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HGreg.com Orlando

Orlando, FL

Overview
Reviews
Vehicles
4.3
2,318 Reviews
Call Dealership (833) 331-0428
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2510 Jetport Dr

Orlando, FL

32809

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Showing 2,318 reviews

October 28, 2023

Muy profesional mostró toda la ayuda e inquietudes que tuvimos en la compra, facilitando todo el transmite. More

by Odalis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
Report | Print
Oct 30, 2023 -

HGreg.com Orlando responded

Odalis, gracias por compartir su experiencia en HGreg Orlando. Nos alegra saber que nuestro equipo pudo ayudarle a facilitar todo el proceso de compra, ya que sabemos que puede ser un momento retador para nuestros clientes. Gracias por elegirnos!

October 27, 2023

We just want to thank you for making our purchaae very pleasant and easy. Thank you for the excellent service. More

by gacusanlaurenangelica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johny Calle, Mauricio Abadia
Report | Print
Oct 30, 2023 -

HGreg.com Orlando responded

We're so glad to know your purchase was a pleasant and easy experience at HGreg Orlando - Congratulations on your new ride! Thank you for the kind words about our service, we appreciate it and hope to see you again in the future if you need assistance or want to purchase again from us. Have a wonderful day!

Oct 30, 2023 -

gacusanlaurenangelica responded

Excellent Service!

October 27, 2023

After driving off in my truck I realized that all of my floor mats were missing. Contacted my salesman and was told my truck was sold as is. I pointed out that it was advertised as having floor mats but to More

by BrianG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eli Tolliver
Report | Print
Nov 01, 2023 -

HGreg.com Orlando responded

Brian, I'm sorry to read about your experience with the missing floor mats. This is not how we want our customers to feel after a purchase and it's clear that we've missed the mark here. We'd like an opportunity to make things right for you - if you're willing, please reach out directly so we can discuss this further. Thank you, Tommy Hung - General Sales Manager - 786-697-1408

Nov 01, 2023 -

BrianG responded

A wasted call. Basically you wanted to sound supportive in your public review response, but on the phone you give no support at all. You said that just because an ad claims something with one of your vehicles, those are just possibilities of what it came with new and doesn’t necessarily mean the vehicle is coming with it. Extremely deceiving and unethical to say the least. And no doubt your customers would like to know this. I purchased new mats that you shorted me at my own expense. You didn’t offer to make anything right in my situation and you continue to “miss the mark”! Brian Gray

October 22, 2023

Excelente atención, muy profesional, respondió todas las inquietudes, muy agradecido con toda su atención.100% recomendado. More

by jose2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
Report | Print
Oct 23, 2023 -

HGreg.com Orlando responded

Gracias por la recomendación! Nos alegra saber que tuvo una experiencia positiva en HGreg Orlando y que todas sus inquietudes fueron atendidas. Esperamos verle de nuevo!

October 21, 2023

The sales man was amazing, super attentive and overall the interaction and location was great. 100% would recommend it to others! More

by keyshla.lorenzo.kl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
Report | Print
Oct 23, 2023 -

HGreg.com Orlando responded

Keyshla, we're so glad to know you had a positive experience with our sales team at HGreg Orlando! Thanks for recommending us, we appreciate your support.

October 20, 2023

He was very helpful informative patient and efficient with my husband I will definitely come back to work with him when I get my car More

by Kimberlysmom602
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
Report | Print
Oct 20, 2023 -

HGreg.com Orlando responded

Kimberly, we're delighted to know that our team at HGreg Orlando was able to provide you with a helpful and efficient experience. We look forward to assisting you again when it's time for your new car!

October 20, 2023

He was very helpful and a great sell man he help me pick a good car that will help me get to work and back home u guys a very professional at what u guys do I would definitely recommend you guys to my frien More

by Hondalover911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
Report | Print
Oct 20, 2023 -

HGreg.com Orlando responded

We're so glad to know you had a positive experience at HGreg Orlando and found the perfect car for your needs. We appreciate your recommendation to friends and family - that's one of the highest compliments we can receive! Safe travels in your new vehicle.

October 19, 2023

Maurisio lo recomiendo es mi es diciembre en su trabajo y muy amable lo recomiendo More

by Rodriguezstarling00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
Report | Print
Oct 20, 2023 -

HGreg.com Orlando responded

Hola! Apreciamos mucho su calificación de cinco estrellas y su reseña positiva de Mauricio. Nos alegra mucho saber que nuestro equipo le brindó una experiencia agradable en HGreg Orlando! Gracias por venir.

October 18, 2023

Mauricio was very informative and super helpful. I came to him with a problem and he was there with solutions. There wasn’t any pressure to choose or commit to a vehicle. More

by Britney.urena22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
Report | Print
Oct 19, 2023 -

HGreg.com Orlando responded

Thanks for putting your trust in our team, Britney! It's great to hear that Mauricio was a huge help during your car search at HGreg Orlando - we're always happy to provide solutions and answer your questions. Safe travels!

October 13, 2023

Their dealers fees are extremely high at $1299. That's the most I've ever seen on any dealer. Make sure you ask about the fees before you go there. More

by fairmcp8
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Employees are great, it's just the dealer and their super high fees
Report | Print
Oct 20, 2023 -

HGreg.com Orlando responded

We're sorry to see that you were unhappy with our dealer fees. We strive for transparency in all aspects of the car buying process, including costs and fees. We would be more than willing to see if the numbers will work for you once we can get the deal approved. If you are willing to discuss this further, please contact me directly. Thank you, Tommy Hung - General Sales Manager - 786-697-1408

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