Haddad Toyota

Great Experience with Steve Davis My husband and I bought a used Toyota Sequoia from Haddad and Steve Davis was our Sales Associate. Steve was a pleasure to work with, went out of his My husband and I bought a used Toyota Sequoia from Haddad and Steve Davis was our Sales Associate. Steve was a pleasure to work with, went out of his way to accomodate our requests and did everything he promised. We also worked with other staff to transfer registration and everyone was very helpful. We would definitely recommend Haddad. More

Professional .... Efficient ... Organized I had a problem with my AC in my Highlander. I arrived at Haddad and was helped by Bryan Torra who explained what would be done and an approximate pr I had a problem with my AC in my Highlander. I arrived at Haddad and was helped by Bryan Torra who explained what would be done and an approximate price.... he even went out and took a quick look before he sent it in to be serviced ( I had mentioned a mouse problem) .... I retired to the lovely new waiting room and before I knew it Bryan came to let me know it was all set.... he was very helpful and kind and professional. The price was just what he had quoted and I drove home in comfort... !!! More

Great Sales & Parts Service I purchased a used 2011 Rav4 from Haddad last month and could not have asked for more from the experience. My salesman Steve was exceptionally courteo I purchased a used 2011 Rav4 from Haddad last month and could not have asked for more from the experience. My salesman Steve was exceptionally courteous, knowledgable, and most importantly, patient. Needless to say, any car buying experience is stressful, regardless of how prepared you may be, but never once did I feel pressured or that I was wasting his time. After test driving a few different vehicles that I saw online, I settled on my Rav, and negotiated a very fair price. Since I purchased from out of state (Connecticut), Steve arranged to have one of his runners handle the registration and deliver the car right to my door at no extra charge. Jeff from the parts department was also EXTREMELY helpful and expedient with my request to acquire a spare tire/wheel since the sport model that I purchased does not come equipped with a spare. Overall, I had a great experience with the folks at Haddad. I think it's safe to say that, unlike some other dealerships out there, Haddad's not in the business of cheating people, and I wouldn't hesitate to return in the future. More

Service Appointment Bryan Torrance assisted me with my Toyota service on my 2015 Sienna. He was very prompt and knowledgeable with questions that I had asked (I have no c Bryan Torrance assisted me with my Toyota service on my 2015 Sienna. He was very prompt and knowledgeable with questions that I had asked (I have no car vocabulary whatsoever). He was able to assist me with ordering a part and scheduling future service. More

Service Appointment This dealership is very efficient, I was in and out within 45 minutes for a full service appointment! I have always had a great experience at Haddad's This dealership is very efficient, I was in and out within 45 minutes for a full service appointment! I have always had a great experience at Haddad's and would recommend it to anyone. More

10000 mile maintenance and basic car wash/cleaning Always good maintenance service. Had a basic car wash/cleaning and the car came back as if was just off the showroom floor. Really impressed. Always good maintenance service. Had a basic car wash/cleaning and the car came back as if was just off the showroom floor. Really impressed. More

Beth Larrow 75K Service The work performed was as stated. The service personnel including the shuttle driver were knowledgeable, courteous and friendly. I always leave feelin The work performed was as stated. The service personnel including the shuttle driver were knowledgeable, courteous and friendly. I always leave feeling confident that my car was well taken care of. More

Great Service experience Had my truck in for the 15,000 mile service, I was concerned as the facility is undergoing a MAJOR rebuild, so I was worried about the work getting do Had my truck in for the 15,000 mile service, I was concerned as the facility is undergoing a MAJOR rebuild, so I was worried about the work getting done promptly & the safety of my vehicle while it was there. Nate Brown was quick to greet me & had my truck taken in right away. I was given a ride to my work place. 45 minutes later Nate called me sent me pictures of my cabin air filter, seems I had a mouse in it that had made a mess of it & he had a price for me to replace it. Shortly after I was called & told my truck was ready & they sent the shuttle to get me. My truck was waiting for me, all work completed & looking much cleaner than when I had dropped it off! The charges were very reasonable & Nate went over the bill & the technicians inspection report. Service Manager Chris Church also stopped by to say Hello & his brother Jeff who works in parts saw me & came over to say hi too. All around it was a great experience despite the condition these guys had to work in with the redo of their building, they are a great team & that's why I keep going back to them! More

Not up front about the warranty Being 45 minutes from the dealer I asked a friend who lived close by to look at a BMW x3 that I saw on the web site. It took some time to locate the c Being 45 minutes from the dealer I asked a friend who lived close by to look at a BMW x3 that I saw on the web site. It took some time to locate the car which was getting the mirror worked on at their Nissan dealership. The first question that I asked was what the warranty was. I was told 60 days so I made an appointment the following afternoon to see the car. It also took her a visit to the sales manager to get them to agree to the internet price. I left work early to meet the salesman and drive the car. Several times during the visit I asked about the warranty and again it was 60 days. I agreed to buy the car and asked about the documentation fee. It was explained and they also said that since I lived out of state I would get a check for my inspection. Several weeks later they said it was a mistake and I got no check. It was during the signing of the papers with the finance manager that it was finally disclosed that the warranty was only 30 days. Bait and switch for sure. I asked that they hold up to their word since I traveled to buy this car. Their answer was that they were losing money on the sale so no. They kept telling me that they were losing money. I am a customer and they are guilting me by saying they are losing money. Not very tactful sales strategy. Since I really wanted the car I bought it. I was also told that the car would get a complete detail before I picked it up. The car was not cleaned and in fact there was still actual dirt on the rear seat from their muddy parking lot that was there during the test drive 5 days earlier. After the purchase I had to bring the car back 5 times for repairs. Three times for the same coolant leak which they did resolve. The last time was for a heated mirror not working and a gas cap light. They would not address the mirror since it was not part of the 30 day safety warranty. As for the gas cap light I was told that I would need to bring the car to BMW and pay to have them fix it. Are you kidding me. Buy a car from a dealer and have to pay another to fix it. At this point I was done with them. I never felt as though they really cared about me as a customer except for one of the sales managers. My girlfriend bought a new car from them in the past and neither of us will go there again More

Great car salesman made the process easy We went to Haddad Toytota not knowing exactly what we were looking for, but knowing Toyotas are reputable cars and trusting Scott Keough could steer u We went to Haddad Toytota not knowing exactly what we were looking for, but knowing Toyotas are reputable cars and trusting Scott Keough could steer us in the right direction. In just days we were the owners of an electric blue 2016 RAV 4. Scott made the process as easy as possible and we are loving the new car. More