HGreg.com Orlando

Best Customer Service Everyone we had a pleasure to work with were very nice and caring people. When we walked in, we were checked in with the girl up front and then Marcos Everyone we had a pleasure to work with were very nice and caring people. When we walked in, we were checked in with the girl up front and then Marcos came and greeted us. Marcos was our sales consultant and he did a fantastic job. My boyfriend and I came in to look at a specific car and after talking to Marcos, he was able to help us find another one of the same car so that we had more than one option. We ended up buying the one he showed us as our Plan B because it was a year newer and just was a better car for us overall. After Marcos helped us find the perfect car, Christa in the finance department was able to run through a bunch of different scenarios with us. This really helped us in the car buying process since it was our first time buying a car together. She was absolutely wonderful and really cared about us. Not only did Marcos and Christa help us with everything but they both reached out to us the next day to ensure we were happy with our decision! We couldn't have done it without them. More

Great experience Like most people I hate t go to car dealerships. This visit however was a truly phenominal experience. Emily Gomez handled my questions and understood Like most people I hate t go to car dealerships. This visit however was a truly phenominal experience. Emily Gomez handled my questions and understood my need for expedience with true professionalism. We had the documents reviewed, looked at 3 cars, I made my selection and she had everything ready to go forward all in under 1.5 hours total time. Chrysta in finance completed my deal and had me at the cashier with a friendly professional manner and in under 30 minutes. Great team work and all very accommodating and friendly. More

Got My Dream Car Very friendly and helpful staff! Chuck Simpson made the car purchasing experience that I once dread a pleasant and fun experience! I was able to pick Very friendly and helpful staff! Chuck Simpson made the car purchasing experience that I once dread a pleasant and fun experience! I was able to pick out my dream car without having to deal with haggling since they already have amazing pricing. Sigrid and Shany were great helps as well. I'll be recommending HGreg to others! More

Car buying surprising easy My experience was very positive a complete departure from traditional dealerships. My salesperson was Yasmin Martinez. She knowledgeable, patient and My experience was very positive a complete departure from traditional dealerships. My salesperson was Yasmin Martinez. She knowledgeable, patient and very accommodating. I also would like to mention the finance department, Johnny Calle was super pleasant and precise. Thank you for showing me that there is a better way to buy a car. More

Amazing experience - Marcos Gomez and team are top notch. Marcos Gomez heads up the best sales team experience I've ever had in buying a car. Kudus to the whole team and to Marcos who is there to exceed his Marcos Gomez heads up the best sales team experience I've ever had in buying a car. Kudus to the whole team and to Marcos who is there to exceed his costumers needs in any way he can. I never felt like he was unavailable and when he was focused on you the information he provided was spot on... really, really impressive. He's a very straight shooter and knows his stuff. Very humble and God fearing, he even leads his people on prayer every week.... God bless him and his team! He's got an amazing support staff: - Carlos Manin, Keymaster - The man stayed behind in the wee hours of 2am and made sure I had everything i needed - he helped me transfer my stuff from my old car into my new one. Also saved me my florida e-pass, bless him. - Tommy Hung, thrill expert - put his hands up and enjoyed the rollercoaster experience I gladly gave him in my to-be Q50. Great guy - very knowledgable on the Infinity line of cars. - Yashira - thrill newbe - enjoyed her company and guidance while test driving. Great laugh! - Jasmine the Fianace Queen - Wondeful woman who was nothing but straightforward about costs. She helped get my rate down... Super happy about that! Thank you!! - Sigrid, Insurance Overlord - Taught me a bit about auto-insurance and helped my find a better rate... Thanks! I would definitely recommend Marcos to anybody else. The financing department went very smoothly. Therefore I would still recommend this dealership to anybody that doesn't want to deal with the B.S. of traditional dealerships. Their prices are reasonably Fair compared to CarMax where their prices are usually at Kelley blue book or above... I am extremely happy! Thank you to Marcos Gomez for the experience and taking care of me. Thanks to all the staff at Hgregg dealership. More

Marcos was the BEST sales man ever dealt with I drove 2 hours to get to this dealership, When I arrived at the Hgreg I was greeted by Marcos. He was wonderful to talk to easy going and very hel I drove 2 hours to get to this dealership, When I arrived at the Hgreg I was greeted by Marcos. He was wonderful to talk to easy going and very helpful. I made his life a little easier because I knew exactly what I wanted. I enjoyed my test drive with him very much, and he explained everything to me to the best of his knowledge. He did not B.S. me around like other salesman would, if he didn't know the answer to my question. because I did test him. I would definitely recommend Marcos to anybody else. During the dealing process he was very helpful even though he had another customers ahead of me. He always made sure to make contact and eye contact with me, which I appreciated while I waited for the dealing process. I soon realized there is no haggling with this dealership besides for your trade in. The price is the price plus the fees and taxes clear-cut. I tried to haggle them down a little bit more but no cigar! The process wasn't too bad, little long since I've been there since 1pm and I left after they closed. but that's also because I decided to take my trade-in and sell it at CarMax. since they would give me more money for it by almost 2k. The team members at hgreg weren't offended about it, because they can only offer you so much. which I understand and CarMax has $$$ deeper pockets. Still throughout the whole process all the staff was very friendly. Moreover I can't review too much about the financing department, since I was paying cash for my vehicle. But it was very easy and smooth. The rest of the process was pretty easy after that. I was a little disappointed in the detailing department or lack there of. The car was pretty clean when I took it for a test drive. when I left the dealership it was night time already, so I didn't get a good look over of the vehicle. The next morning I noticed the car was still Dusty like it was when I took the test drive. The rims were still slightly dirty and the inside windshield was hazy. So I take it, it never got washed, because the door jambs weren't wet but it still look good. Since we were buying the car for my wife. She had the biggest disappointment. Sometimes the little things go a long way. Therefore I would still recommend this dealership to anybody that doesn't want to deal with the B.S. of traditional dealerships. Their prices are reasonably Fair compared to CarMax where their prices are usually at Kelley blue book or above... In the end I drove home in my new car oh I mean my wife's new car HAPPY. Even though I had a 2-hour ride home. Thank you to Marcos Gomez for the experience and taking care of me. Thanks to all the staff at Hgregg dealership. Sincerely Arthur More

Great Places To Buy A Car i Check Online A few vehicle for my son who going out state to college i was greet By Robert Espejo he tell me to follow him to his desk station he ex i Check Online A few vehicle for my son who going out state to college i was greet By Robert Espejo he tell me to follow him to his desk station he explain how to buy a car without negotiating showed me the carfax and auto check before we see the car i never knew about auto check that tool is helpful give you more details about the car you are buying the process was smooth and easy...Excellent Service i recommend to See Robert The Dominican Sensation More

Great no hassle experience The entire buying prices was easy and hassle free. The vehicle we initially went to see was no longer available but our sales person Geraldo did a gre The entire buying prices was easy and hassle free. The vehicle we initially went to see was no longer available but our sales person Geraldo did a great job of showing us similar offerings and ultimately helps us find a vehicle that fit all our needs. Our financing was handled by Johnny who did a wonderful job of finding us the best rate available. More

This is good place to get vehicles good service,nice people and good price!sales man he is very good Always smile to people. We like this place. I am gonna stay this dealership in the good service,nice people and good price!sales man he is very good Always smile to people. We like this place. I am gonna stay this dealership in the future! More

Salesman review The salesman was very good explaining the process of the dealership. Very helpful in helping look at the car I was looking for. He never hurried me. The salesman was very good explaining the process of the dealership. Very helpful in helping look at the car I was looking for. He never hurried me. Very polite. More