throughout the l Byrum were very professional and patient. Most importantly they did exactly what they said they were going to do.and stayed in touch throughout the lengthy ordering process. More

I took my 2023 Tundra for several recalls repairs and Robert Simpson greeted me and told me that I should have my truck back by the end of the day. He told me that he would call when it was ready. I got Robert Simpson greeted me and told me that I should have my truck back by the end of the day. He told me that he would call when it was ready. I got my truck back the same day and all the service that was needed was complete. Nice to have friendly service and it was done right. More

Shout out to Mike in the service department who accommodated my late arrival during the work week and allowed me to pick up my truck after hours. Great customer service that is sadly becoming rare accommodated my late arrival during the work week and allowed me to pick up my truck after hours. Great customer service that is sadly becoming rare these days. Appreciate you Mike! More

A friend highly recommended Mr. Nat Williams. Mr Williams was everything my friend said he was and more. Mr Williams was very kind and courteous in helping me find a nice vehicle. H Nat Williams. Mr Williams was everything my friend said he was and more. Mr Williams was very kind and courteous in helping me find a nice vehicle. He took the time to address my questions in the application and made for a smooth and pleasant experience. He explained several features to me as well. I never felt rushed! I highly recommend anyone looking for a reputable and knowledgeable salesperson to consider Mr. Nat Williams! He made for a very comfortable experience! More

The monthly payment was higher than I expected, but I am very satisfied. The service aspect is quick. very satisfied. The service aspect is quick. More

Every person involved in the sale was friendly and informative. It was my best car buying experience I have ever had from start to finish! informative. It was my best car buying experience I have ever had from start to finish! More