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HGreg.com Orlando

Orlando, FL

4.3
2,318 Reviews

2510 Jetport Dr

Orlando, FL

32809

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Showing 2,318 reviews

May 29, 2023

El sr. Mauricio fue muy paciente y amable nos ayudó muchísimo con nuestra compra de nuevo auto More

by Maldonadom7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
May 31, 2023 -

HGreg.com Orlando responded

Gracias por la reseña! Apreciamos las cinco estrellas y esperamos volver a verle en HGreg Orlando!

May 27, 2023

Shady! This dealership is like middle schoolers running a club-loud club music, dirty tables and chairs, filthy bathrooms. Started off good but then they ke More

by Disappointed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Clifford Jean Baptiste
May 31, 2023 -

HGreg.com Orlando responded

We're sorry to hear that you had a negative experience during your visit. We pride ourselves on professionalism and top-notch service, so it's concerning to hear that we didn't meet those standards during your time with us. Please contact me directly so we can discuss your concerns further and hopefully find a way to make things right. Thank you for taking the time to provide feedback. Christian Reinhard Paul - General Manager - 7866971408

Jun 01, 2023 -

Disappointed responded

There is no way you pride yourself in professionalism. You couldn’t possibly treat people, who are CUSTOMERS keep in mind, the way we were treated and still think you have an ounce of professionalism much less “take pride” in it. Your staff is untrained (watching “training” videos on the sales floor while dancing and singing right next to customers), they know 3 sayings and just keep rotating them as if that answers questions or clarifies information, there are 20+ people just hanging out laughing and dancing at different desks while customers sit and wait endlessly for service, the building is filthy, one employee says one thing while another employee comes and completely contradicts the other. I had my deal all set up TWICE when someone else walked up, whispered to the “salesman”, and then terms completely changed. We were there 4 hours! If you do “500 sales a month” you’d think you’d have it down to a science and provide customer service and support but not HGreg Orlando. SHADY.

May 27, 2023

Mauricio way beyond helpful, especially when explaining any questions and concerns regarding my new car even if I thought they were silly. Maurico was very amicable and really knew the benefits of this car More

by Michelle Ramirez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bismark, Mauricio Abadia
May 30, 2023 -

HGreg.com Orlando responded

Michelle, we're glad that Mauricio was able to provide you with an exceptional experience here at HGreg Orlando. It's wonderful to hear how knowledgeable and amicable he was throughout the process of explaining your new car features. He will appreciate the shoutout!

May 22, 2023

Mauricio was impeccable at providing me a “white glove” experience with my purchase! Top Notch! More

by tjackson71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
May 30, 2023 -

HGreg.com Orlando responded

We are glad to hear that Mauricio made your purchasing experience exemplary. He and the HGreg Orlando team are grateful for your support and hope you enjoy the new ride!

May 21, 2023

Mauricio did an outstanding job. Friendly, knowledgeable and concern about the customer’s needs. Rarely you will come across sales personnel likeMauricio. I will definitely come to H More

by Jvasquez50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shany Chughtai, Mauricio Abadia
May 30, 2023 -

HGreg.com Orlando responded

We're thrilled to see how much you enjoyed working with Mauricio at HGreg Orlando! His dedication to customer service and knowledge of our inventory is what sets us apart. Thank you for choosing HGreg Orlando. We look forward to seeing you again soon!

May 21, 2023

I got my car today and had a very great experience. Mauricio was extremely helpful and made sure I was happy with the car. More

by adriannavqz
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shany Chughtai, Mauricio Abadia
May 30, 2023 -

HGreg.com Orlando responded

We're thrilled to hear that you had a great experience at HGreg Orlando, and that Mauricio provided you with exceptional customer service! Thank you for choosing us for your car purchase, and we hope that you'll enjoy your new vehicle.

May 20, 2023

Mauricio and the rest of the team at Hgreg made the car buying process up front and smooth. I would deal with them again. More

by Anthonyclancy920
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
May 30, 2023 -

HGreg.com Orlando responded

We're glad to hear that Mauricio and the team at HGreg Orlando made your car-buying experience up front and smooth. Thank you for taking the time to share your feedback with us. We value your business and hope to see you again in the future!

May 19, 2023

Mauricio made the process about as easy and seamless as possible, i had to drive from Miami to Orlando , but once I arrived to Hgreg it was white glove level service and experience. Overall would highly r More

by C_alfaro07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kashif Chughtai, Mauricio Abadia
May 30, 2023 -

HGreg.com Orlando responded

We're thrilled to know that Mauricio provided you with exemplary support during your recent visit to HGreg Orlando! Your recommendation means the world to us, and we're grateful to have earned it. Thank you for allowing us the opportunity to serve you!

May 15, 2023

Nathaniel was great. He is very respectful, kind, hardworking, and not pushy. If you need a salesman that’s super supportive of you decision Go to hgreg and ask for Nath More

by Sandra Rose
Recommend Dealer
Yes
Employees Worked With
Nathaniel Gomez
May 30, 2023 -

HGreg.com Orlando responded

We're so glad to hear that Nathaniel was able to provide you with a stress-free car-buying experience here at HGreg Orlando! We appreciate your recommendation and hope to see you again in the future!

May 15, 2023

Nathaniel was perfect throughout the whole process, not only was Nathaniel great but the whole staff there is friendly and very welcoming. Thank you guys!!! More

by Sandra Rose
Recommend Dealer
Yes
Employees Worked With
Nathaniel Gomez
May 30, 2023 -

HGreg.com Orlando responded

We're thrilled to hear that Nathaniel and the rest of our team at HGreg Orlando provided you with exceptional service during your visit with us! Thank you for taking the time to share your positive experience, Sandra. It means a lot to us. We appreciate your business and hope to see you again down the road.

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