HGreg.com Orlando

Superior and a WOW!!! Experience Me and hubby firsttime walking in this dealership. We had our own anticipated thoughts "someone is going to approach us and tell us what car to purcha Me and hubby firsttime walking in this dealership. We had our own anticipated thoughts "someone is going to approach us and tell us what car to purchase and would be more interested in a down payment". Our thoughts was proven to be WRONG! This dealership has an organized non-stressful process which is customer focused and friendly. Jazmin Martinez, a nice and friendly sales rep, greeted us. She explained the dealership car purchase step process and put our wrong thoughts to ease. The process is organized OMG! Something we never experienced before in purchasing a car. She introduced us to Ameur Benaudia who is also professional and polite. We took the cars "of our choice" on a test drive. Ameur is knowledgeable about the cars and answered all our questions. One thing that stood out with Ameur is he is very polite and has excellent listening skills. We told him which vehicle we wanted and our terms of purchasing it. The manager Vince is professional, positive and knowledgeable. He care about you getting in the car of your choice hassle free. These three individuals are professional, friendly, polite and contributed to me purchasing the car of my choice at my terms. Kudos to you for being customer focused. Jazmin, Ameur and Vince work well together and made my purchase a superior experience! A WOW! experience!!! I must also mention Sanny, the Finance Manager... teeheehee. His humor is hilarious! I love this dealership and would definitely recommend friends, family!!! 👍👍👍 More

Great Experience Car buying is streamlined, great service, no haggle and friendly helpful employees! Trade in experience also was very easy and right on. Thank you Orl Car buying is streamlined, great service, no haggle and friendly helpful employees! Trade in experience also was very easy and right on. Thank you Orlando HGreg.com. More

Great New Dealer Experience Geraldo was extremely helpful, friendly, and knowledgeable about the vehicle I wanted to purchase. He along with store manager Karlos made my car buyi Geraldo was extremely helpful, friendly, and knowledgeable about the vehicle I wanted to purchase. He along with store manager Karlos made my car buying experience quick and painless! Would definitely recommend Hgreg Orlando to friends and family! More

I had a very good experience. Geraldo Venegad was awesome My experience was great. Gerald Venegas was awesome. Everyone was helpful I’ll be back in six months to get my SUV I Will be looking My experience was great. Gerald Venegas was awesome. Everyone was helpful I’ll be back in six months to get my SUV I Will be looking More

Peace of Mind Visited Hgreg Orlando last Thursday and had the pleasure of working with Alex and Sigrid. Purchased my first car and couldn’t have had an easier exper Visited Hgreg Orlando last Thursday and had the pleasure of working with Alex and Sigrid. Purchased my first car and couldn’t have had an easier experience. Was worried about my credit and didn’t feel judged or pressured at any point. Their dealers aren’t on commission so there is no rushing about or haggling. Still I received a more than fair price for my car and actually found the same car at other dealers for 7-10 grand more so I got a great deal. Hgreg’s approach to car shopping is what I would like to call “human.” After 2 days of walking around hot parking lots followed by unscrupulous dealers, I walked into Hgreg 5 hours before they closed not expecting much. At that point, I didn’t even want to buy a car. I was greeted by a beautiful airy facility with air conditioning and relaxing music. Two hosts greeted us, took our information, and connected us with Alex Cortes. The 3 of us sat at a counter where Alex went over the mission statement of the company and then asked us what kind of car we were interested in. I had marked down some cars in advance but he took the time to show us some of their stock online. He was completely transparent and actually showed us the CarFax and v report for every car we were interested in so I could decide in advance if I wanted to even look at the car. While we were chatting, Alex’s manager came by to introduce himself. I was happy not to be in someone’s office or a cubicle- everything was very in the open and transparent- no weird back room dealing with prices. Alex then requested the cars we were interested in to be pulled to the front (their policy is that they can pull 2 at a time) so there is no traipsing all over a hot parking lot while the dealer locates their stock. Talk about professionalism! My husband and I chatted about the pros and cons of the cars while Alex chimed in with good info when necessary. He never interrupted us and it never felt like we couldn’t speak freely about the car. Alex even pointed out little dings or marks because he wants us to be fully aware of what we are purchasing- no surprises 3 days later when you see the car in another light. We fell in love with one car in particular but I needed time to think about it. We said we were going to grab a bite and Alex was so kind about it. He was totally supportive- no stressful comments like “oh it may not be here when you come back.” We returned an hour later and purchased the car in a very short time frame. It was near end of business but we were not rushed- everyone at Hgreg loves their job and are truly there to help customers. I’ve heard nightmares about it taking hours to purchase a car but Hgreg’s operation is a smooth one so we were in and out. My husband was trying to add me to his insurance but we experienced a snafu. We were directed to their car insurance expert, Sigrid, who at the end of business was excited to help us and found a policy that cut our costs in half. Alex stayed with us throughout the process ensuring our paperwork was completed in a quick time frame. While they took us through our paperwork, their staff cleaned our car and prepped it for us to take the same day. I will never go anywhere else. More

Great experience Great experience. Straight forward process. Full transparency. From sales to financing to insurance assistance, smooth and great experience. Will reco Great experience. Straight forward process. Full transparency. From sales to financing to insurance assistance, smooth and great experience. Will recommend this delearship to friends and family. More

Very good experience! We have a great experience with the process and was very well explain by our sales representative. We will come back for our next car. We have a great experience with the process and was very well explain by our sales representative. We will come back for our next car. More

Cadmar tremendeous They are good in every part of the dealership since u walk in the door but it did take a long time to get us into a car .if the process could be a lot They are good in every part of the dealership since u walk in the door but it did take a long time to get us into a car .if the process could be a lot quicker it will be a great place but up to its standard is a good place More

Just starting out There were a few mistakes made that were probably because they just opened a few days before we bought our vehicle. But the price was very fair and t There were a few mistakes made that were probably because they just opened a few days before we bought our vehicle. But the price was very fair and there was not high pressure sale tactics, so we liked that. More

Fair ,professional and rational Great experience,great people ,very professional and friendly.Dairo and Shany did a great job for me. I would highly recomend it . Bmw bmw bmw :) Great experience,great people ,very professional and friendly.Dairo and Shany did a great job for me. I would highly recomend it . Bmw bmw bmw :) More