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28 Reviews of Hagerstown Honda - Service Center
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August 01, 2024
We just picked up our 3rd Honda from Hagerstown Honda. We recently tried another Honda dealership but they felt pushy & not honest. We've never experienced this at Hagerstown Honda. Paul was amazing! Not We recently tried another Honda dealership but they felt pushy & not honest. We've never experienced this at Hagerstown Honda. Paul was amazing! Not pushy! We always felt like Paul was being 100% honest with us. We didn't feel like we had to "dicker" to get a good deal. We had a better offer on our trade than the other dealership. Hagerstown Honda worked with us to get the payment we wanted. If we ever get another new car we will not waste our time going anyplace else! If you're looking for a new car go to Hagerstown Honda and ask for Paul Shockey. He will do you right! More
by Karendawson1957
April 06, 2024
The only reason we bought a car here was because of Tony Valentine. His attention to helping us was the best from any dealers I have worked with in buying a car. Taking the car to be serviced was profession Valentine. His attention to helping us was the best from any dealers I have worked with in buying a car. Taking the car to be serviced was professional and thorough. I would rate the service department a 10 out of 10. Great job Hagerstown Honda! More
by Bill
April 02, 2024
Josh was very helpful and professional during my service appointment recently. He kept me informed and the work was completed in a timely fashion. His customer service was exemplary. He is an asset to your appointment recently. He kept me informed and the work was completed in a timely fashion. His customer service was exemplary. He is an asset to your team. More
by redtruck
Employees Worked With
March 16, 2024
Tony was very accommodating and was not pushy at all. I highly recommend Tony to anyone. I highly recommend Tony to anyone. More
by Jennufer
Employees Worked With
November 28, 2023
Very good service and pleasant people to work with. They are very efficient and make sure your vehicle is in good working order They are very efficient and make sure your vehicle is in good working order More
by bgrankin
Employees Worked With
May 12, 2023
I have owned Honda's for 15 years. Recently, our CRV Dashboard flashed " Low Tire Pressure". I stopped at Hagerstown Honda on my way home on a Saturday afternoon. Jared Trumble found l Recently, our CRV Dashboard flashed " Low Tire Pressure". I stopped at Hagerstown Honda on my way home on a Saturday afternoon. Jared Trumble found low pressure on a rear tire and I said I would make a service appointment on Monday because they would probably shut down soon. Instead, he sent the car to the Tech Kevin Watkins who removed a nail and repaired the tire. What a relief for me. For our most recent Automobile Multi-Point Inspection, Bill Crouse, Service Advisor, explained each of the services other than an oil change, that would be done. They were Brake Fluid Exchange and Tire Rotation. He is pleasant and professional. I enjoy calling and seeing him. He makes a prompt appointment when I call. For over 15 years, I have always been received pleasantly by all the sales and service personnel that I have met at this Honda dealership. I will recommend Hagerstown Honda to anyone. More
by garyc594
April 30, 2022
Hagerstown Honda’s been my dealer for sales, service & parts for 27 years. NEVER had a bad experience. Everyone is friendly & professional & prices are more than fair. Bill Crouse is my service advisor & parts for 27 years. NEVER had a bad experience. Everyone is friendly & professional & prices are more than fair. Bill Crouse is my service advisor & he’s GREAT! My wife & I have had Hondas forever - they don’t break down much, but when they do - AND for regular service - Hagerstown Honda is my choice. More
by Slade
Employees Worked With
Other Employees :
Jacob Ritchie, General Manager, Brandon Fisher
June 18, 2020
We purchased Honda Care when we bought our two CRV-s new in 2018.They refused to honor it after having done it in the past. Contacted other dealerships as well as Honda Care and was told this dealership is in 2018.They refused to honor it after having done it in the past. Contacted other dealerships as well as Honda Care and was told this dealership is notorious for this. Honda Care is a national program. More
by Jtsnana
Employees Worked With
March 03, 2020
Best dealership ever! We have been buying and servicing our Honda's at Hagerstown Honda since 1994, and have never had a bad experience with either sales or service. Great We have been buying and servicing our Honda's at Hagerstown Honda since 1994, and have never had a bad experience with either sales or service. Great people, great deals and "no hassle" service. A "standing O" to our Sales Associate, Kyle Wilson and to Service Manager, Bob Barnes, for their outstanding attention. Without saying, our next vehicle will be a Honda from Hagerstown Honda! More
by Tflegel0903
August 19, 2019
Service This dealership especially service department has always been customer friendly and willing to go the extra mile, I have been a customer for over twen This dealership especially service department has always been customer friendly and willing to go the extra mile, I have been a customer for over twenty five years as a result. More
by wtm1949
Employees Worked With
Other Employees :
Ryan Kell, Brandon Baumgardner
