HGreg.com Orlando
Orlando, FL
Filter Reviews by Keyword
By Type
Showing 2,318 reviews
Great customer service! Super pleased with the service provided by Marcos Gomez, we were able to do our trade and get a vehicle that we really liked, thanks to his suggestion Super pleased with the service provided by Marcos Gomez, we were able to do our trade and get a vehicle that we really liked, thanks to his suggestions! I would have appreciated a little better time management; our trade could have been appraised while we test drove other cars, and the one we picked could have been cleaned while we did our paperwork-to save some time. We ended up being there over 5 hours, but other than that it was great service!! More
Was a good shopping experience, long day but worth the wait. Was good sales representative, but a lot of customers, I would try to expand certain departments to deal with the volume of customers. Good sales repr Was good sales representative, but a lot of customers, I would try to expand certain departments to deal with the volume of customers. Good sales representatives though. More
Marcos is your man! My husband and I decided to pay a visit to hgreg on our way to Tampa (we live in Lake Mary) to look at another vehicle. We were thankful to be introdu My husband and I decided to pay a visit to hgreg on our way to Tampa (we live in Lake Mary) to look at another vehicle. We were thankful to be introduced to Marcos, who took the time to show us about 7 different vehicles. Marcos is very knowledgeable about the vehicles (very upfront) and we ended up trading in our 2009 Cadillac for a 2016. We couldn’t be more excited. We actually went in looking at a Mercedes but the Cadillac was a much better find and buy. Also visit Crista S in financing/titles she was great!! More
Trustworthy and Painless I searched for a vehicle online for 2 weeks - I’m a deliberative person, because value is too important to me. I did not want to experience buyer’s re I searched for a vehicle online for 2 weeks - I’m a deliberative person, because value is too important to me. I did not want to experience buyer’s remorse. I found the vehicle I purchased online; the information provided was accurate, which made the process as quick as could be. The staff worked together to help me remember all of the things I should inspect the vehicle for to ensure I would be happy with the purchase after I left. They were also very friendly and accommodating. If I am ever in the market for a vehicle again, I will definitely return. I don’t like wasting my time, and these guys definitely made sure that was not the case. Their business model works in favor of their customers and just about everyone here hustles to please. More
No hassle. Quick. Easy. Super helpful. Alexander Avila, you were awesome. Not only for helping us find our dream car, but making us feel comfortable in an intimidating environment and with Alexander Avila, you were awesome. Not only for helping us find our dream car, but making us feel comfortable in an intimidating environment and with our own anxious buying nerves. Hgreg is the ikea of car shopping. It was a great expierence and would recommend it to anyone. Wish there was WiFi, other than that.... pretty freaking great. We will be buying our next car there. More
Stressless purchase! When we arrived at HGreg we were assigned to Marcos, who from the first moment didn’t try to sell us but to support us on our purchase - a really big When we arrived at HGreg we were assigned to Marcos, who from the first moment didn’t try to sell us but to support us on our purchase - a really big difference! He made sure we had a plan A, a B and a C and also that we had all information required to support us on our decision. Everyone that was involved on the process from finance to insurance to deliver the vehicule were absolute professionals and very respectful. We felt confortable during the whole process and confident that we were getting the best support. Thank you very much Marcos and team! More
Extraordinary buying experience!!! Nice, pleasant car buying experience. New, innovative car buying concept. No price negotiating involved since their prices are the best in the market, Nice, pleasant car buying experience. New, innovative car buying concept. No price negotiating involved since their prices are the best in the market, well below book values plus their salespeople are not paid by commission. Marcos was very well experienced and professional and most importantly, not pushy. Luis and Karlos from the supervising staff were also helpful and supportive. Crista from the financial department was very professional and went the extra mile to make it a second to none overall experience. Sigrid from the on site insurance company (Florida one) was also very professional and didn't stop searching until she got us the best insurance coverage deal. Again, an overall and extraordinary buying experience!!! Traditional car buying is finally getting obsolete. This is how all car dealerships should be treating their customers. Keep up the great work guys!!! I'm definitely recommending!!! More
Overall great experience Joel, my sales person, was amazing to work with. And once I got to the finance office, that experience with Johny was quick and easy. However, en rout Joel, my sales person, was amazing to work with. And once I got to the finance office, that experience with Johny was quick and easy. However, en route to the final closing, they didn't work well with my credit union at all. Not happy with the (cleanliness) condition of the car upon delivery. And when taking delivery, there was an insurance desk where they demanded that I call my insurance company to update my purchase on the spot. Unacceptable - never been ordered to do that in my history of buying vehicles. More
Best Black Friday Experience Ever Visited HGREG dealership looking to buy a Hyundai Santa Fe, and as waited with my wife waiting for someone to take care of us when Marco Gomez, a sale Visited HGREG dealership looking to buy a Hyundai Santa Fe, and as waited with my wife waiting for someone to take care of us when Marco Gomez, a salesman approached us asking if we were been taken care of. At that moment, he immediately started to talk to us about the benefits of buying through HGREG, he was very knowledgeable of the information he was giving us. He also search for the vehicle we were interested in buying, and immediately took us on a test drive. Marcos talked to us about the vehicle, its benefits to us with this vehicle, and how the dealership would be able to help us in getting all the financial deals to buy it. We were very impressed in the way he handle everything, guide us through all the steps, and was very much involved in making sure we were been handled all the way. We finally ended up buying the vehicle, and like to thank Marcos for his great service, attention to detail, and magnificent treatment received from him. He showed to be a top of the line salesman. Will recommend him to all my contacts. Excellent work. Thank you. Rei & Camelia Massanet More
Honestos y Eficientes El trato excelente los carros impresionantes el modelo año millajes y color a escoger los precios son justos y rapidos en ayudarte y aprobarte con el El trato excelente los carros impresionantes el modelo año millajes y color a escoger los precios son justos y rapidos en ayudarte y aprobarte con el credito ademas de eso te buscan el mejor seguro a tu carro , los recomiendo yo tuve que manejar mas de 100 millas para buscar el carro que ellos tenian y que a mi me gustaba y valio la pena . More