Gwinnett Chrysler Dodge Jeep Ram

DO NOT BUY A CAR HERE UNLESS YOU WANT PROBLEMS So we bought a car July 2, 2014. Brand new 2014 Dodge Dart SXT Ralley. It had 8 miles on it. Not even a week later, i started having issues. Engine So we bought a car July 2, 2014. Brand new 2014 Dodge Dart SXT Ralley. It had 8 miles on it. Not even a week later, i started having issues. Engine surges and the screen going black and car shut off. That happened on a Sunday. We called and was told to bring the car back on Monday. After waiting with two other people who had worse problems with their dodge cars, we were driven to Enterprise across the street to use a rental. That was not the agreement we had with the sales manager so I had to be driven back to Dodge and they put me in a 200. The next day we were told they would give us a new car. So it took two days to get the same car I had to the dealership. Had to rework all paperwork and took the new car home. It had approx 250 miles. Within a week the car started to have engine surges and the screen went black and froze a few times. The message center started blinking now and then. The one touch windows wont work and the car seams like it is going to cut off at any time. I have had several people ask me what is wrong with it because it sounds horrible. We took it back in. they have had it for over a week and now they said Chrysler needs to come look at it. I am not happy with the fact that I have to pay full price for a car that already needs service, I have opened a ticket with Chrysler, they GM who they call Ron, is not the Gm, which by the way cannot talk to customers and should not be because he cannot deal with customers and thinks its ok to yell at people. Anyways, stay away,... don't buy a car from here, you will have nothing but problems. More

More than the average salesman Recently bought a 2014 Ram. We dealt with Trevor Heslop. Trevor was very helpful as well as the other staff but Trevor provided us with a car buying e Recently bought a 2014 Ram. We dealt with Trevor Heslop. Trevor was very helpful as well as the other staff but Trevor provided us with a car buying experience that no other dealership has given us. If you are interested in buying any Dodge, Chrysler, Jeep, or Ram product in the Gwinnett area I strongly suggest this dealership and ask for Trevor. More

Trevor Heslop is the man Trevor Heslop was absolutely wonderful to work with,professional and knows his stuff, The staff was very polite, Yes shop here great prices and nice i Trevor Heslop was absolutely wonderful to work with,professional and knows his stuff, The staff was very polite, Yes shop here great prices and nice inventory More

Trevor Heslop Rocks!!!!! We recently bought a 2014 Jeep Compass Sport. Our sales rep was Trevor Heslop and he was absolutely wonderful to work with. He was very personable wh We recently bought a 2014 Jeep Compass Sport. Our sales rep was Trevor Heslop and he was absolutely wonderful to work with. He was very personable which made the experience even better. He knows what he is doing and is very good at his job. I would recommend going to Gwinnett Chrysler Dodge Jeep Ram in Stone Mountain, GA to anyone and everyone that is looking for a great experience. Their prices are lower than the surrounding dealerships. The customer service from all aspects and everyone we came in contact with was great. Thank you Trevor More

Up for the Challenger! An excellent car buying experience. Sales Consultants Trevor and Christian and Finance Manager Nick were a pleasure to deal with. The Dodge Challenger An excellent car buying experience. Sales Consultants Trevor and Christian and Finance Manager Nick were a pleasure to deal with. The Dodge Challenger was as advertised and the wife and I both love the car. Would definitely recommend to family and friends. More

Loving my Patriot! I did not feel haggled and the longest part was just signing the finance papers. I was pleased with my experience and purchase. Thanks Ray!! I did not feel haggled and the longest part was just signing the finance papers. I was pleased with my experience and purchase. Thanks Ray!! More

stay away, far away!!! I purchased a brand new Jeep patriot 2012 back in July 2012. From the month that I purchased it had begun having a shimmy in front. It was intermitten I purchased a brand new Jeep patriot 2012 back in July 2012. From the month that I purchased it had begun having a shimmy in front. It was intermittent so I just brought it up at the oil change. They said it was control arm, supposedly fixed but NO it continued. It took close to 11,000-22,000 miles for the dealership service center to get soemone to "fix" by opening up a case with Chrysler. It was my axles!!! I drove it like that the whole time before they could even diagnose properly. Well, now I have a messed up suspension. I took it somewhere else, this dealership told me because I was out of my warranty, that they would cover labor if I pay for the parts. I opened up another case with Chrysler, but nothing resolved. They claimed that they hooked it up to chassis and listen to the probl and no problem. I took it somewhere else and they say oh yes problems and physically showed us that there are several issues with it. The "stealership" quoted me prices on the parts for $500 and I can get each control arm for $168 on mopar direct. What greedy liars. They won't get a dime of mine. I would rather take it somewhere else and know that they can properly fix this lemon. I won't ever buy a jeep again, especially from THIS dishonest dealer. Oh and the lady at chrysler gave me some type of service contract for my trouble yet won't fix the issue that is caused by me driving with busted axles that THIS dealer was so incompetent to fix. Like I said STAY FAR AWAY FROM This CHRYSLER! More

I was left feeling threaten, harassed and cry hectically!!! I bought 2014 Jeep Cherokee. With only 2000 miles on it, they are now having to replace the transmission!!! BUT in the process of getting it diagnoses I bought 2014 Jeep Cherokee. With only 2000 miles on it, they are now having to replace the transmission!!! BUT in the process of getting it diagnoses and fixed, I was left at the dealership for 7 hrs over getting me Courtesy car. Because the Jeep broke down while my dog was with me, I was forced to bring him with me to dealership. At that point, I was told courtesy car comes from Enterprise who doesn't allow dogs in the car. So they told me I need to LEAVE my dog at the dealership while I go over with them to rent me a car (which I would have to put a credit card down on!) then come back to get my dog and put him in the rental car that I have been told he isn't allowed in. First issue, I have a 130lb dog, I think it would be obvious there was a dog in the car and I would be responsible for any cleaning charges! charged to MY CARD and I am not even getting into why leaving my dog with those people at that dealership is a BAD IDEA!!! Second option was to taken me home and leave me without a car for 5 days while they repair the Jeep. I would not except either option so I ask for my Jeep back (this was before they had told me what was wrong). Before leaving with car, I wanted to know what was wrong with it and if it was safe to drive. I would not move it until I knew. Since I would not move the car, Vernon (Service Manager) threaten to call the police on me!! He demand the car but would not tell me it was safe to drive. (hmmm red flag???) To make a long story short, I was there for seven hours. At one point of was brought to tears in the showroom and felt threaten and harassed. So scared, I was screaming in the showroom! I had to call my father to get the dealership to tell me if the Jeep was safe to drive....turns out... IT WAS NOT SAFE TO DRIVE and they were going to let me leave in it!!!! Please just find another dealership!!!! This one isn't safe!!! More

I knew that this dealership already had a lot of bad reviews. Since, however, they had one that I wanted to buy, I visited hoping that I might be one of lucky customers. Sales man and his manager were t reviews. Since, however, they had one that I wanted to buy, I visited hoping that I might be one of lucky customers. Sales man and his manager were terrible and I couldn't believe how they were so arrogant. In addition, everything, price to financing options, was very tricky. Never recommend this dealership! More