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HGreg.com Orlando
Orlando, FL
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2,321 Reviews of HGreg.com Orlando
No professionalism I purchased my vehicle here and was surprised at how fast and easy the process was. I did come with pre-approved financing but it still was an easy pr I purchased my vehicle here and was surprised at how fast and easy the process was. I did come with pre-approved financing but it still was an easy process. Unfortunately things went south from there. The vehicle shook extremely bad from the steering wheel while I was driving, so much so it was like a massage. But I was willing to deal with that. Then the charging ports in the vehicle were not working, okay, I can maybe deal with that. Then i attempted to get a warranty on the vehicle through the manufacturer which i was told i could, only to find out I was lied to. Needless to say I was not happy. But what made me extremely pissed was no one returned my calls, texts or anything during the first day and a half that I was trying to reach them. I sent an email which of course had a time stamp and miraculously someone called within an hour. I paid for the vehicle to be shipped back to the dealership as I live out of town and they never even advised that they had received the vehicle. But low and behold the vehicle was already back on their website. I had plans to just swap my vehicle and get another one but after this dealing, I'd never purchase anything from them again. More
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Excellent Service From the start, Alberto helped me with very honest and helpful advice and facts. I’m grateful that he was my salesman and couldn’t ask for a better on From the start, Alberto helped me with very honest and helpful advice and facts. I’m grateful that he was my salesman and couldn’t ask for a better one. I came to the delear not knowing if I’d find something but left satisfied. Yazmin also was a great person that help me get approve for my loan it was amazing the services we got here today and really honest and great prices also a big thank you to Sigrid and Jessica for the help in the insurance i will Definitely come back and get my second car from here also my mom you need to go see Alberto mazry he is the one to look for More
Great experience! Thank you! I had a great experience with everyone. I would recommend this dealer to others. Thank you very much for your help. Have a great day! I had a great experience with everyone. I would recommend this dealer to others. Thank you very much for your help. Have a great day! More
Great experience I really enjoyed my experience today. It was quick and easy. Dairo was very knowledgable and made it a comfortable experience. He was very friendly an I really enjoyed my experience today. It was quick and easy. Dairo was very knowledgable and made it a comfortable experience. He was very friendly and explained the process well. More
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Amazing Experience When I say unbelievable experience that could only have been orchestrated by the Lord, I stand in total amazement and praise simultaneously with the p When I say unbelievable experience that could only have been orchestrated by the Lord, I stand in total amazement and praise simultaneously with the purchase of my Maserati. I have been to many Maserati dealership to test drive the Ghibli over the last 5 months. But the candor and professionalism of the Hgreg team is phenomenal. My experience begins with Marcos Gomez, the sales representative. He was very savvy with the benefits thecHgreg Company extends to the customer. He explained the Hgreg business and its platform. This Canadian idea of massive wholesale of luxury cars predominantly off-lease has transcended the shop and purchase strategy of luxury vehicles. Marco's was patient in making sure I get the desire if my heart. He showed me every vehicle I wanted to review. He did not try to show me any other make or model, other than what I wanted. By the time, I made my mind up on a particular, another customer had their eye on the same vehicle. While I was test driving the vehicle, another couple put a contract on the vehicle. But I just remember telling Marco's during the test drive that if this vehicle belongs to that couple that I'll be okay. I really trust God to know that what is for me no ok ne else would get. Marcos told me not to get upset and remain cool. The process to purchase was taking so long that I decided not to wait. During the wait time, all I can say is that Marcos and I testified about how God had done marvelous things in our lives. But Lord behold! When I pulled out the parking lot giving the car I had test drove to the other couple, another Ghibli popped into my husband news feed showing a Grigio metallic Ghibli with only 10k miles. The other vehicle I was looking at had 3 times as many miles. I immediately called Marcos and ask him to hold this car since they really owed me a favor for waiting so long. Marcos said, "I would hold it but we dont have the car here". We pointed him to the website to view this particular car. He searched the website and said that the car hadn't made it to them yet. But he would go and ask the manager to make sure that I get the first right to review. Well, it took about 2 days for the car to make it to Hgreg from the Maserati dealership. Marcos gave time to get there and it took about another 2 days for me to get there. When I saw this beauty, I could not believe it. God once again gave me the desires of my heart and used Marcos to hold the car until I could return. Now Johnny, the was just as remarkable as he strategized to beat my preapproval from my credit union. Overall Marco's and Johny's attitude about mu purchase was delightful. My prayer for this fast approaching Holiday season is that God continuously show Himself to others as this story win more souls to Christ. Thanks Marco's Gomez, Johny Calle, and the Hgreg team on making my vehicle purchase so much more than I could have ever bargained. Best regards, Godsgotit More
Purchasing a car Wow what a awesome experience I had at Hgreg the car salesman was so helpful and so informed. His name is Geraldo Venegas he was a great help....Thank Wow what a awesome experience I had at Hgreg the car salesman was so helpful and so informed. His name is Geraldo Venegas he was a great help....Thank you so much for making this easy and stress free... More
Worst cat buying experience ever! This dealership claims to have the best customer support in the industry but it is far from that. When you are looking to buy a car they seem respons This dealership claims to have the best customer support in the industry but it is far from that. When you are looking to buy a car they seem responsive but after that it is all downhill. Phone and email messages go unreturned. If there are any issues after you buy they pretty much ignore you. My car had an issue with a nail in the tire when it was delivered and they did nothing about it. They blamed the delivery company and that company blamed the dealership meanwhile the customer is left with the bill for a new tire. Additionally, the car was delivered with virtually no gas in the tank. The dealership couldn't even be bothered to fill up the tank despite charging the highest dealer fees around. I ended up paying for new and temp vehicle tags despite telling then multiple times I had the vehicle tags from my old vehicle. The dealership is a sham. They will lie and say anything to get you to buy a car, but will do nothing to help you after. I would recommend avoiding this dealership at all costs. More
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Great experience!! I enjoyed working with Alberto, he was thorough and helped me make my decision to purchase a Cadillac#!! Also they help me with insurance it was a gre I enjoyed working with Alberto, he was thorough and helped me make my decision to purchase a Cadillac#!! Also they help me with insurance it was a great experience from A to Z go see alberto he will help you find the car that you want and you will take the car home. More
Great sales staff can’t wait to shop again No pressure shopping experience very well spoken sales woman and patient. Was happy to show us around and took time to show us everything we wanted to No pressure shopping experience very well spoken sales woman and patient. Was happy to show us around and took time to show us everything we wanted to see. With no hassle. More
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Great and amazing salesperson It was a great experience came all the way down from Tallahassee alberto make surei did not wasted my time he was honest and transparent from point A It was a great experience came all the way down from Tallahassee alberto make surei did not wasted my time he was honest and transparent from point A to Z he told every step that was going to happen thanks to finance and thank to sigrid and jessica for helping me with my insurance everyone here is amazing More