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HGreg.com Orlando
Orlando, FL
2,379 Reviews
At HGreg.com, we stand behind the quality of our vehicles and want you to be completely satisfied with your purchase. That's why we offer a 5-day, or up to 500 mile exchange policy. If you're not completely satisfied with your purchase, you may conveniently exchange it for another pre-owned vehicle within 5 days or 500 miles (whichever comes first) of your purchase. Please note that certain restrictions apply, and the exchange is subject to the terms and conditions of our policy. You can review our policy in full before making your purchase. If you have any questions or concerns, please contact us for assistance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:30 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:30 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,379 reviews
April 02, 2024
Bad conditions and check the cars when buying because when I bought mine it had damage and they at no time said anything in order to sell they speak wonders for you to buy gentlemen a lot of watch out fo when I bought mine it had damage and they at no time said anything in order to sell they speak wonders for you to buy gentlemen a lot of watch out for this dealer More
by Osley
Employees Worked With
I don't remember the name well but I know it was from Colombia.
March 31, 2024
Usually a negative person when it comes to buying a car. Geraldo has changed the narrative completely fort me. Thank you so much for helping me with my new truck Geraldo has changed the narrative completely fort me. Thank you so much for helping me with my new truck More
by danielseals423
Employees Worked With
Geraldo V
March 28, 2024
A big thank you to our Salesman Geraldo. His dedication and transparency was so appreciated. I'm now the owner of a "New to me" Mini Cooper for a fair price. We named her "Stella"!! His dedication and transparency was so appreciated. I'm now the owner of a "New to me" Mini Cooper for a fair price. We named her "Stella"!! More
by phelm69
Employees Worked With
Geraldo
March 19, 2024
I purchased a Nissan last month and we just got a flat tire. Went to change the tire and the tires are locked. We were not given the key to unlock the tires. When I called HGreg I was told to take the tire. Went to change the tire and the tires are locked. We were not given the key to unlock the tires. When I called HGreg I was told to take the car back to them, so they could break the locks. Really? We are stuck in the middle of the road with no way of changing the flat tire. More
by cherryo143
March 01, 2024
On 12/12/23 I bought a 2022 Toyota Highlander with 13,000 miles on it. I had a contract I agreed on and signed. The business manager took my original contract changed the numbers on it and had me sign it aga miles on it. I had a contract I agreed on and signed. The business manager took my original contract changed the numbers on it and had me sign it again. I was charged for 2 warranties that I had absolutely no idea about plus an additional $1,000 on who knows what. The business manager took my original contract plus he took everything else I signed. Shortly after I noticed I was overcharged we started realizing things were wrong with the vehicle. First of all everything in the hood was loose, missing caps, clamps broken, bolts missing. The engine was missing 10 bolts. It didn't matter what you touched in the hood everything was loose. The battery could have fallen out at any time, wires were just hanging loose, the electrical box cap was just hanging. It has frame damage and structure damage and has an airbag malfunction. I was completely unaware of this. I went to sell my car and was told I cannot because Hgreg never sent in the correct paperwork to the DMV for the title. Hgreg has voided my registration completely while they were "trying to get my title." So legally I cannot drive my vehicle that I paid 41k. Hgreg never turned the title over to the dmv because they said they lost it. I don't think Hgreg ever had the title before they sold the vehicle to me. So now I am stuck paying on a loan for a vehicle that has no title. More
by Samanthadash159
February 23, 2024
I purchased my business vehicle. Justin Winn was my salesperson and he was great. He walked me through the process and made it very smooth. He was friendly and knowledgeable. I Justin Winn was my salesperson and he was great. He walked me through the process and made it very smooth. He was friendly and knowledgeable. I had a great experience. More
by adminIE
Employees Worked With
Justin Winn
