HGreg.com Orlando
Orlando, FL
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Good service I like everything and excellent customer service thank you and visit u location first time and very happy good jobs thank you everyone and thank I like everything and excellent customer service thank you and visit u location first time and very happy good jobs thank you everyone and thank More
Yashira is amazing From the beginning I was working with Yashira and she was going above and beyond to help me find my car. She was patient, kind, and took into consider From the beginning I was working with Yashira and she was going above and beyond to help me find my car. She was patient, kind, and took into consideration every one of my concerns and desires when it came to the car I wanted. Left the dealership very satisfied. More
Great place great people I seen the car I wanted online I decided to stop by the Orlando dealership and as soon as I got there this dealership wow me with the selection of car I seen the car I wanted online I decided to stop by the Orlando dealership and as soon as I got there this dealership wow me with the selection of cars they have plus the choices of vehicles. What surprise me was the customer services I received from everyone especially the nice sells woman ( Yashira) that took good care of me . This was by far the best dealership I’ve been to More
An overall great experience Hgreg is what car buying should be. Chuck made the whole process enjoyable and easy. I was hesitant about buying a car since the whole process in othe Hgreg is what car buying should be. Chuck made the whole process enjoyable and easy. I was hesitant about buying a car since the whole process in other dealerships is long, stressful and in most cases you leave empty handed and disappointed. Chuck was with me during the whole process answering any questions I had. He's very knowledgeable, patient, personable, and an overall great human being. Another great asset to the HGreg family is Finance Manager Crista. She made the process fast, easy, and painless. At HGreg you feel like family. **Suggestion** Charge a little more and provide 2 sets of keys with the remote and a full tank of gas that way the customer can enjoy the car worry-free More
The car was not properly prepared The staff, including Chasity were enthusiastic and hard working however, The car I purchased clearly had not gone through an inspection since several The staff, including Chasity were enthusiastic and hard working however, The car I purchased clearly had not gone through an inspection since several obvious items should have been taken care of to enhance customer satisfaction and loyalty including a damaged interior door handle and wheels that had considerable curb damage. Once I travelled home, I realized that the passenger remote mirror did not work to adjust or to close. I realize that it was an “as is” purchase and will have to pay for the repairs. I was also only given one key fob requiring me to purchase an additional one for nearly $500. Additionally, the hard working prep folks had to use inadequate hand tools to remove license plates taking considerable time. Not a way to get referrals on customer loyalty. More
Pleasantly surprised We came in tired, after visiting 2 other dealerships and feeling like chum, we were just ready to go home,but decided to try one more place,the staff We came in tired, after visiting 2 other dealerships and feeling like chum, we were just ready to go home,but decided to try one more place,the staff was courteous,and helpful, with out the desperate vibe that is felt with most dealers, chuck,shanley the credit mgr. And jamel all made us feel like we mattered More
Adequate Dealing with the one price and system that H Greg has put in place is interesting. and somewhat efficient. We were paying cash for our vehicle and Dealing with the one price and system that H Greg has put in place is interesting. and somewhat efficient. We were paying cash for our vehicle and felt that we could’ve gotten the experience over in last time. Other than that the experience was pleasant. I am pleased with my vehicle purchase. More
Definitely enjoyed the buying process I enjoyed purchasing my vehicle from HGreg. I liked the transparency of the purchase price and how the CarFax reports are available on their website t I enjoyed purchasing my vehicle from HGreg. I liked the transparency of the purchase price and how the CarFax reports are available on their website to look at the vehicles' history. Clementine was very courteous and friendly when checking in. Chuck and Alexander were very helpful and professional throughout the whole process. They provided all the documentation to my lender in a timely manner. I noticed an issue with my vehicle and they are currently in the process of fixing it. I will definitely recommend HGreg and especially Chuck and Alexander to anyone looking to buy a car. Suggestions: The delivery of the car could be improved; after I signed all the documents, it took over an hour to get the car. I was surprised that the car only had a quarter tank of gas when it was given to me; in my opinion, it would be better if HGreg charged $50 more and give a full tank to each customer. Overall, it was a pleasant experience. More
Best service ever buying a car From the time you walk in there is no pressure! And there are plenty of great cars to choose from. The place is so clean and inviting, all the staff i From the time you walk in there is no pressure! And there are plenty of great cars to choose from. The place is so clean and inviting, all the staff is in nice uniforms and not one person approached us with this over the top salesman attitude, like most places. ( no commissions they say). I bought a 2015 Tesla and the finance lady was great to deal with , super quick and easy! Also the delivery crew was great , they took my old tag and epass and made sure everything was ok and I was off, my kids are coming of age to buy a car in the next two years and I will be there !! More
Excellent Customer Service Manny was knowledgeable, patient, and thorough. It was an overall good car buying experience. I would recommend to a friend and family members. Manny was knowledgeable, patient, and thorough. It was an overall good car buying experience. I would recommend to a friend and family members. Thank you. More