HGreg.com Orlando

Great 1st time buying experience This was my first time buying and financing a car. Tommy met us and immediately made us feel welcome and listened to exactly what I was looking for. W This was my first time buying and financing a car. Tommy met us and immediately made us feel welcome and listened to exactly what I was looking for. We took the night to think it over and had no pressure to wait and come back. I came back early the next morning and Tommy had the car waiting and even was able to get a cosmetic issue fixed before I bought the car. Then Kashif was amazing getting me the best financing he could and finding the best deals he could. Overall my experience was amazing and would definitely recommend. More

HGreg They definitely do things differently here. I was able to purchase the car I wanted. Also, I was able to receive my new tag successfully. They definitely do things differently here. I was able to purchase the car I wanted. Also, I was able to receive my new tag successfully. More

Best Experience!!!! Going to Hgreg had to be the best car shopping experience I’ve ever had hands down. From the professionalism to the service and management, It was all Going to Hgreg had to be the best car shopping experience I’ve ever had hands down. From the professionalism to the service and management, It was all top notch. If you ever need a car you need to see Marcos, who made the experience that much comfortable. Very knowledgeable and helpful. Thanks to Johnny for helping with the finance absolutely great guy and can’t forget Vincent and Nelson. Can’t thank you guys enough for making this happen!! Definitely going back! More

Awesome employees! From the moment I walked in I felt that I was in an envoy that I would feel comfortable buying a car. Everyone was in a good mood and willing to help. From the moment I walked in I felt that I was in an envoy that I would feel comfortable buying a car. Everyone was in a good mood and willing to help. My salesperson was Randy and he was so helpful the entire time! He helped pick out the car I ended up buying and every step along the way. Randy even came outside to speed up the process in giving me my car after it was purchased. I could not be more happy with his help. Ozkan was also great with finding a payment plan that worked for me. There was also a gentleman who offered to fill up my tank before we left (I wish I had gotten his name) and manager offered to give me a full detail job in a few days. Overall great experience! Thanks again to everyone who helped. More

Fee’s Got a car that cost $8,779 and ended up paying $10,600 for the car in total. Yes I understand the tax which was around $665 but the dealer fee is $899 Got a car that cost $8,779 and ended up paying $10,600 for the car in total. Yes I understand the tax which was around $665 but the dealer fee is $899 and all the other fees that charge you are ridiculous. The Guy who helped me his name was Ameur( Benny) but when we said we were going to buy the car and made the deal we never seen him again. He was good with helping us and everything up until we made the deal. Oh and if you go make sure you don’t bring cash it took 3 ladies to count and over 30 minutes. More

Stop pushing a bad deal #1. If you like a car here, bring your own financing - the finance employee sat with me for 10 mimutes, after I was at the dealership for 5 hrs, befor #1. If you like a car here, bring your own financing - the finance employee sat with me for 10 mimutes, after I was at the dealership for 5 hrs, before leaving the room just for a ‘manager’ to come back in and try to push a bad financing deal, then I left. #2. The non-commission sales rep that “doesn’t like to follow up“ keeps blowing up my phone trying to push a bad 7 year finance deal on a former rental car with infinite scratches and a blown subwoofer. #3. The whole customer experience is very shady - they keep your trade in keys and check you in like an airport to make you feel like you can’t leave. Then they use “time invest” tactics to keep you at the dealership all day so that once you finally see a finance employee 5 hours later to finally find out your monthly payment you will just cave because you invested so much time. Once you see the finance person(only one that matters), they will not negotiate or work to make your goals possible, they will not recommend a cheaper option that would actually be a good option for you, then if you walk out they will blow up your phone pushing a horrible financing deal that would 100% leave you upside down or underwater on your car. #4. My insurance company was not open by this time and to leave the dealership, the car needed insurance. My first question is, why am I getting insurance when I don’t even know if I want the car yet and I haven’t sat down with finance to see if a monthly payment could work? Yup, I believe they sat me at the Insurance department before even speaking to finance as another “time invest” tactic. The quoted insurance I was given at HGregs insurance department was $222. I bought insurance by myself today and it was $59, yeah(THAT CRAZY). #5. I just bought a car today at Sport Mazda with Reggie and got to see what a car buying experience should be, I had to negotiate but the commission rep at sport mazda made the deal happen and got me a better car with a 7 year, 100k bumper to bumper warranty with a lower payment and rate. BOOM. #6. If you NEED to have a car that’s here: - bring your own financing - TELL HGREG YOU DO NOT HAVE ALL DAY TO GIVE TO THEM! - The car at this dealer may be the cheapest around, but it is FOR A REASON More

Great Experience Very friendly and efficiently run. We liked the fact that the salespeople are not motivated by commission. We felt like we got a good price for our Very friendly and efficiently run. We liked the fact that the salespeople are not motivated by commission. We felt like we got a good price for our car. More

Best prices and selections I could find in Central Florida I had been looking for a newer, low mileage vehicle to replace my older car. When I finally decided on the make and model that I wanted, I began searc I had been looking for a newer, low mileage vehicle to replace my older car. When I finally decided on the make and model that I wanted, I began searching the Internet for dealers that had what I was looking for. HGreg had exactly what I wanted and at a price that was considerably lower than the competition. I searched high and low, and even considered those sites that would deliver a car to me that weren't local. Nobody could beat the value of the choices available at HGreg. The sales representative was very helpful and took all the time I needed to answer questions, drive the car, explain how HGreg is a little different than many other dealers and was just plain friendly. He, Scott Martin, even came in on his day off to make sure I got the car I wanted. It was the only day I could come in and Scott saw to it that everything went as smooth as possible for me. All the people that I dealt with at the Orlando HGreg dealership were helpful and did whatever they could to make my buying experience as pleasant as possible. The area that they need to improve on is how long it takes to get everything done. I didn't finance my purchase,and had all my resources and information available but it still took over three hours to drive away with my car. Each department took longer than I felt it should have to deliver the vehicle more quickly. Other than that, I can't say anything negative about HGreg at this time. As a matter of fact, I'm in the market for a second used car and am considering them at the top of my list of dealers to buy from. If they were quicker with their sales process, I would give them five stars. More

The seller left When my finance was being analyzed, the seller just left the store store, and he even told me. Me and my wife just got lost. We didn’t like that sit When my finance was being analyzed, the seller just left the store store, and he even told me. Me and my wife just got lost. We didn’t like that situation. But the rest was fine. Only another consideration is about luxcare, I paid 999usd for that and they didn’t apply correctly, my car has a lot of stains now. I really appreciate if they could make the service again. More

Great job Excellent customer care, provided lots of info about the vehicle, and never hassled me about getting into something I didn’t want to. Thank you for th Excellent customer care, provided lots of info about the vehicle, and never hassled me about getting into something I didn’t want to. Thank you for the great service More