Haddad Toyota

I bought a Rav4 in 2007 from your Pat Cooney and have had it serviced ever since by Haddad on the Lenox Road. My wife has had her Jeep Cherokee serviced there too, but we use her car very little, so I will it serviced ever since by Haddad on the Lenox Road. My wife has had her Jeep Cherokee serviced there too, but we use her car very little, so I will talk about service experience for my Toyota only. We have about 170 thousand miles on that car now, with the end nowhere in sight, thanks to Haddad service. One measure of my satisfaction is the fact that I have written two letters of special commendation in the last few months, one concerning Matt in your Body Shop, the other concerning Jason at your Front Desk, both to your Service Manager. Matt oversaw amazingly good collision repairs, in a short time and at a price fully covered by my insurance. Hopefully I will not need the services of Matt and his shop staff often, but when I do I'll be back in their care. Jason Artioli is the service representative I see most of these days (Angie and Chris having given me excellent service in past years). Jason is smart, personable and as considerate of me and my car as an agent with little else on his mind (hardly the case of course). My letter about Jason complimented his expert oversight of some recent major maintenance work, plus a thorough cleaning of the car, inside and out, gratis. I can compare Toyota service at Haddad since 2007 with service at a Toyota dealer in Albany in the early '90's. The difference has been like night and day. For one thing, the service desk at the Albany dealer was regularly the site of arguments between dissatisfied customers and the service representatives. Trench warfare practically. I have seen nothing remotely resembling this at Haddad on the Lenox Road. Let me finish by tipping my hat to those experts in the shops, like Marco Artioli, on whom the quality of the whole enterprise rests. Maybe the Albany dealer needed better workers behind those having to play defense at the Service Desk. More

car was brought in for service. After I picked it up and drove it home noticed all lights were on (service engine, tires, airbag ) On dash. That is why i brought it in. bought tires, airbag repaired s and drove it home noticed all lights were on (service engine, tires, airbag ) On dash. That is why i brought it in. bought tires, airbag repaired spent a lot of money and had to bring car back because it was shaking and still had lights on. Paid over $ 1900 last week and another $700 today . and things were not fixed. I was also missing a hubcap!!! Not happy More

I just want to say that I can't say enough about the Subarbu Dealership, and Toyota Dealership. Everyone is most accomodating that's for sure. I would recommend both of these dealership to anyone, inf Subarbu Dealership, and Toyota Dealership. Everyone is most accomodating that's for sure. I would recommend both of these dealership to anyone, infact we have sent people there on a few occasions and they have bought a vehicle from both dealerships. More

This is my fourth vehicle with you all since October 2007. Scott has sold me each one. I have to say, as I have said to many people, he and everyone I have crossed paths with at Haddad, treats you lik 2007. Scott has sold me each one. I have to say, as I have said to many people, he and everyone I have crossed paths with at Haddad, treats you like family. I not only have, but will continue to, refer people to Haddad's and Scott. I LOVE my new RAV4 :) I will never use any other Dealership!!! Thanks for all you do! Take care, Mary Jo Lichvar More

Chris and the staff are very helpful and in addition they are also so welcoming. Chris and the staff genuinely seem to not only like to help their customers, they also make you feel that they like and care are also so welcoming. Chris and the staff genuinely seem to not only like to help their customers, they also make you feel that they like and care for you as a person and want to to what is best for you. More

I previously owned a Toyota prius and it was a very reliable car and I had no qualms about going back to toyota for my next vehicle. I have always been met with very courteous people and would highly r reliable car and I had no qualms about going back to toyota for my next vehicle. I have always been met with very courteous people and would highly recommend Haddad Toyota to anyone. More

I leased a 2012 Rav4 in July. Scott OConnell made it a great decision for me. He sold my husband a Toyota Tacoma and gave him such great service that I had to go to him for my car. He goes way out of his great decision for me. He sold my husband a Toyota Tacoma and gave him such great service that I had to go to him for my car. He goes way out of his way to make the process easy and pleasant.We wouldnt go anywhere else. More

He was attentive to concerns about sloppy steering, with repeated visits till resolved. Many different possibilities had to be looked at as the problem was elusive and likely had multiple causes. repeated visits till resolved. Many different possibilities had to be looked at as the problem was elusive and likely had multiple causes. More